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Dpss Customer Service Jobs (NOW HIRING)

Dental Patient Service Specialist

Angleton, TX · On-site

$15.50 - $21/hr

... DPSS) , you'll serve as the first point of contact for patients--delivering exceptional customer service while managing front desk operations and ensuring a smooth dental visit experience from start ...

Dental Patient Service Specialist

Houston, TX

$17.50 - $23.75/hr

... DPSS) , you'll serve as the first point of contact for patients--delivering exceptional customer service while managing front desk operations and ensuring a smooth dental visit experience from start ...

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Dpss Customer Service information

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How much do dpss customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for dpss customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a DPSS Customer Service representative?

DPSS Customer Service representatives are professionals who work for the Department of Public Social Services (DPSS) to assist individuals and families with accessing public assistance programs. They help clients apply for and manage benefits such as CalFresh (food stamps), Medi-Cal (healthcare), CalWORKs (cash aid), and General Relief. These representatives answer questions, process applications, provide updates on case statuses, and ensure that clients receive the support they need in a timely and respectful manner.

What are the key skills and qualifications needed to thrive as a DPSS Customer Service representative?

To thrive as a DPSS Customer Service Representative, you need strong communication skills, a solid understanding of public assistance programs, and typically a high school diploma or equivalent. Familiarity with case management systems, benefits eligibility software, and basic office applications is often required. Patience, empathy, and problem-solving abilities are crucial for effectively supporting clients facing challenging circumstances. These skills and qualities are essential for accurately assisting clients, ensuring program compliance, and maintaining positive public interactions.

What are some common challenges faced by DPSS Customer Service representatives, and how can they be managed effectively?

DPSS Customer Service representatives often handle high call volumes and assist clients with complex cases involving public assistance programs. Navigating various policies and procedures can be challenging, especially when working with clients in stressful situations. Effective time management, strong communication skills, and a thorough understanding of program guidelines are essential for managing these challenges. Many agencies provide ongoing training and support from supervisors to help representatives stay updated and confident in their roles.

What is the difference between Dpss Customer Service vs Social Services Assistant?

AspectDpss Customer ServiceSocial Services Assistant
Required CredentialsHigh school diploma; some roles may require additional certificationsHigh school diploma; some positions may need related certifications
Work EnvironmentOffice settings, call centers, public service officesCommunity agencies, government offices, client homes
Employer & Industry UsageCounty departments, social service agenciesGovernment social services, non-profits
Common Search & ComparisonCustomer support, client assistanceClient advocacy, social support

While both roles involve assisting clients, Dpss Customer Service primarily focuses on providing support and information via phone or in-office interactions, whereas Social Services Assistants often engage directly with clients in community settings to provide social support and resources.

How do I get a job as a Dpss Customer Service representative?

To become a DPSS Customer Service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service. Applying through the official department's employment portal and preparing for interviews are essential steps in the hiring process.
More about Dpss Customer Service jobs

What cities are hiring for Dpss Customer Service jobs?

Cities with the most Dpss Customer Service job openings:

What states have the most Dpss Customer Service jobs?

States with the most job openings for Dpss Customer Service jobs include:

What job categories do people searching Dpss Customer Service jobs look for?

The top searched job categories for Dpss Customer Service jobs are:

Infographic showing various Dpss Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Teledyne

Tracy, CA • On-site

$39K - $52K/yr

Other

Posted 3 days ago

New


Teledyne Technologies rating

8.3

Company rating: 8.3 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

41st of 157 rated electronics manufacturers


Job description

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.?

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Answer telephones, direct calls and take messages

  • Compile, copy, sort and file records of office activities, business transactions and other activities

  • Complete/mail bills, contracts, invoices or checks

  • Maintain and update filing, inventory, mailing and database systems (manually or computer)

  • Count, weigh, measure and/or organize materials when needed

  • Process invoices

  • Process A/P checks and mail to vendors

  • Enter customer Quotes and Orders

  • Run DPSS screening

  • Maintain visitor log

Qualifications:

  • High School Diploma or general education degree (GED)

  • 1-2 years of previous experience

  • Ability to read and comprehend simple instructions, short correspondence, and memos.

  • Ability to write simple correspondence.

  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.

  • To perform this job successfully, an individual should have knowledge of Excel/MS Word/ERP systems.

  • Ability to have data entry skills of 40 WPM or better.

  • Position also requires filing, photocopying and faxing.

  • Assist in clerical duties including distribution of incoming correspondence.

  • 21 years or older

In our efforts to maintain a safe and drug-free workplace, Teledyne RISI requires that candidates complete a satisfactory background check and pass a drug screen prior to employment.

Due to the type of work at the facility and certain access restrictions, successful applicants must be a "US Person" (US Citizens, US Nationals, lawful permanent residents, asylees or refugees).

Please note the salary range posted is a general guideline for this job level and location. When extending an offer, a variety of factors are considered such as responsibilities of the position, relevant education and experience, certifications, knowledge and skills.

Salary Range:

$39,000.00-$52,000.000

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. ?

You may not realize it, but Teledyne enables many of the products and services you use every day .

Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.


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