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Driver Relations Manager Jobs in California (NOW HIRING)

Ceribell, Inc

VP, Investor Relations

Sunnyvale, CA

Advise executive leadership on market perception, valuation drivers, and investor sentiment ... Work with executive management to refine and improve message delivery * Develop high-impact content ...

Cohere

Head of Investor Relations

San Francisco, CA · On-site

$330 - $410/hr

Stakeholder & Relationship Management - Build and maintain relationships with existing and ... drivers to stakeholders. Set the foundation for quarterly reporting, including workstream ...

Revivn

HR Generalist, Operations

Fresno, CA · On-site

$70K - $80K/yr

This is a hands-on role supporting our operations teams, including warehouse associates, drivers ... You'll partner closely with managers to recruit great people, navigate employee relations, support ...

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Driver Relations Manager information

How does a driver relations manager typically collaborate with operations and HR teams to address driver concerns?

A Driver Relations Manager works closely with both operations and HR teams to ensure that drivers’ needs and concerns are addressed promptly and effectively. This often involves regular meetings to discuss feedback from drivers, coordinating on policy updates, and resolving issues related to scheduling, compliance, and workplace safety. By fostering open communication between drivers and management, the Driver Relations Manager helps create a supportive environment, improves retention, and ensures operational efficiency. Teamwork and proactive problem-solving are key aspects of this collaborative process.

What is the difference between Driver Relations Manager vs Driver Coordinator?

AspectDriver Relations ManagerDriver Coordinator
ResponsibilitiesOversees driver relationships, manages communication, and resolves issues at a strategic level.Coordinates driver schedules, handles daily communication, and manages operational tasks.
Required SkillsStrong communication, conflict resolution, leadership, and industry knowledge.Organizational skills, communication, and familiarity with scheduling software.
Work EnvironmentOffice-based with field interactions, strategic planning sessions.Primarily office or dispatch center, with some field contact.
Common UsageUsed in larger transportation companies for relationship management roles.Found in logistics and delivery companies for daily operational coordination.

The Driver Relations Manager focuses on maintaining and improving driver relationships at a strategic level, while the Driver Coordinator handles daily scheduling and operational tasks. Both roles require strong communication skills, but the Manager position involves more leadership and industry knowledge, whereas the Coordinator is more task-oriented and operational.

What is a driver relations manager?

Driver Relations Managers are professionals responsible for overseeing relationships between a company and its drivers, whether they're employees or contractors. Their main duties include recruiting, onboarding, supporting, and retaining drivers by addressing their concerns and ensuring they have a positive experience. They often act as a bridge between drivers and company management, helping to resolve issues, improve communication, and boost driver satisfaction. These managers play a key role in reducing driver turnover and maintaining a reliable workforce. Their work is especially important in industries like transportation, logistics, and delivery services.

What are the key skills and qualifications needed to thrive as a driver relations manager?

To thrive as a Driver Relations Manager, you need strong experience in logistics or transportation management, excellent interpersonal skills, and a relevant bachelor's degree or equivalent work experience. Familiarity with fleet management software, CRM systems, and knowledge of industry regulations are typically required, and certifications in logistics or HR can be beneficial. Outstanding conflict resolution, problem-solving, and communication abilities help build trust and foster positive relationships with drivers. These skills and qualities are crucial for ensuring driver satisfaction, retention, and compliance, which directly impact operational efficiency and company reputation.
What are popular job titles related to Driver Relations Manager jobs in California? For Driver Relations Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Driver Relations Manager jobs in California look for? The top searched job categories for Driver Relations Manager jobs in California are:
What cities in California are hiring for Driver Relations Manager jobs? Cities in California with the most Driver Relations Manager job openings:
Driver Relations Manager jobs near you
Infographic showing various Driver Relations Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Guest Relations Coordinator

Maybourne Beverly Hills Hotel

Beverly Hills, CA • On-site

$33.65/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Job Description

Guest Relations Coordinator

Job Overview

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

The Guest Relations Coordinator is a key ambassador of personalized luxury service and is responsible for delivering an exceptional guest experience. The main function of the role is to provide the VIP guest with an experience that will always be remembered and with the highest level of responsiveness. As part of this job, this individual is required to demonstrate good computer skills, accurately handle cash and charges, and stand for long periods of time.

Roles and Responsibilities

  1. Greet guests and visitors warmly and make them feel welcome and attended to
  2. Personally welcomes and escorts VIP guests upon arrival and builds a relationship during the guest’s stay to ensure all needs are proactively anticipated and met
  3. Proactively contacts VIP guests prior to arrival to assist in creating unique inspiring guides for the guest, based on their preferences and the purpose of their visit
  4. Greet VIP guests at the airport when applicable, ensuring seamless connection to their pre-arranged transportation
  5. Ensures all VIP pre-arrival, in-stay and departure needs are tracked and fulfilled in a timely manner
  6. Coordinate and confirm guest riders (itineraries or special instructions) for guests to ensure all personal preferences and logistical details are communicated in advance and prepared for arrival
  7. Inspect VIP rooms prior to arrival to ensure they are in perfect condition, fully prepared, and meet the highest standards of cleanliness, comfort, and personalization
  8. Maintains comprehensive knowledge of the Beverly Hills area, including restaurants, events, attractions, and cultural venues, and provides accurate recommendations when needed
  9. Understand guests’ need and actively promote personalized dining and spa outlet(s) at The Maybourne Beverly Hills with the ability to provide detailed information and book reservations for any on-site activities or outlets
  10. Be visibly present in hotel outlets (restaurants, spa, public spaces) to personally engage with VIP guests, check in on their experience, and proactively ensure their satisfaction throughout the stay
  11. Assists in coordinating any special events, parties or meetings for VIP guests, when requested
  12. Reviews and maintains detailed guest profiles, preferences, and special occasions
  13. Deliver a fond farewell to each departing VIP guest and verify departure transportation is correct, and final billing is accurate and without errors
  14. Promptly addresses and resolves VIP guest complaints, concerns, or special requests and escalates complex challenges to management when necessary
  15. Develops and maintains service relationships to fulfil the needs of patrons, customers, guests or colleagues.
  16. Answer phone and email inquiries from potential guests in a timely and respectful manner
  17. Act as a liaison between guests and various departments, including Concierge, Housekeeping, Front Office, Food & Beverage, Purchasing, and Spa to fulfill guest requests
  18. Provides proactive lobby presence during peak arrival/departure periods or as needed
  19. Arranges for interpreters or translators when needed
  20. Ensure that guest spaces and lobby are always clean and tidy
  21. Assists with packing and unpacking services, when needed
  22. Pick up and drop off guests at a destination of their choice, when needed
  23. Always uphold confidentiality and discretion with guest and proprietary information
  24. Provides support at the Front Desk during high traffic periods or as scheduled by management
  25. Perform other duties or special projects as needed including coverage for any front office positions (bell, concierge, page, driver, agent)
  26. Performs other duties as assigned by Director of Guest Relations or other Hotel Leadership

Qualifications

  1. High school Diploma or equivalent; degree in hospitality or relevant field is a plus
  2. Minimum of two years’ experience in front office or guest relations in a Forbes 4 Star of 5 Star environment
  3. You need a valid any class California drier’s license and at least 5 years of driving experience as a licensed driver
  4. Proficient in English; multilingual is strongly preferred
  5. Maintain high ethical standards and professionalism
  6. Polite and confident with a great deal of patience
  7. Ability in multitasking and time=management
  8. Aptitude in resolving issues a customer=focused orientation
  9. Possess basic math skills and have the ability to accurately handle billing
  10. Excellent organizational skills and attention to detail.
  11. Strong analytical and problem-solving skills.
  12. Advanced skills in Word, Excel, PowerPoint and Outlook
  13. Strong communication skills, including verbal and written communication.

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Stand or walk for an extended period or for an entire work shift
  • Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance

Equal Opportunity Employer:

Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.

Vision

Leading the future of luxury lifestyle; curating distinctive and enriching experiences.

Purpose

Creating Stories of Distinction

The Maybourne Mindset

  1. Put People at our heart
  2. Stay two steps ahead
  3. Make the magic happen

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

Company Benefits

  • Medical/Dental/Vision Insurance
  • Company matched 401(k) plan
  • Company matched Health Savings Plan
  • Flexible Spending
  • Paid Holidays
  • Paid Time Off
  • Paid Sick Leave
  • Employee Assistance Program
  • Free Parking
  • Employee Recognition Programs
  • Colleague meals
  • Colleague Referral Incentive program


*The Maybourne Beverly Hills participates in E-Verify.*

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