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Driver Operations Manager Jobs in Toronto, ON (NOW HIRING)

Td

Group Manager I, TDS Operations

Toronto, ON · On-site

CA$81K - CA$115K/yr

... operational support. This role will work closely with the U.S. CDD Group Manager and CDD Senior ... Provide accurate and thorough analysis of key process drivers and root or systemic causes of cross ...

DIAGEO PLC

Operations Supervisor

Mississauga, ON · On-site

This role has 15+ direct reports of drivers, service technicians, and warehouse clerks. Expected ... Manage relationships with third-party logistics providers and contractors to ensure service ...

Voyago

Operations Supervisor - Durham Region

Ajax, ON · On-site

CA$53K - CA$63K/yr

Manage the daily operations of transportation services, ensuring compliance with contractual ... Direct and support drivers and staff, monitoring performance through site visits, incident ...

Badger Daylighting

Operations Supervisor

Bowmanville, ON · On-site

CA$70K - CA$80K/yr

The Operations Supervisor is an integral part of the operations team. They oversee many aspects of ... Management, Sewer / Water Line, Underground Utilities, Waste, Equipment Rentals. * Valid CDL ...

Voyago

Operations Supervisor - Durham Region

Ajax, ON · On-site

CA$53K - CA$63K/yr

Manage the daily operations of transportation services, ensuring compliance with contractual ... Direct and support drivers and staff, monitoring performance through site visits, incident ...

Transdev

Train Operations Supervisor

Brampton, ON

By 2031, the region's population is projected to grow another 2.8%. To manage this anticipated ... Peer mentor new Supervisors and LRV Drivers in operating procedures and practices * Promote a ...

Gatik AI

Operations Supervisor, Fleet

Toronto, ON

Plan daily routes, manage driver schedules, reduce overtime, and improve efficiency. * Customer ... Track KPIs and operational data to identify areas for improvement. What we're looking for * High ...

Purolator

Operations Dispatcher

North York, ON · On-site

Responsibilities Work closely with drivers and managers to ensure all service commitments are ... operations management Additional Responsibilities Education Partial Completion of High School ...

Purolator

Operations Dispatcher

Toronto, ON

Responsibilities Work closely with drivers and managers to ensure all service commitments are ... operations management Additional Responsibilities Education Partial Completion of High School ...

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All JobsDriver Operations JobsDriver Operations Manager JobsDriver Operations Manager Jobs in Toronto, ON

Driver Operations Manager information

How does a driver operations manager typically collaborate with drivers and other departments to ensure smooth fleet operations?

A Driver Operations Manager regularly works with drivers to address concerns, provide feedback, and ensure compliance with company policies. They also coordinate with dispatch, logistics, and maintenance teams to optimize routes, resolve scheduling issues, and minimize downtime. Effective communication and problem-solving skills are essential, as the role often involves balancing driver needs with business objectives and regulatory requirements. Regular meetings and performance reviews help maintain alignment and foster a collaborative environment.

Is driver operations manager a high paying job?

A driver operations manager typically earns a competitive salary that varies based on experience, location, and company size. The role often includes responsibilities such as overseeing driver schedules, compliance, and safety, which can influence compensation levels. Overall, it is considered a mid- to high-level management position with salary potential aligned with industry standards for logistics and transportation management.

What are the key skills and qualifications needed to thrive as a driver operations manager, and why are they important?

To thrive as a Driver Operations Manager, you need strong analytical skills, experience in logistics or transportation management, and often a relevant degree in business or supply chain management. Familiarity with fleet management systems, route optimization software, and proficiency in using Excel or other data analysis tools are typically required. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and resolve operational challenges quickly. These skills ensure efficient driver performance, cost-effective operations, and high service quality in a dynamic transportation environment.

What is the difference between Driver Operations Manager vs Driver Supervisor?

AspectDriver Operations ManagerDriver Supervisor
ResponsibilitiesOversees entire driver operations, manages teams, develops policies, and ensures complianceSupervises daily driver activities, monitors performance, and enforces policies
Required CredentialsOften requires a management or logistics background, sometimes a driver certificationTypically requires a valid driver’s license and experience in driving or logistics
Work EnvironmentOffice-based with field oversight, strategic planningField-based, direct supervision of drivers
Industry UsageCommon in logistics, transportation, and fleet management companiesCommon in transportation, delivery services, and fleet operations

The Driver Operations Manager focuses on strategic oversight and management of driver teams, while the Driver Supervisor handles daily supervision and performance of drivers. Both roles are essential in transportation operations but differ mainly in scope and level of responsibility.

What are the main responsibilities of a driver operations manager?

A Driver Operations Manager oversees the recruitment, training, and performance of drivers within a company, ensuring efficient and safe transportation services. They manage driver scheduling, monitor compliance with safety regulations, and work to optimize routes and operations. This role often involves analyzing data to improve productivity, addressing driver concerns, and implementing policies to enhance both driver satisfaction and operational outcomes.
What are popular job titles related to Driver Operations Manager jobs in Toronto, ON? For Driver Operations Manager jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Driver Operations Manager jobs in Toronto, ON look for? The top searched job categories for Driver Operations Manager jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Driver Operations Manager jobs? Cities near Toronto, ON with the most Driver Operations Manager job openings:
Driver Operations Manager jobs near you
Infographic showing various Driver Operations Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Service Operations Manager (Virtual Care)

Maple

Toronto, ON • On-site

Full-time

Medical, Dental, Life, Retirement

Posted 13 days ago

Job description

Build better healthcare together 
 
Maple's purpose is to meet the world's healthcare needs. We're Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we're proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of what's possible every day. 
 
Bold minds. Big impact.
 
A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, you'll do work that changes lives - including your own. 
The role
We're looking for a Service Operations Manager to join our Clinical and Customer Support Operations (CCSO) department. This is an individual contributor role within the CCSO Centre of Excellence, focused on designing, implementing and scaling high-quality virtual care services across Maple's platform.

You'll operate at the intersection of clinical operations and product-translating service strategy into scalable workflows and driving the successful rollout of new features and programs. You'll be a key driver of execution across CCSO initiatives, ensuring service delivery is operationally sound, ready for our network of practitioners, and aligned with where the organization is going.

This role is ideal for a systems thinker and builder-someone who enjoys solving complex operational problems and bridging strategy and execution in a fast-paced healthtech environment.
Your responsibilities

As the Service Operations Manager, you will:

  • Translate service models and product features into scalable workflows, SOPs and practitioner-facing processes

  • Support implementation and rollout of new services and features-including AI-enabled tools-making sure operations are ready and adoption goes smoothly

  • Drive alignment across cross-functional teams to keep patient and practitioner experiences consistent and high-quality

  • Help build the strategy to scale CCSO service delivery across primary care and care programs, partnering with Provider Network Operations (PNOps), Customer Support (CS) and Care Delivery Operations (CDO) on execution

  • Run regular workflow audits and iterative launch cycles to spot opportunities to improve efficiency, quality and experience

  • Monitor adoption, satisfaction and performance metrics for services and features-and turn insights into continuous improvement initiatives

  • Bring practitioner, patient and partner feedback into service design and iteration-you'll be the voice of both the practitioner and the customer in the room

  • Facilitate cross-functional planning, ideation workshops and the synthesis of operational insights to guide prioritization decisions

  • Help build out the interoperability roadmap by scanning the health tech landscape and recommending product enhancements that improve data exchange and care continuity

What success looks like
In your first 90 days, you'll build a strong understanding of Maple's current service models, workflows and product ecosystem. You'll establish relationships with key cross-functional partners, start contributing to active service design and rollout initiatives, and begin executing key components of the CCSO product roadmap-leading end-to-end rollout of new workflows and features and standing up the metrics and feedback loops needed to evaluate service performance.

Over the next 12 to 18 months, you'll drive measurable improvements in service adoption, satisfaction and operational efficiency, and play a key role in scaling new and existing services across our B2C and B2B channels. You'll inform the product roadmap for the rest of 2026 with a focus on quality of care, partner closely with Provider Network Operations to evolve our practitioner engagement strategy and contribute to the long-term direction of the Service Excellence function.
What you bring

  • Three or more years of experience in healthtech, consulting, operations or service design and implementation roles

  • A track record of executing cross-functional initiatives from concept to rollout

  • Strong systems thinking, with the ability to design and improve complex workflows

  • Strong analytical and business acumen-you can turn data insights into operational and service improvements that actually move the needle

  • Experience translating business, clinical or technical requirements into operational processes

  • A proven ability to manage multiple priorities and deliver results in a fast-paced environment

  • Excellent verbal and written communication skills, with the ability to deliver compelling presentations that influence and align stakeholders

  • Comfort working with AI tools-and a curiosity about how they can be applied to make service delivery faster, smarter and more scalable

  • Experience working with product teams or supporting product rollouts-nice to have

  • Familiarity with virtual care, digital health or regulated environments-nice to have

Play to your strengths. Finding the right fit goes both ways - so this section is yours to complete. When you join, you'll add the unique strengths you bring that aren't captured above.

How we'll support you

We recognise ourpeople's health is everything.That's why we take care of them. 

  • Maple for you and your family: 24/7 access to general practitioners, pediatrics, and mental health therapy for you and your family. Care starts on day one.

  • Comprehensive health coverage: Medical, dental, and life insurance because your peace of mind-and your loved ones-matter most.

  • Health Spending Account: Extra funds to cover the essentials that make a difference, from new glasses to specialised therapy.

  • Flex Benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses, or a one-time boost to your retirement savings. You choose what matters most.

  • Health Days: Life happens. We provide 10 dedicated days for rest, medical appointments, or caregiving, so you can show up at your best.

  • Destination Days: Work from anywhere. Enjoy the flexibility to work internationally in eligible countries for up to 5 days per year.

  • Group Retirement Savings Plan: We're here for the long haul. Invest in your future with our group retirement plan.

The details

  • Job type: Full-time

  • Hiring manager: Senior Manager, Virtual Care Services 

  • Location: Hybrid, 225 Richmond St W #201, Toronto, ON M5V 1W2

  • Start date: August 2026

  • Vacation: 3 weeks

  • Pay range: $93,500 - $104,500

Offers can vary depending on skills, experience, and readiness to meet Maple's expectations for this level. We encourage open conversations about pay. If you have questions about how compensation works at Maple, you're welcome to ask at any point in the interview process.

At Maple, we're committed to the safety and security of our platform. Please note that any offer of employment is subject to a criminal record check (EPIC) and identity verification. Additional checks, including employment or education verification, may be conducted depending on the requirements of the role.

Use of artificial intelligence

We don't currently use artificial intelligence (AI) or automated tools to screen, assess, or select candidates. Every application is thoughtfully reviewed by our Talent Acquisition team or hiring managers.

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