Draper, UT Job Type: Full-Time Job Number: 00940 Department: Customer Service Division: General Opening Date: 08/05/2026 About The successful candidate will work onsite at our Draper location Monday ...
Draper, UT Job Type: Full-Time Job Number: 00940 Department: Customer Service Division: General Opening Date: 08/05/2026 About The successful candidate will work onsite at our Draper location Monday ...
Based in our high-energy Draper, Utah office, you'll work side-by-side with seasoned Federal Account Executives, giving you front-row mentorship on how multi-million dollar public sector deals are ...
Based in our high-energy Draper, Utah office, you'll work side-by-side with seasoned Federal Account Executives, giving you front-row mentorship on how multi-million dollar public sector deals are ...
Firsthand/Assistant Cutter
San Diego, CA · On-site
$29.49/hr
Works directly with the Draper on all aspects of costume construction and alteration. * Cuts fabric based on patterns and prepares patterns for linings, trims, and decorative details. * Advises ...
Firsthand/Assistant Cutter
San Diego, CA · On-site
$29.49/hr
Works directly with the Draper on all aspects of costume construction and alteration. * Cuts fabric based on patterns and prepares patterns for linings, trims, and decorative details. * Advises ...
Talent Acquisition Programs Specialist
Irvine, CA · On-site
$40 - $43/hr
Support SHPE Conference in October 2026. * Assist with the new rotational development program in Draper. * Provide ongoing University Relations operational support, including logistics, onboarding ...
Quick apply
Talent Acquisition Programs Specialist
Irvine, CA · On-site
$40 - $43/hr
Support SHPE Conference in October 2026. * Assist with the new rotational development program in Draper. * Provide ongoing University Relations operational support, including logistics, onboarding ...
Our technology is backed by the National Institute of Health, National Science Foundation, and top tier venture capital firms (True Ventures, Draper, 1517, and SciFounders) interested in dramatically ...
Posted today
Quick apply
Our technology is backed by the National Institute of Health, National Science Foundation, and top tier venture capital firms (True Ventures, Draper, 1517, and SciFounders) interested in dramatically ...
Posted today
UGV Technician
Sunnyvale, CA · On-site
Backed by Draper Associates, Booz Allen Ventures, and other top investors * Perform maintenance, repair, and inspection of Scout's off-road unmanned ground vehicles (UGVs) and support equipment
UGV Technician
Sunnyvale, CA · On-site
Backed by Draper Associates, Booz Allen Ventures, and other top investors * Perform maintenance, repair, and inspection of Scout's off-road unmanned ground vehicles (UGVs) and support equipment
UGV Technician
$44K - $44K/yr
Backed by Draper Associates, Booz Allen Ventures, and other top investors Key Responsibilities * Perform maintenance, repair, and inspection of Scout's off-road unmanned ground vehicles (UGVs) and ...
Quick apply
UGV Technician
$44K - $44K/yr
Backed by Draper Associates, Booz Allen Ventures, and other top investors Key Responsibilities * Perform maintenance, repair, and inspection of Scout's off-road unmanned ground vehicles (UGVs) and ...
UGV Technician
Sunnyvale, CA · On-site
Backed by Draper Associates, Booz Allen Ventures, and other top investors Key Responsibilities * Perform maintenance, repair, and inspection of Scout's off-road unmanned ground vehicles (UGVs) and ...
UGV Technician
Sunnyvale, CA · On-site
Backed by Draper Associates, Booz Allen Ventures, and other top investors Key Responsibilities * Perform maintenance, repair, and inspection of Scout's off-road unmanned ground vehicles (UGVs) and ...
Drone Operator
Paso Robles, CA · On-site
$18.25 - $20.25/hr
Backed by Draper Associates, Booz Allen Ventures, and other top investors
Drone Operator
Paso Robles, CA · On-site
$18.25 - $20.25/hr
Backed by Draper Associates, Booz Allen Ventures, and other top investors
Backed by Draper Associates, Booz Allen Ventures, Perot Jain and other top investors Benefits * Competitive compensation package including base salary and bonus * Meaningful equity * Premium medical ...
Backed by Draper Associates, Booz Allen Ventures, Perot Jain and other top investors Benefits * Competitive compensation package including base salary and bonus * Meaningful equity * Premium medical ...
Customer Service Associate I
Kingsburg, CA · On-site
$15 - $20.75/hr
... Draper St.,Kingsburg,California 93631-1913 30505 Family Dollar From: 16.9 To: 17
Customer Service Associate I
Kingsburg, CA · On-site
$15 - $20.75/hr
... Draper St.,Kingsburg,California 93631-1913 30505 Family Dollar From: 16.9 To: 17
Customer Service Associate I
Kingsburg, CA · On-site
$15 - $20.75/hr
... Draper St.,Kingsburg,California 93631-1913 30505 Family Dollar From: 16.9 To: 17
Customer Service Associate I
Kingsburg, CA · On-site
$15 - $20.75/hr
... Draper St.,Kingsburg,California 93631-1913 30505 Family Dollar From: 16.9 To: 17
Backed by Draper Associates, Booz Allen Ventures, and other top investors Benefits * Competitive compensation package including base salary and bonus * Meaningful equity * Premium medical, dental ...
Backed by Draper Associates, Booz Allen Ventures, and other top investors Benefits * Competitive compensation package including base salary and bonus * Meaningful equity * Premium medical, dental ...
Junior Firmware Engineer
Sunnyvale, CA · On-site
Backed by Draper Associates, Booz Allen Ventures, and other top investors Benefits * Competitive base salary and bonus * Meaningful equity * Premium medical, dental, and vision plans with $0 paycheck ...
Junior Firmware Engineer
Sunnyvale, CA · On-site
Backed by Draper Associates, Booz Allen Ventures, and other top investors Benefits * Competitive base salary and bonus * Meaningful equity * Premium medical, dental, and vision plans with $0 paycheck ...
Backed by Draper Associates, Booz Allen Ventures, and other top investors Benefits * Competitive compensation package including base salary and bonus * Meaningful equity * Premium medical, dental ...
Backed by Draper Associates, Booz Allen Ventures, and other top investors Benefits * Competitive compensation package including base salary and bonus * Meaningful equity * Premium medical, dental ...
Customer Service Associate I
Kingsburg, CA · On-site
$15 - $20.75/hr
... Draper St.,Kingsburg,California 93631-1913 30505 Family Dollar From: 16.9 To: 17
Customer Service Associate I
Kingsburg, CA · On-site
$15 - $20.75/hr
... Draper St.,Kingsburg,California 93631-1913 30505 Family Dollar From: 16.9 To: 17
Robotics Software Engineer
Sunnyvale, CA · On-site
Backed by Draper Associates, Booz Allen Ventures, and other top investors Benefits * Competitive base salary and bonus * Meaningful equity * Premium medical, dental, and vision plans with $0 paycheck ...
Robotics Software Engineer
Sunnyvale, CA · On-site
Backed by Draper Associates, Booz Allen Ventures, and other top investors Benefits * Competitive base salary and bonus * Meaningful equity * Premium medical, dental, and vision plans with $0 paycheck ...
Skillbridge Internship
Sunnyvale, CA · On-site
$19.75 - $25.50/hr
Backed by Draper Associates, Booz Allen Ventures, and other top investors Benefits * Competitive PTO and company holiday calendar * Unlimited AI tokens * Catered lunch daily and fully stocked kitchen
Skillbridge Internship
Sunnyvale, CA · On-site
$19.75 - $25.50/hr
Backed by Draper Associates, Booz Allen Ventures, and other top investors Benefits * Competitive PTO and company holiday calendar * Unlimited AI tokens * Catered lunch daily and fully stocked kitchen
Engineering Internship, Summer 2027
Irvine, CA · On-site
$54K - $72K/yr
Program participants could be placed at our corporate headquarters in Irvine, California or facilities in Draper, Utah. Locations are made available according to business need. Please visit Edwards ...
Engineering Internship, Summer 2027
Irvine, CA · On-site
$54K - $72K/yr
Program participants could be placed at our corporate headquarters in Irvine, California or facilities in Draper, Utah. Locations are made available according to business need. Please visit Edwards ...
Senior Program Manager
Sunnyvale, CA · On-site
$136K - $136K/yr
Backed by Draper Associates, Booz Allen Ventures, PerotJain and other top investors Benefits * Competitive compensation package including base salary and bonus. * Meaningful equity * Premium medical ...
Senior Program Manager
Sunnyvale, CA · On-site
$136K - $136K/yr
Backed by Draper Associates, Booz Allen Ventures, PerotJain and other top investors Benefits * Competitive compensation package including base salary and bonus. * Meaningful equity * Premium medical ...
Draper information
See California salary details
$9.42 - $12.24
17% of jobs
$12.76 is the 25th percentile. Wages below this are outliers.
$12.24 - $15.07
41% of jobs
$17.42 is the 75th percentile. Wages above this are outliers.
$15.07 - $17.89
20% of jobs
$17.89 - $20.71
7% of jobs
$20.71 - $23.54
3% of jobs
$23.54 - $26.36
5% of jobs
$26.36 - $29.19
1% of jobs
$29.19 - $32.01
0% of jobs
$32.01 - $34.84
0% of jobs
$34.84 - $37.66
2% of jobs
$37.66 - $40.49
3% of jobs
$9
$18
$40
How much do draper jobs pay per hour?
What are the key skills and qualifications needed to thrive as a draper, and why are they important?
Is Draper a good company to work for?
What are some common challenges faced by drapers when working on complex garment designs?
What is the difference between Draper vs Machinist?
| Aspect | Draper | Machinist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; technical training or apprenticeship often preferred | High school diploma; technical training or apprenticeship typically required |
| Work Environment | Manufacturing or industrial settings, often involving assembly or fabricating | Machine shops, manufacturing plants, working with lathes, mills, and other precision tools |
| Industry Usage | Used in manufacturing, aerospace, and industrial sectors | Common in manufacturing, aerospace, automotive, and industrial sectors |
Both Drapers and Machinists work in manufacturing environments, often requiring technical training or apprenticeships. While Drapers may focus on fabricating and assembling textiles or related materials, Machinists specialize in operating machine tools to produce precise metal parts. Their roles overlap in manufacturing industries, but their specific skills and tools differ significantly.
What is a draper?
A draper usually works on fashion designs or costumes for theater and films. Typically, a draper works with the sketches of a fashion or costume designer, creating the outfits by draping the clothing over a form. You then oversee the necessary cutting and sewing. This type of fitting is an alternative to using measurements and patterns, and allows the designer to see the fashion piece before final construction. In broader terms, the duties of a draper are to act as the designer’s representative during tailoring and assist in the production of clothing/costumes.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 6 days ago
Job description
Location : Draper, UT
Job Type: Full-Time
Job Number: 00940
Department: Customer Service
Division: General
Opening Date: 08/05/2026
About
The successful candidate will work onsite at our Draper location Monday through Friday.
For over 25 years, NEOGOV has been at the forefront of public-sector innovation, building technology that helps government and education organizations work smarter, move faster, and better serve their communities. We are a team of cutting-edge technologists, operators, and problem-solvers with top-tier skills and a shared ambition: to build the most efficient operating model in GovTech. We combine deep public-sector expertise with modern SaaS practices, AI-enabled workflows, and a relentless focus on execution.
At our core, we are a people-first company. We empower our customers to support the public servants they employ, the communities they serve, and the talented teams that bring our platform to life.
NEOGOV is looking for a Director of Customer Service who can take the organization to its next level of scale and efficiency. Reporting directly to the Chief Operating Officer, they will serve as a strategic thought partner who looks critically at the systems, workflows, data, and tooling underpinning the service center, and who has the operational depth and scaling experience to redesign them for the next stage of growth. They will own the department's AI transformation, embedding intelligent automation and agentic self-service into how we serve customers.
If you are energized by a best-in-class, digital-first, data-driven customer service engine during a period of rapid, multi-product growth, this role is for you.
What You Will do
- Own and champion the department's AI strategy deploying AI-powered chatbots, intelligent call and case routing, and agentic self-service tools to reduce handle times and deflect volume while improving the customer experience.
- Develop and deliver a digital-first customer service model that shifts routine interactions to automated and self-service channels and reserves human expertise for high-value work.
- Evaluate and operationalize new technologies, building the business case and measuring impact against clear KPIs.
- Diagnose and re-engineer existing processes, tools, staffing models, and knowledge resources that bring an operator's eye to what is working, what is not, and what should be rebuilt.
- Establish, monitor, and continuously improve the operational metrics that define service quality (CSAT, first-contact resolution, abandon rate, NPS, case aging, and service level).
- Own end-to-end contact center operations across all products and channels designing systems and workflows that scale efficiently as the customer base and product portfolio grow, rather than simply adding headcount.
- Build workforce planning, forecasting, and hiring models that align staffing to volume across queues, shifts, time zones, and product lines.
- Act as a strategic thought partner to the Chief Operating Officer, translating service center data and customer insights into recommendations that shape company strategy.
- Lead, mentor, and scale a multi-tier customer service organization fostering a culture of collaboration, accountability, and continuous improvement.
- Provide overall management, guidance, and support to the team, and create meaningful career growth and development paths for team members.
- Support the team through complex customer escalations, helping both the customer and the team member reach resolution.
- Build and maintain relationships with other organizational units critical to support success.
Who You Are
- 8+ years of progressive experience in customer success, customer support, or customer operations, including 3+ years of people leadership at the manager, director, or senior director level.
- Hands-on experience owning AI and automation initiatives and deployed or led the deployment of AI/self-service tooling and can speak to the results.
- A proven track record of building, leading, and scaling customer service teams in SaaS, technology, or other fast-paced environments (you have done this at scale before, not just maintained a steady state).
- Deep expertise in the metrics and mechanics of a modern contact center, including call and case volume forecasting, staffing and shift planning, service levels, occupancy, abandon rate, and first-contact resolution, complemented by fluency in the outcome-based measures that define AI-enabled service (resolution rate, containment, cost per resolved contact) rather than deflection volume alone.
- High level of comfort diagnosing operational problems and redesigning processes, tooling, and workflows from the ground up.
- The ability to operate as a strategic thought partner to senior executives, with the communication skills to influence at the leadership level.
- Dedication to coaching and developing leaders and individual contributors, both in-person and remotely, across time zones.
- Strong organizational skills and experience managing competing priorities and co-located, remote, and international teams.
- Strong proficiency with modern service tooling (we use Google Workspace, DialPad for telephony, and Salesforce for case management).
What NEOGOV Offers
- Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees
- Generous PTO to support work-life balance
- Remote working opportunities
- 401K Matching
- Autonomy to grow and find your career path with supportive leadership
- 12-week Paid Parental Leave
- Inclusive and diverse environment
NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, protected military status, or other non-merit factors.
Our hiring process may include Artificial Intelligence (AI) screening for keywords and minimum qualifications. Recruiters review all results.
01
Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
- No
- Yes
Required Question
About NEOGOV
Sourced by ZipRecruiter
Industry
Software development
Company size
501 - 1,000 Employees
Headquarters location
El Segundo, CA, US
Year founded
1999