DPI Staffing is seeking a highly organized and proactive Office Coordinator to join a professional funeral services team in Wilmington, DE. This role serves as the operational hub of the funeral home, ensuring all services, documentation, and communications are completed accurately, compassionately, and on time. Apply now!
Office Coordinator – Direct Hire
Location – Wilmington, DE
Schedule: Full Time
Experience Level: Mid-Level to Senior
Industry: Funeral Services / Operations Management
Compensation:
• Mid-level (3–6 years): $42,000 – $50,000 ($20–$24/hr)
• Senior (6+ years): $50,000 – $58,000 ($24–$28/hr)
Primary Responsibilities
Operational & Case Coordination
• Manage multiple funeral cases simultaneously from intake through final completion
• Coordinate timelines, scheduling, transportation, visitations, and service logistics
• Track deadlines, pending tasks, and case progress to ensure timely completion
• Proactively identify delays, operational gaps, and workflow inefficiencies
• Maintain clear communication between families, staff, vendors, and external partners
Documentation & Compliance
• Maintain accurate and complete case records and documentation
• Process death certificates, permits, insurance assignments, cremation authorizations, military paperwork, and financial records
• Audit files for accuracy, completeness, and regulatory compliance
• Handle confidential and sensitive information with professionalism and discretion
Leadership & Process Improvement
• Create and improve workflows, SOPs, and office procedures
• Support staff training and operational consistency
• Demonstrate ownership, accountability, and strong problem-solving skills
• Assist leadership in improving efficiency and scalable office operations
Qualifications
Required:
• 3+ years of experience in operations coordination, office management, project coordination, logistics, or related fields
• Proven ability to manage multiple priorities in fast-paced environments
• Strong organizational, communication, and time management skills
• High attention to detail and exceptional follow-through
• Professionalism, emotional intelligence, and sound judgment
• Comfortable working in a funeral service environment, including proximity to the deceased
Preferred:
• Experience in funeral services, healthcare, hospitality, legal operations, or regulated industries
• Project management or workflow system experience
• Experience creating SOPs and process documentation
• Leadership or supervisory experience
What Is Offered
• Full-time stable employment opportunity
• Professional and supportive work environment
• Opportunity to contribute to meaningful, service-driven operations
• Hands-on role with operational ownership and impact
• Collaborative team atmosphere with growth potential
If you are a detail-oriented professional who thrives in fast-paced environments and takes pride in delivering compassionate, organized support, we invite you to apply today!
About DPI Staffing
DPI Staffing, a division of The DPI Group, offers temporary, temp-to-hire and direct hire job opportunities with top employers. Benefits of working for DPI Staffing include weekly paychecks, direct deposit, ACA-compliant medical and other health benefit options, and personal time off.
We're hiring in Oregon, Washington, Arizona, Maryland, Delaware, and Pennsylvania, and are ready to help you find your job today.
DPI is an Equal Opportunity/Affirmative Action employer. As a company of The DPI Group, our mission is to identify and create job opportunities for individuals with employment barriers, including disabilities. All qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status and will not be discriminated against.  #STA9999