Driver Operations Manager Jobs in Toronto, ON (NOW HIRING)

Why WM Canada?

People are the driving force behind everything we do. 

From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada. 

Whether you're starting your career, growing your expertise or taking the next step into leadership, you'll find opportunities to build a long-term future at WM Canada.

We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from within.

Build a career that matters.

At WM Canada, the work you do extends far beyond the office.

Every day, our teams support the essential services that help communities thrive. Whether you're developing business strategies, supporting employees, serving customers, managing technology, driving growth or strengthening our brand, your contributions help power one of North America's leading environmental services companies.

Why join WM Canada?

Make an impact
Help shape solutions that support communities, customers and critical infrastructure across Canada.

Career growth that doesn't stand still
Build new skills, explore new opportunities and grow within a company that values internal development and advancement.

A culture built around people
Join a collaborative team that invests in leadership, development and helping employees succeed at every stage of their careers.

National scale. Local impact.
Be part of a Canadian team backed by the resources, stability and opportunities of a North American industry leader.

Rewards that grow with you
Competitive compensation, retirement savings support, employee share ownership opportunities and programs designed to support your wellbeing.

Why people stay

• Opportunities for career advancement
• Meaningful, purpose-driven work
• Strong leadership and development programs
• Industry stability and long-term growth
• A culture rooted in safety, integrity and accountability

Build your tomorrow at WM Canada.

I. Job Summary
The Lead Trainer is responsible for coaching, developing and supporting a team of trainers who deliver operations-focused programs for newly hired drivers, operations managers, technicians and fleet managers. This role ensures training effectiveness by providing guidance on facilitation skills and adult learning best practices. The Lead Trainer also fosters a culture of professional growth, ensures trainers are equipped with the necessary tools and resources to enhance learning outcomes and operational performance. The Lead Trainer may also serve in a delivery role or spend time supporting other operational needs of the WM Training Center (WMTC).

During the first six months, this position will involve frequent travel to the U.S., with trips lasting up to two weeks at a time.
II. Essential Duties and Responsibilities
 

• Supports the Training Manager with the management of the training team to ensure quality execution of training delivery
• Collaborates with WMTC leadership team to ensure consistent execution of delivery standards defined within the training center standard operating procedures
• Observes, coaches, and provides feedback using coaching techniques and models to encourage and motivate WMTC trainers towards continuous improvement
• Provides direction and feedback to team members on the verbal and/or written recommendations they communicate to the field related to performance observations and interventions
• Participates in the recruitment and selection process for prospective WM Trainers with WMTC leadership
• Oversees the onboarding process for new trainers, performs new hire training and conducts a readiness assessment
• Creates a safe and inclusive learning environment to ensure a positive learning experience for training teams and new hire trainees
• Assists the Training Manager with performance evaluations, professional development, and potential succession/advancements ensuring consistent criteria and practices are followed
• Delivers training as needed to new and existing WM team members to ensure the business requirements are met
• Assists the Training Manager with the scheduling of training programs and trainer assignments

III. Qualifications 
A. Required Qualifications 

• High School Diploma or GED (accredited) and four (4) years of relevant work experience
• In addition to educational requirements and
• 2 years of supervisory experience either as a supervisor or in a delegated team lead role and
• 3 years delivering training to adult learners in a variety of learning methods in an operations environment

B. Preferred Qualifications 

• Bachelor's Degree (accredited)
• Commercial Driver License (CDL) Class B without Airbrake restriction
• Bilingual (French and English)

IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Lifting
• Carrying
• Pushing
• Pulling
• Climbing
• Stooping
• Kneeling
• Crouching
• Reaching
• Feeling
• Standing
• Walking
• Handling
• Grasping
• Talking
• Hearing
• Repetitive Motions
• Eye/Hand/Foot Coordination

Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
 

Pay: The expected base pay range for this office/on-site position is $110,000 - $130,000 . This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. This position is for an existing vacancy. In addition, this position is eligible for bonus.
V. Benefits 
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a RRSP, and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. 

If this sounds like the opportunity that you have been looking for, please click Apply.

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of postconsumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gastoelectricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavyduty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSAapproved alternative.