Responsibilities
- Transform customer orders to accurate manufacturing drawings utilizing computer layout/design software by reading and interpreting customer supplied blueprints and schematics.
- Assist customers with design and engineering of ordered items using logic and reasoning to identify the strengths and weaknesses of alternative solutions and approaches.
- Provide superior customer experience in all written and verbal communications, following company guidance in customer interactions including frequent use of video conferencing tools.
- Document customer interactions and preferences in customer relationship management (CRM) system.
- Distribute documents for final sign-off to customers and follow-up as needed.
- Demonstrate initiative and the ability to work both independently and as part of a team to accomplish assigned production goals and key performance indicators (KPIs).
- Prioritize, organize, and use time efficiently.
Qualifications
- High School Diploma Required.
- Computer Aided Drafting/Design: 2+ years Required. Microvellum experience strongly preferred.
- Familiarity in cabinet construction, layout and design preferred.
- Demonstrated computer competency to perform essential functions listed above.
- Must be focused and attentive to details and possess excellent organizational skills.
- Must be able to function with interruptions and still meet deadlines.
- Proven proactive issue identification, analysis and resolution skills
Company Description
Revive Home Brands, an Ambassador Enterprises Company, was formed to hold Dutch Made Custom Cabinetry. Later in November of 2021, we acquired Grabill Cabinets, a custom cabinet manufacturer with a rich 75-year history. In May of 2022, The Kitchenworks was acquired to join our group of brands. Grabill Cabinets and Dutch Made cabinets are now brands under Revive Home Brands.
Revive Home Brands’ goal is to leverage a heritage of craftsmanship and preserve and enhance legacies.