ZipRecruiter

Log In

1

Downtown Retail Jobs (NOW HIRING)

SCSB

Customer Service Representative

Harlan, IA · On-site

$15.25 - $21/hr

Harlan Downtown Retail Manager FLSA Status: Non-Exempt Prepared By: Harlan Downtown Retail Manager Prepared Date: May 2026 Job Summary: The Drive-Thru Teller is responsible for developing and ...

Britt Medical Search

Radiology Physician

Lewisburg, PA

$285K - $356K/yr

Gorgeous downtown retail district; as well as the campus of Bucknell University and is located near the Susquehanna River. * Endless array of activities for all ages from offering a sportsmen s ...

next page

Showing results 1-20

All JobsDowntown Retail Jobs

Downtown Retail information

See salary details

$10

$15

$18

How much do downtown retail jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for downtown retail in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What is the difference between Downtown Retail vs Downtown Cashier?

AspectDowntown RetailDowntown Cashier
Required CredentialsHigh school diploma or equivalent; retail trainingHigh school diploma or equivalent; cashier training
Work EnvironmentRetail stores, customer service areasCash registers, checkout counters
Employer & Industry UsageRetail stores, shopping centersRetail stores, supermarkets, malls
Common Search & ComparisonCustomer service, sales, retail operationsCash handling, checkout process

Downtown Retail roles encompass a broad range of sales and customer service positions within retail stores, often involving product knowledge and sales strategies. Downtown Cashier positions focus specifically on processing transactions at checkout counters. While both roles require similar credentials and are found in retail environments, Downtown Retail jobs typically involve more customer interaction and sales responsibilities, whereas Downtown Cashier roles concentrate on cash handling and transaction accuracy.

What are some typical challenges faced by employees working in downtown retail stores, and how can they be addressed?

Employees in downtown retail often encounter challenges such as high customer volume, diverse clientele, and managing peak hours, especially during events or holidays. Additionally, they may need to adapt quickly to new products, store layouts, or promotions. Building strong communication skills, staying organized, and collaborating closely with team members can help manage these demands effectively. Many employers also provide training and support to help staff handle busy periods and deliver excellent customer service.

What is a downtown retail job?

A downtown retail job typically involves working in stores or shops located in the central business district of a city. These jobs can include roles such as sales associate, cashier, store manager, or stock clerk. Employees in downtown retail often assist customers, manage inventory, handle transactions, and maintain store displays. The work environment is usually fast-paced due to higher foot traffic and the diverse customer base found in urban centers.

What are the key skills and qualifications needed to thrive as a Downtown Retail Associate, and why are they important?

To thrive as a Downtown Retail Associate, you need strong customer service skills, product knowledge, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is typically required. Exceptional communication, teamwork, and problem-solving skills help associates engage customers and resolve issues efficiently. These skills are crucial for delivering positive shopping experiences, driving sales, and ensuring smooth daily store operations.
More about Downtown Retail jobs
What cities are hiring for Downtown Retail jobs? Cities with the most Downtown Retail job openings:
What states have the most Downtown Retail jobs? States with the most job openings for Downtown Retail jobs include:
What job categories do people searching Downtown Retail jobs look for? The top searched job categories for Downtown Retail jobs are:
Downtown Retail jobs near you
Infographic showing various Downtown Retail job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,808 per year, or $15.8 per hour.

Customer Service Representative

SCSB

Harlan, IA • On-site

$15.25 - $21/hr

Full-time

Posted 17 days ago

Job description

Job Title: Customer Service Representative (CSR)
Department: Retail
Reports To: Harlan Downtown Retail Manager
FLSA Status: Non-Exempt
Prepared By: Harlan Downtown Retail Manager
Prepared Date: May 2026
Job Summary:
The Drive-Thru Teller is responsible for developing and enhancing banking relationships by serving our customers with exceptional care, speed, and accuracy from the drive-thru window. This position focuses on providing excellent customer service through timely and efficient transaction processing, answering questions, and recommending appropriate products and services to meet customer needs, all while maintaining a friendly and professional demeanor.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following; other duties may be assigned:
  • Provide fast, friendly, and efficient service to customers using the drive-thru.
  • Accurately conduct daily teller work including, but not limited to: processing deposits and withdrawals, transferring funds, cashing checks, and verifying endorsements.
  • Balance cash drawer daily with a focus on accuracy and security.
  • Maintain awareness of drive-thru line activity to ensure timely service and identify potential customer concerns.
  • Identify customer needs and recommend appropriate products and services; cross-sell bank offerings effectively.
  • Address and resolve customer inquiries and issues promptly and professionally.
  • Participate in business development efforts to attract and retain customers.
  • Maintain compliance with all bank policies, regulations, and procedures.

Branch & Team Responsibilities:
  • Rotate vault balancing duties and assist with cash ordering.
  • Greet customers in a warm, courteous, and professional manner, both in person and via phone.
  • Foster a positive, team-oriented work environment.
  • Complete all assigned training and development programs within designated timeframes.

Compliance & Regulation:
  • Maintain knowledge of and adhere to regulations such as the Bank Secrecy Act, Anti-Money Laundering, OFAC, and others.
  • Report any compliance issues or violations in accordance with the SCSB Compliance Accountability Program.

Professionalism & Community Engagement:
  • Present a professional image at all times.
  • Actively participate in community initiatives representing the Bank.
  • Stay current on industry trends and regulatory changes, integrating this knowledge into daily operations.
  • Respond to customer questions and concerns with professionalism, empathy, and problem-solving skills.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:
  • High school diploma or GED.
  • Minimum of three months of customer service or banking experience preferred.
  • Strong attention to detail with excellent organizational and communication skills.
  • Comfortable working independently in a fast-paced, customer-facing environment.
  • Ability to use standard computer programs, 10-key, and cash handling systems accurately.
  • Bilingual skills are a plus but not required.

PHYSICAL DEMANDS & WORK ENVIRONMENT
  • Regularly required to sit, reach, use hands, and communicate clearly.
  • Occasionally required to lift up to 50 pounds.
  • Vision requirements include close, distance, and depth perception.
  • Work is performed primarily in the drive-thru area with occasional exposure to outdoor weather conditions and moderate noise levels.

Note: This position does not have supervisory responsibilities.
Disclaimer
This job description is not exhaustive and may be adjusted by management. Employment is at-will and may be terminated by either party at any time, with or without cause.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
EEO
Member FDIC

Apply