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Driver Relations Manager Jobs in Fountain Inn, SC

Kenco

Mgr. - Transportation - SC (On-site)

Duncan, SC · On-site

Managers are responsible for customer relations and driver relationships at the site level. Managers are expected to proactively communicate with customers and drivers on issues and delays. The ...

Grease Monkey

Automotive Center Manager

Pendleton, SC · On-site

$70K - $95K/yr

Grease Monkey ® certified pit crews offer drivers an exceptional experience, delivered with speed ... Customer Relations Welcome customers immediately in a professional manner. Explain Grease Monkey ...

The ALS Association

Manager, Development

Greenville, SC · On-site

$49K - $59K/yr

Work with MarCom staff to achieve marketing and public relations objectives * In partnership with ... Insured driver with access to an insured vehicle as frequent travel throughout the territory is ...

The ALS Association

Manager, Development

Greenville, SC · On-site

$49K - $59K/yr

Work with MarCom staff to achieve marketing and public relations objectives * In partnership with ... Insured driver with access to an insured vehicle as frequent travel throughout the territory is ...

Grease Monkey

Automotive Assistant Manager

Pendleton, SC · On-site

$50K - $70K/yr

Grease Monkey ® certified pit crews offer drivers an exceptional experience, delivered with speed ... Responsibilities Customer Relations Welcome customers immediately in a professional manner. Explain ...

Grease Monkey

Automotive Center Manager

Greenville, SC · On-site

Grease Monkey ® certified pit crews offer drivers an exceptional experience, delivered with speed ... Customer Relations Welcome customers immediately in a professional manner. requirements, Grease ...

Grease Monkey

Automotive Center Manager

Greenville, SC · On-site

Grease Monkey ® certified pit crews offer drivers an exceptional experience, delivered with speed ... Customer Relations Welcome customers immediately in a professional manner. requirements, Grease ...

Grease Monkey

Automotive Assistant Manager

Greenville, SC · On-site

$16.50 - $20.75/hr

Grease Monkey ® certified pit crews offer drivers an exceptional experience, delivered with speed ... Responsibilities Customer Relations Welcome customers immediately in a professional manner ...

Grease Monkey

Automotive Assistant Manager

Greenville, SC · On-site

$15.50 - $19.50/hr

Grease Monkey ® certified pit crews offer drivers an exceptional experience, delivered with speed ... Responsibilities Customer Relations Welcome customers immediately in a professional manner ...

Breakthru

Local Route Delivery Driver

Greenville, SC

$22/hr

As a member of our CDL driving team you will interact with customers daily to manually unload ... Manage the Customer Relationship * Maintain good relations with retail customers. Provides customer ...

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All JobsDriver Relations JobsDriver Relations Manager JobsDriver Relations Manager Jobs in Fountain Inn, SC

Driver Relations Manager information

See Fountain Inn, SC salary details

$29.5K

$104.8K

$206.6K

How much do driver relations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for driver relations manager in Fountain Inn, SC is $104,807.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $136,600.00 per year, depending on experience, location, and employer.

What is a driver relations manager?

Driver Relations Managers are professionals responsible for overseeing relationships between a company and its drivers, whether they're employees or contractors. Their main duties include recruiting, onboarding, supporting, and retaining drivers by addressing their concerns and ensuring they have a positive experience. They often act as a bridge between drivers and company management, helping to resolve issues, improve communication, and boost driver satisfaction. These managers play a key role in reducing driver turnover and maintaining a reliable workforce. Their work is especially important in industries like transportation, logistics, and delivery services.

What are the key skills and qualifications needed to thrive as a driver relations manager?

To thrive as a Driver Relations Manager, you need strong experience in logistics or transportation management, excellent interpersonal skills, and a relevant bachelor's degree or equivalent work experience. Familiarity with fleet management software, CRM systems, and knowledge of industry regulations are typically required, and certifications in logistics or HR can be beneficial. Outstanding conflict resolution, problem-solving, and communication abilities help build trust and foster positive relationships with drivers. These skills and qualities are crucial for ensuring driver satisfaction, retention, and compliance, which directly impact operational efficiency and company reputation.

How does a driver relations manager typically collaborate with operations and HR teams to address driver concerns?

A Driver Relations Manager works closely with both operations and HR teams to ensure that drivers’ needs and concerns are addressed promptly and effectively. This often involves regular meetings to discuss feedback from drivers, coordinating on policy updates, and resolving issues related to scheduling, compliance, and workplace safety. By fostering open communication between drivers and management, the Driver Relations Manager helps create a supportive environment, improves retention, and ensures operational efficiency. Teamwork and proactive problem-solving are key aspects of this collaborative process.

What is the difference between Driver Relations Manager vs Driver Coordinator?

AspectDriver Relations ManagerDriver Coordinator
ResponsibilitiesOversees driver relationships, manages communication, and resolves issues at a strategic level.Coordinates driver schedules, handles daily communication, and manages operational tasks.
Required SkillsStrong communication, conflict resolution, leadership, and industry knowledge.Organizational skills, communication, and familiarity with scheduling software.
Work EnvironmentOffice-based with field interactions, strategic planning sessions.Primarily office or dispatch center, with some field contact.
Common UsageUsed in larger transportation companies for relationship management roles.Found in logistics and delivery companies for daily operational coordination.

The Driver Relations Manager focuses on maintaining and improving driver relationships at a strategic level, while the Driver Coordinator handles daily scheduling and operational tasks. Both roles require strong communication skills, but the Manager position involves more leadership and industry knowledge, whereas the Coordinator is more task-oriented and operational.

What job categories do people searching Driver Relations Manager jobs in Fountain Inn, SC look for?

The top searched job categories for Driver Relations Manager jobs in Fountain Inn, SC are:

Driver Relations Manager jobs near you

Mgr. - Transportation - SC (On-site)

Kenco

Duncan, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Kenco Group rating

6.8

Company rating: 6.8 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

244th of 365 rated logistics

Job description

At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward-one shipment at a time.
About the Position
The Mgr - Transportation is the second level of management and is responsible for the operations of a Kenco Transportation Services location. Managers dispatch drivers, set appointments with customers, manage staffing, and are responsible for the overall safety of their site. Managers are responsible for customer relations and driver relationships at the site level. Managers are expected to proactively communicate with customers and drivers on issues and delays. The Manager is also responsible for managing discipline with drivers and ensuring compliance with Safety training.
Functions
  • The Mgr - Transportation manages 6 to 12 non-exempt direct reports. The Mgr - Transportation is responsible for the hiring and firing of Drivers and Customer Service Representatives. The Mgr - Transportation is responsible for a site level budget between $2M-$4M.
  • Oversee transportation safety functions for the site.
  • Dispatch and assign work for drivers.
  • Participate in quarterly business reviews based on key performance indicators
  • Provide superior customer relations for both Kenco's customer and the end customer. Maintain relations with clients.
  • Coordinate necessary repairs of fleet equipment to maintain operations.
  • Enter and update shipments throughout their lifecycle in the transportation management system.
  • Maintain list of fleet and company assets.
  • Supervise and refine dispatching operations.
  • Backup drivers when necessary.
  • Assist in customer deliveries when necessary.
  • Enter and validate payroll
  • Schedule customer exchanges, inbound deliveries, and outbound return shipments.
  • Order supplies/equipment and issue them to personnel.
  • Approve all invoices for purchasing, services, and office equipment.
  • Maintain all workmen's compensation and human resource files and secure all personal information.
  • Conduct hiring and interviewing of drivers.
  • Conduct the initial human resource orientation and coordinate with the human resource advocate for benefits and training.
  • Understand and manage operation to P&L and budgets
  • Manage performance and discipline of direct reports.
  • Perform any other reasonable request as directed by management.

Qualifications
  • Associate degree in Logistics, Business, or related field required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested.
  • Minimum of 5 years of experience in transportation or related training required.
  • Minimum 2 of years of leadership and/or supervisory/managerial experience required.
  • Understanding of budgeting and profit and loss statements preferred.
  • Ability to coordinate and prioritize multiple tasks.
  • Proven customer service skills.
  • Be organized and detail oriented.
  • Ability to foster a teamwork environment.
  • Obtain customer's certification for installations
  • Proficient in Microsoft Office to include Word, Excel, PowerPoint and Outlook and Transportation Management System applications (For example: TMW, Mercury Gate, McLeod, etc.)
  • Ability to work with and maintain effective working relationships.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups or customers or employees of the organization.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Competencies
  • Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
  • Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
  • Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
  • Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
  • Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
  • Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.

Travel Requirements
  • This position is expected to travel approximately 25% or less.
  • A passport is not required, but recommended.

Disclosures
  • For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
  • The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
  • Per company policy, all internal job postings expire 14 days from the date they are posted.

Benefits offered:
  • Medical insurance including HSA, HRA and FSA accounts
  • Supplemental insurance including critical illness, hospital indemnity, accidental injury
  • Dental Insurance
  • Vision Insurance
  • Basic Life and Supplemental Life
  • Short Term and Long Term Disability
  • Paid Parental Leave
  • 401(k)
  • Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
  • Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.
Please click the image to download the EEOC 'Know Your Rights; Discrimination is Illegal' posting.
https://www.eeoc.gov/poster
For California residents please enter or copy/paste the address below into your address bar
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy.
https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/

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