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Driver Relations Manager Jobs in Arizona (NOW HIRING)

United Road Services

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Driver Manager

Phoenix, AZ · On-site

$60K - $65K/yr

As a Driver Manager reporting to an Area Manager, you will lead and oversee a group of drivers and ... Strong skills in employee relations, training, and mentoring * Adept at problem resolution and ...

Arizona Priority Care

Provider Relations Rep

Chandler, AZ · Hybrid

$60K - $65K/yr

Manages qHMO, AZ Connect, EzNet and other AZPC systems user accessibility for the provider network ... Current unrestricted Arizona Driver's license, reliable transportation and proof of insurance ...

Valley Telecom

Customer Relations Specialist

Clifton, AZ · On-site

$19/hr

... management goals. * Handles customer inquiries and requests based on accurate knowledge of the ... Must have and maintain possession of a valid driver's license issued by the state of Arizona ...

Sun Tran

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Driver

Tucson, AZ · On-site

$18.28 - $29.02/hr

... relations with passengers, the public and fellow employees. Will need to have an Arizona's driver ... Management, LLC (TTM) and under contract with the City of Tucson.

MV Transportation

Operations Manager

Phoenix, AZ · On-site

Effectively manage on-time performance and driver availability. * Effectively manage all call center functions. * Effectively manage customer relations through both direct contact and outreach ...

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Driver Relations Manager information

How does a driver relations manager typically collaborate with operations and HR teams to address driver concerns?

A Driver Relations Manager works closely with both operations and HR teams to ensure that drivers’ needs and concerns are addressed promptly and effectively. This often involves regular meetings to discuss feedback from drivers, coordinating on policy updates, and resolving issues related to scheduling, compliance, and workplace safety. By fostering open communication between drivers and management, the Driver Relations Manager helps create a supportive environment, improves retention, and ensures operational efficiency. Teamwork and proactive problem-solving are key aspects of this collaborative process.

What is the difference between Driver Relations Manager vs Driver Coordinator?

AspectDriver Relations ManagerDriver Coordinator
ResponsibilitiesOversees driver relationships, manages communication, and resolves issues at a strategic level.Coordinates driver schedules, handles daily communication, and manages operational tasks.
Required SkillsStrong communication, conflict resolution, leadership, and industry knowledge.Organizational skills, communication, and familiarity with scheduling software.
Work EnvironmentOffice-based with field interactions, strategic planning sessions.Primarily office or dispatch center, with some field contact.
Common UsageUsed in larger transportation companies for relationship management roles.Found in logistics and delivery companies for daily operational coordination.

The Driver Relations Manager focuses on maintaining and improving driver relationships at a strategic level, while the Driver Coordinator handles daily scheduling and operational tasks. Both roles require strong communication skills, but the Manager position involves more leadership and industry knowledge, whereas the Coordinator is more task-oriented and operational.

What is a driver relations manager?

Driver Relations Managers are professionals responsible for overseeing relationships between a company and its drivers, whether they're employees or contractors. Their main duties include recruiting, onboarding, supporting, and retaining drivers by addressing their concerns and ensuring they have a positive experience. They often act as a bridge between drivers and company management, helping to resolve issues, improve communication, and boost driver satisfaction. These managers play a key role in reducing driver turnover and maintaining a reliable workforce. Their work is especially important in industries like transportation, logistics, and delivery services.

What are the key skills and qualifications needed to thrive as a driver relations manager?

To thrive as a Driver Relations Manager, you need strong experience in logistics or transportation management, excellent interpersonal skills, and a relevant bachelor's degree or equivalent work experience. Familiarity with fleet management software, CRM systems, and knowledge of industry regulations are typically required, and certifications in logistics or HR can be beneficial. Outstanding conflict resolution, problem-solving, and communication abilities help build trust and foster positive relationships with drivers. These skills and qualities are crucial for ensuring driver satisfaction, retention, and compliance, which directly impact operational efficiency and company reputation.
What are popular job titles related to Driver Relations Manager jobs in Arizona? For Driver Relations Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Driver Relations Manager jobs in Arizona look for? The top searched job categories for Driver Relations Manager jobs in Arizona are:
What cities in Arizona are hiring for Driver Relations Manager jobs? Cities in Arizona with the most Driver Relations Manager job openings:
Driver Relations Manager jobs near you
Infographic showing various Driver Relations Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Driver Manager

United Road Services

Phoenix, AZ • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

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United Road rating

8.3

Company rating: 8.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

As a Driver Manager reporting to an Area Manager, you will lead and oversee a group of drivers and/or independent contractors within an operational region. This key leadership role is responsible for managing daily driver fleet operations, ensuring safety, quality, productivity, and retention metrics are met. You will foster positive employee relationships and conduct performance reviews, implementing corrective action plans when necessary to maintain high standards aligned with company values.

Responsibilities

  • Manage driver performance through clear expectations and regular reviews
  • Ensure driver safety and compliance with FMCSA regulations and company policies
  • Collaborate with Safety Coordinators to maintain driver compliance for licensing, drug testing, and hours of service
  • Resolve issues and conflicts involving assigned drivers promptly
  • Drive driver retention through engagement and workforce development efforts
  • Train and mentor drivers on effective use of tools and systems such as Pedigree and Magnus Driver App
  • Optimize driver utilization and productivity in partnership with load planners
  • Monitor deliveries and pickups to proactively address service failures and communicate risks
  • Uphold company policies and United Road Core Values to support a high-performance culture
  • Provide leadership that promotes trust, teamwork, and employee contribution

Required Qualifications

  • Minimum of 5 years’ experience in driver management
  • Proven ability to manage driver performance effectively
  • Comprehensive knowledge of FMCSA regulations and safety compliance
  • Strong skills in employee relations, training, and mentoring
  • Adept at problem resolution and handling complex workforce issues
  • Proficiency with Microsoft Excel and related office software
  • Excellent oral and written communication skills
  • Exceptional attention to detail and accuracy
  • Ability to work collaboratively within teams and independently

Company Description

United Road is the most diversified finished vehicle logistics provider in North America. We employ approximately 1,800 professionals, operating out of nearly 75 locations strategically positioned in every region of the United States, creating a superior and efficient national service network.

Our competitive advantage lies in our ability to provide timely, professional and dependable automobile transport delivery and logistics services. Leveraging our collective strengths, local operational control capitalizes on immediate and regional market knowledge, name recognition, and personal and customer relationships enjoyed by each division. At the same time, United Roads leadership experience, industry leading technology, national purchasing power, and investments in equipment, ensures that we excel in customer service, create an attractive, supportive environment for our employees and provide for the stability and growth of the company as a whole.

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