General Manager
Mount Sterling, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Mount Sterling, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Frankfort, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Frankfort, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Richmond, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Richmond, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Richmond, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Richmond, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Georgetown, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Georgetown, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Richmond, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Richmond, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Stanford, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Stanford, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Berea, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Berea, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Nicholasville, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Nicholasville, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Louisa, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Louisa, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Mount Sterling, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Mount Sterling, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
Sub Bus Driver
Owensboro, KY · On-site
... Manager for safety, vehicle maintenance and policy procedures. The following are required of the ... relations.
Sub Bus Driver
Owensboro, KY · On-site
... Manager for safety, vehicle maintenance and policy procedures. The following are required of the ... relations.
General Manager
Lexington, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Lexington, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Danville, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Danville, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Morehead, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Morehead, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Nicholasville, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Nicholasville, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Lawrenceburg, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Lawrenceburg, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Winchester, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Winchester, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Lexington, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Lexington, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Ashland, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
General Manager
Ashland, KY · On-site
Public Relations - carry out any and all public relations assignment made by the company ... Valid Driver's License * 1-2 years of restaurant management experience * Complete all internal ...
Driver Relations Manager information
What is a driver relations manager?
Driver Relations Managers are professionals responsible for overseeing relationships between a company and its drivers, whether they're employees or contractors. Their main duties include recruiting, onboarding, supporting, and retaining drivers by addressing their concerns and ensuring they have a positive experience. They often act as a bridge between drivers and company management, helping to resolve issues, improve communication, and boost driver satisfaction. These managers play a key role in reducing driver turnover and maintaining a reliable workforce. Their work is especially important in industries like transportation, logistics, and delivery services.
What are the key skills and qualifications needed to thrive as a driver relations manager?
To thrive as a Driver Relations Manager, you need strong experience in logistics or transportation management, excellent interpersonal skills, and a relevant bachelor's degree or equivalent work experience. Familiarity with fleet management software, CRM systems, and knowledge of industry regulations are typically required, and certifications in logistics or HR can be beneficial. Outstanding conflict resolution, problem-solving, and communication abilities help build trust and foster positive relationships with drivers. These skills and qualities are crucial for ensuring driver satisfaction, retention, and compliance, which directly impact operational efficiency and company reputation.
How does a driver relations manager typically collaborate with operations and HR teams to address driver concerns?
A Driver Relations Manager works closely with both operations and HR teams to ensure that drivers’ needs and concerns are addressed promptly and effectively. This often involves regular meetings to discuss feedback from drivers, coordinating on policy updates, and resolving issues related to scheduling, compliance, and workplace safety. By fostering open communication between drivers and management, the Driver Relations Manager helps create a supportive environment, improves retention, and ensures operational efficiency. Teamwork and proactive problem-solving are key aspects of this collaborative process.
What is the difference between Driver Relations Manager vs Driver Coordinator?
| Aspect | Driver Relations Manager | Driver Coordinator |
|---|---|---|
| Responsibilities | Oversees driver relationships, manages communication, and resolves issues at a strategic level. | Coordinates driver schedules, handles daily communication, and manages operational tasks. |
| Required Skills | Strong communication, conflict resolution, leadership, and industry knowledge. | Organizational skills, communication, and familiarity with scheduling software. |
| Work Environment | Office-based with field interactions, strategic planning sessions. | Primarily office or dispatch center, with some field contact. |
| Common Usage | Used in larger transportation companies for relationship management roles. | Found in logistics and delivery companies for daily operational coordination. |
The Driver Relations Manager focuses on maintaining and improving driver relationships at a strategic level, while the Driver Coordinator handles daily scheduling and operational tasks. Both roles require strong communication skills, but the Manager position involves more leadership and industry knowledge, whereas the Coordinator is more task-oriented and operational.
What are popular job titles related to Driver Relations Manager jobs in Kentucky?
For Driver Relations Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Driver Relations Manager jobs in Kentucky look for?
The top searched job categories for Driver Relations Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Driver Relations Manager jobs?
Cities in Kentucky with the most Driver Relations Manager job openings:
Burger King rating
4.5
Based on 1,947 frontline employees who took The Breakroom Quiz
93rd of 106 rated fast food restaurants
Job description
Burger King General Manager
The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales, profitability, and employee retention). The RGM leads the restaurant management team and oversees the financial controls, operations, people development, Guest Trac and BK compliance within the restaurant across all shifts. An GM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position is overseen by a District Manager (DM) and directly manages Team Members, Shift Coordinators and Assistant Managers. This position interacts with restaurant team members, restaurant management, DM's, customers, members of the field operations team and outside vendors.
RESPONSIBILITIES
KNOWLEDGE, SKILLS AND ABILITIES
REQUIREMENTS
PHYSICAL WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently bending, stooping and kneeling. This position is very active requiring occasional crawling and climbing. Ability to lift/move 50 pounds. Regular exposure to video terminal display. Travel in personal vehicle leading to exposure to all driving conditions and hazards. Frequent standing for long periods of time. Ability to talk and hear. The employee is regularly required to talk and hear and have the ability to use hands to finger, handle or feel objects, tools or controls and reach with hands and arms. Vision abilities of close vision, distance vision and adjust focus. Ability to frequently taste or smell. The employee frequently works near moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions, extreme heat and risk of electrical shock. The noise level is usually loud.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales, profitability, and employee retention). The RGM leads the restaurant management team and oversees the financial controls, operations, people development, Guest Trac and BK compliance within the restaurant across all shifts. An GM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position is overseen by a District Manager (DM) and directly manages Team Members, Shift Coordinators and Assistant Managers. This position interacts with restaurant team members, restaurant management, DM's, customers, members of the field operations team and outside vendors.
RESPONSIBILITIES
- Operate the restaurant in an efficient manner, always promoting friendly service and high-quality food.
- Maintain all areas of the restaurant clean, sanitized, organized and running smoothly and communicate any special need(s) to the District Manager.
- Exhibit a high degree of awareness in customer relations and satisfaction and promote the same to all team members.
- Recruit, interview and hire, or approve the hiring of all hourly team members.
- Responsible for all I-9 Form compliance with all employees hired.
- Properly train and/or ascertain that all personnel are properly trained.
- Monitor product inventory, ensuring all items are dated and planning proper stock rotation and maintaining constant control of the various storage facilities. Complete daily, weekly and period end inventory count and forms.
- Purchase and receive all items and check each invoice for accuracy.
- Process all administrative forms, invoices and necessary paperwork, and process as instructed by District Manager.
- Adhere to specific production standards and procedures to obtain both uniform product quality and food cost control.
- Responsible for weekly scheduling of all personnel and assigning employees to specific duties.
- Properly and effectively manage all labor costs.
- Full understanding of P&Ls to effectively run operations.
- In store marketing - i.e. scripting guidelines being followed; all promotional materials are properly displayed in a timely manner and in good condition.
- Public Relations - carry out any and all public relations assignment made by the company.
- Implement and maintain preventative maintenance program for all equipment, property and the premises.
- Maintain proper security and follow security policy guidelines in all areas of restaurant.
- Carry out all operational procedures as outlined in the Manual of Operations, Employee Handbook, and training manuals.
- Actively assist in planning, organizing, and participating in any required capacity towards the achievement of company goals.
- Ensure all employees follow the cash procedures as outlined in the Company's cash policy.
- Maintain required computer and operating reports.
- Complete proper shift-change procedures.
- Be proficient on every team member position in a Burger King restaurant.
- Complete timely and accurate performance reviews on all employees according to Company guidelines.
- Responsible for following the Company's policies when counseling, documenting or discharging employees.
- Maintain established speed of service standards.
- Ensure all employees comply with established uniform and personal appearance requirements.
- Forecast sales and product production and labor needs.
- Ensure employees comply with all policies and procedures of the Company.
- MAKE GUESTS FEEL SPECIAL!
- Other duties as assigned by the General Manager, District Manager, or Officer/Director of the Company
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent oral and written communication and interpersonal skills.
- Professional personal appearance.
- Ability to organize and prioritize various duties and work under pressures of deadlines.
- Ability to resolve problem situations immediately.
- Ability to develop, execute and follow-up on action plans and management developmental plans.
- Ability to construct and work within a budget.
- Ability to read, write, analyze and interpret general business reports.
- Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to use a computer and calculator.
- Ability to work flexible hours. Ability to work days, evenings, weekends and holidays. Ability to work 50 - 65 hours per week up to six days a week.
REQUIREMENTS
- Must be 18 years of age or older.
- Has an automobile with the required insurance coverage available to drive for the Company
- Valid Driver's License
- 1-2 years of restaurant management experience
- Complete all internal certification programs
PHYSICAL WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently bending, stooping and kneeling. This position is very active requiring occasional crawling and climbing. Ability to lift/move 50 pounds. Regular exposure to video terminal display. Travel in personal vehicle leading to exposure to all driving conditions and hazards. Frequent standing for long periods of time. Ability to talk and hear. The employee is regularly required to talk and hear and have the ability to use hands to finger, handle or feel objects, tools or controls and reach with hands and arms. Vision abilities of close vision, distance vision and adjust focus. Ability to frequently taste or smell. The employee frequently works near moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions, extreme heat and risk of electrical shock. The noise level is usually loud.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
What Burger King employees say
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About Burger King
Sourced by ZipRecruiter
Every day, more than 11 million guests visit Burger King restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, Burger King is the second largest fast food hamburger chain in the world. The original Home of the Whopper, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.
Industry
Food services and drinking places
Company size
10,000+ Employees
Headquarters location
Miami, FL, US