Essential Responsibilities Shop Workflow Management * Dispatch repair orders to technicians based ... Valid driver's license with an acceptable driving record. Preferred * Experience with Audi ...
Essential Responsibilities Shop Workflow Management * Dispatch repair orders to technicians based ... Valid driver's license with an acceptable driving record. Preferred * Experience with Audi ...
Essential Responsibilities Shop Workflow Management * Dispatch repair orders to technicians based ... Valid driver's license with an acceptable driving record. Preferred * Experience with Audi ...
Essential Responsibilities Shop Workflow Management * Dispatch repair orders to technicians based ... Valid driver's license with an acceptable driving record. Preferred * Experience with Audi ...
Essential Responsibilities Shop Workflow Management * Dispatch repair orders to technicians based ... Valid driver's license with an acceptable driving record. Preferred * Experience with Audi ...
Essential Responsibilities Shop Workflow Management * Dispatch repair orders to technicians based ... Valid driver's license with an acceptable driving record. Preferred * Experience with Audi ...
Essential Responsibilities Shop Workflow Management * Dispatch repair orders to technicians based ... Valid driver's license with an acceptable driving record. Preferred * Experience with Audi ...
Essential Responsibilities Shop Workflow Management * Dispatch repair orders to technicians based ... Valid driver's license with an acceptable driving record. Preferred * Experience with Audi ...
Essential Responsibilities Shop Workflow Management * Dispatch repair orders to technicians based ... Valid driver's license with an acceptable driving record. Preferred * Experience with Audi ...
Essential Responsibilities Shop Workflow Management * Dispatch repair orders to technicians based ... Valid driver's license with an acceptable driving record. Preferred * Experience with Audi ...
Driver Manager
$47K - $57K/yr
As the link between drivers, dispatch, safety, and maintenance, you'll own the performance of your ... Experience in fleet management, driver management, or logistics operations * Strong communication ...
Quick apply
Driver Manager
$47K - $57K/yr
As the link between drivers, dispatch, safety, and maintenance, you'll own the performance of your ... Experience in fleet management, driver management, or logistics operations * Strong communication ...
Dispatcher
Greenfield, IN · On-site
Coordinate and oversee daily dispatch operations, including route assignments and driver check-out ... Communicate effectively with drivers, management, and Amazon support teams. * Ensure all drivers ...
Dispatcher
Greenfield, IN · On-site
Coordinate and oversee daily dispatch operations, including route assignments and driver check-out ... Communicate effectively with drivers, management, and Amazon support teams. * Ensure all drivers ...
Be Seen First
Dispatcher
Greenfield, IN · On-site
$45K - $50K/yr
* Coordinate and oversee daily dispatch operations, including route assignments and driver check-out ... Communicate effectively with drivers, management, and Amazon support teams. * Ensure all drivers ...
Quick apply
Be Seen First
Dispatcher
Greenfield, IN · On-site
$45K - $50K/yr
* Coordinate and oversee daily dispatch operations, including route assignments and driver check-out ... Communicate effectively with drivers, management, and Amazon support teams. * Ensure all drivers ...
Be Seen First
Dispatcher
Greenfield, IN · On-site
$45K - $50K/yr
* Coordinate and oversee daily dispatch operations, including route assignments and driver check-out ... Communicate effectively with drivers, management, and Amazon support teams. * Ensure all drivers ...
Quick apply
Be Seen First
Dispatcher
Greenfield, IN · On-site
$45K - $50K/yr
* Coordinate and oversee daily dispatch operations, including route assignments and driver check-out ... Communicate effectively with drivers, management, and Amazon support teams. * Ensure all drivers ...
Operations - Dispatcher
Whitestown, IN · On-site
$25/hr
As a Dispatcher , you'll coordinate drivers, manage routes, ensure safety compliance, and keep customers satisfied - all while making real-time decisions that impact performance and profitability. If ...
Operations - Dispatcher
Whitestown, IN · On-site
$25/hr
As a Dispatcher , you'll coordinate drivers, manage routes, ensure safety compliance, and keep customers satisfied - all while making real-time decisions that impact performance and profitability. If ...
Dispatch Manager
Lafayette, IN · On-site
... professional drivers supporting the account. Responsibilities: * Maintain a high degree of ... management, dispatching, customer interaction) * Demonstrated experience leading, directing ...
New
Dispatch Manager
Lafayette, IN · On-site
... professional drivers supporting the account. Responsibilities: * Maintain a high degree of ... management, dispatching, customer interaction) * Demonstrated experience leading, directing ...
New
Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.
Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.
Dispatcher
Indianapolis, IN · On-site
Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.
Dispatcher
Indianapolis, IN · On-site
Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.
Dispatcher
Indianapolis, IN · On-site
Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.
Dispatcher
Indianapolis, IN · On-site
Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.
Dispatcher
Maxwell, IN · On-site
This role communicates with customers and drivers to ensure timely and efficient deliveries ... Delivery Management * DOT & Regulatory Compliance * Dispatch Operations * Coordination * Safety ...
Dispatcher
Maxwell, IN · On-site
This role communicates with customers and drivers to ensure timely and efficient deliveries ... Delivery Management * DOT & Regulatory Compliance * Dispatch Operations * Coordination * Safety ...
Maintain constant communication with drivers, customers, and management. * Tracking : Monitor ... Dispatching apps * GPS tracking systems * Communication platforms (radio, phone, or messaging apps)
Maintain constant communication with drivers, customers, and management. * Tracking : Monitor ... Dispatching apps * GPS tracking systems * Communication platforms (radio, phone, or messaging apps)
Dispatcher
Indianapolis, IN · On-site
Maintain constant communication with drivers, customers, and management. * Tracking : Monitor ... Dispatching apps * GPS tracking systems * Communication platforms (radio, phone, or messaging apps)
Dispatcher
Indianapolis, IN · On-site
Maintain constant communication with drivers, customers, and management. * Tracking : Monitor ... Dispatching apps * GPS tracking systems * Communication platforms (radio, phone, or messaging apps)
... professional drivers supporting the account. Responsibilities: * Maintain a high degree of ... management, dispatching, customer interaction) * Demonstrated experience leading, directing ...
... professional drivers supporting the account. Responsibilities: * Maintain a high degree of ... management, dispatching, customer interaction) * Demonstrated experience leading, directing ...
Driver
Warsaw, IN · On-site
$25 - $26/hr
The Delivery Driver will deliver, load and unload propane while providing exceptional customer ... to the Fleet Manager/Dispatcher. Conduct and, if applicable document, pre and post vehicle ...
Driver
Warsaw, IN · On-site
$25 - $26/hr
The Delivery Driver will deliver, load and unload propane while providing exceptional customer ... to the Fleet Manager/Dispatcher. Conduct and, if applicable document, pre and post vehicle ...
Dispatcher
$40K - $50K/yr
The Dispatcher will assign drivers, plan loads and move assets from coast to coast for one of the ... Collaborate with management to modify driver assignments or routes to accommodate the needs of ...
Dispatcher
$40K - $50K/yr
The Dispatcher will assign drivers, plan loads and move assets from coast to coast for one of the ... Collaborate with management to modify driver assignments or routes to accommodate the needs of ...
Driver Manager Dispatcher information
What skills and qualifications are needed to be a driver manager dispatcher?
To thrive as a Driver Manager Dispatcher, you need strong organizational skills, knowledge of transportation regulations, and experience in logistics or fleet management, often supported by a high school diploma or relevant certification. Familiarity with transportation management systems (TMS), GPS tracking software, and routing platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure are key soft skills. These skills ensure efficient coordination of drivers, timely deliveries, and effective resolution of on-the-road challenges.
What does a driver manager dispatcher do?
A Driver Manager Dispatcher regularly communicates with drivers via phone, radio, or digital platforms to assign loads, provide routing instructions, and address any issues on the road. They also work closely with logistics coordinators, customer service representatives, and fleet managers to monitor shipment progress and resolve scheduling conflicts. Effective collaboration ensures that deliveries are made on time, compliance is maintained, and drivers receive the support they need to handle challenges such as traffic delays or equipment issues.
What is a driver manager dispatcher?
Driver Manager Dispatchers are professionals in the transportation industry who oversee and coordinate truck drivers and their routes. They are responsible for assigning loads, monitoring drivers' progress, ensuring compliance with regulations, and communicating with both drivers and clients. Their role is crucial to ensuring that deliveries are made on time and that drivers operate safely and efficiently. In addition, Driver Manager Dispatchers handle any issues that arise on the road, such as delays or mechanical problems, and work to resolve them quickly to minimize disruptions.
What is the difference between Driver Manager Dispatcher vs Driver Supervisor?
| Aspect | Driver Manager Dispatcher | Driver Supervisor |
|---|---|---|
| Credentials | Relevant certifications, CDL knowledge, communication skills | Similar certifications, leadership skills, industry knowledge |
| Work Environment | Office-based, dispatch centers, on-call duties | On-site at terminals, overseeing drivers, field supervision |
| Employer & Industry | Transportation companies, logistics firms | Trucking companies, freight carriers |
| Search & Comparison Intent | Understanding dispatch roles, coordination tasks | Supervision responsibilities, driver oversight |
While both roles involve working closely with drivers, the Driver Manager Dispatcher primarily focuses on coordinating routes, schedules, and communication, often from an office setting. The Driver Supervisor oversees driver performance and safety on-site, with a broader supervisory role. Both positions require industry knowledge and communication skills, but differ in daily responsibilities and work environment.
What are popular job titles related to Driver Manager Dispatcher jobs in Indiana?
For Driver Manager Dispatcher jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Driver Manager Dispatcher jobs in Indiana look for?
The top searched job categories for Driver Manager Dispatcher jobs in Indiana are:
What cities in Indiana are hiring for Driver Manager Dispatcher jobs?
Cities in Indiana with the most Driver Manager Dispatcher job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 5 days ago
Audi rating
5.7
Based on 57 frontline employees who took The Breakroom Quiz
43rd of 44 rated automakers
Job description
Position Summary
Tom Wood Audi is seeking a highly organized and results-driven Production Manager / Dispatcher to oversee the daily workflow of our service department. This role is responsible for maximizing technician productivity, efficiently dispatching repair orders, managing shop capacity, monitoring work-in-progress, and ensuring an exceptional experience for both customers and team members.
The ideal candidate thrives in a fast-paced environment, communicates effectively with service advisors, technicians, and parts personnel, and is committed to achieving operational excellence while embodying the Tom Wood Core Values of Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity.
Essential Responsibilities
Shop Workflow Management
Production Oversight
Communication & Coordination
Quality & Compliance
Leadership Support
Qualifications
Required
Preferred
Key Performance Indicators (KPIs)
Physical Requirements
Why Work Here?
At Tom Wood Group, you're more than an employee-you're a part of a family-owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities. Our team thrives on collaboration, integrity, and a sincere desire to help others, and we're passionate about creating an environment where you can grow both personally and professionally.
What Makes Us Different?
What We Offer
Our Core Values
Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity
Employment Requirements:
All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer.
Tom Wood Audi is seeking a highly organized and results-driven Production Manager / Dispatcher to oversee the daily workflow of our service department. This role is responsible for maximizing technician productivity, efficiently dispatching repair orders, managing shop capacity, monitoring work-in-progress, and ensuring an exceptional experience for both customers and team members.
The ideal candidate thrives in a fast-paced environment, communicates effectively with service advisors, technicians, and parts personnel, and is committed to achieving operational excellence while embodying the Tom Wood Core Values of Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity.
Essential Responsibilities
Shop Workflow Management
- Dispatch repair orders to technicians based on skill level, certifications, workload, and efficiency.
- Monitor daily shop productivity and labor utilization.
- Balance technician workloads to maximize shop throughput and minimize downtime.
- Coordinate and prioritize customer-pay, warranty, internal, and express service work.
- Ensure repair orders move efficiently through the service process.
Production Oversight
- Track vehicle progress from write-up through delivery.
- Identify and resolve bottlenecks affecting production.
- Work closely with Service Advisors to provide real-time updates on repair status.
- Ensure promised completion times are achieved whenever possible.
- Monitor technician efficiency, proficiency, and workflow opportunities.
Communication & Coordination
- Collaborate with Service Advisors, Technicians, and Parts Department personnel to ensure repairs are completed timely and accurately.
- Assist in maintaining clear communication regarding parts delays, technician availability, and customer expectations.
- Facilitate daily shop production meetings and workflow reviews.
- Escalate concerns impacting customer satisfaction or operational efficiency.
Quality & Compliance
- Verify repair orders contain proper documentation and technician assignments.
- Ensure warranty and manufacturer requirements are followed.
- Support adherence to Audi and dealership service standards.
- Promote a safe, organized, and productive work environment.
- Maintain compliance with all company policies and procedures.
Leadership Support
- Assist the Service Manager in achieving departmental goals.
- Support technician development by identifying training opportunities.
- Help foster a positive, collaborative culture focused on teamwork and accountability.
- Lead by example through professionalism, consistency, and strong organizational skills.
Qualifications
Required
- Previous dispatching, shop foreman, lead technician, or service management experience preferred.
- Strong understanding of dealership service operations.
- Excellent organizational and multitasking abilities.
- Strong communication and problem-solving skills.
- Proficiency with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, or similar).
- Ability to analyze workflow and make real-time operational decisions.
- Valid driver's license with an acceptable driving record.
Preferred
- Experience with Audi, Volkswagen, or luxury automotive brands.
- Knowledge of warranty processes and manufacturer requirements.
- Leadership or supervisory experience in a fixed operations environment.
- 3+ years of automotive dealership service experience
Key Performance Indicators (KPIs)
- Technician Productivity
- Technician Efficiency
- Labor Sales Growth
- Repair Order Cycle Time
- Hours Per Repair Order
- Customer Satisfaction (CSI)
- On-Time Vehicle Delivery
- Shop Capacity Utilization
- Warranty Compliance
Physical Requirements
- Ability to walk the service drive and shop frequently.
- Ability to stand for extended periods.
- Occasional lifting up to 25 pounds.
- Ability to work in a fast-paced dealership environment.
Why Work Here?
At Tom Wood Group, you're more than an employee-you're a part of a family-owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities. Our team thrives on collaboration, integrity, and a sincere desire to help others, and we're passionate about creating an environment where you can grow both personally and professionally.
What Makes Us Different?
- A company built on core values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity
- Opportunities to advance across multiple industries and locations
- A culture that values your contributions and celebrates success
- Comprehensive benefits designed to support you and your family
What We Offer
- Paid Time Off & Vacation
- Paid Holidays
- Medical, Dental & Vision Coverage
- 401(k) with Company Match
- Life & Disability Insurance
- Professional Training & Career Development
- Tuition Reimbursement
- Service Awards
- Opportunities for Advancement
Our Core Values
Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity
Employment Requirements:
All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer.
About Audi
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