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Dover Customer Success Manager Jobs (NOW HIRING)

Intelliculture

Customer Success Manager

Customer Success Manager Location: Remote (Western U.S. or Western Canada preferred) At IntelliCulture, we're revolutionizing Ag-Tech to empower the farmers who keep our world running. Our SaaS-based ...

BlinkOps

Customer Success Manager

$100K - $170K/yr

About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...

Revvo,

Customer Success Manager

San Mateo, CA · On-site

Revvo Careers Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success manager, you'll play a pivotal role in ensuring that our customers are getting ...

Scispot

Customer Success Manager

Customer Success Manager As a Customer Success Manager (CSM), you'll be the voice of our customers, working closely with both new and potential clients to understand their scientific needs. You'll ...

Cypress HCM

Customer Success Manager

DE · Remote

Customer Success Manager Location: Remote (EST | CST) Employees : 50| Team Size: 3-5 Industry: SaaS Reporting To: Director of Customer Success Seeking an experienced Customer Success Manager to join ...

Citian

Customer Success Manager

Washington, DC · On-site

Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...

Cosan Group

Customer Success Manager

Customer Success Manager Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas, Arizona, Tennessee, North Carolina, or Georgia.

DOT Compliance Services

Customer Success Manager

Customer Success Manager Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot's SaaS solutions are based on the world's most ...

SS&C Technologies Holdings

Customer Success Manager

Customer Success Manager SS&C Blue Prism Document Automation is seeking a Customer Success Manager to join our small, collaborative Customer Success team. Do you enjoy partnering with team members to ...

Arcana Analytics

Customer Success Manager

Customer Success Manager Remote Job Title: Customer Success Manager About Us: We are seeking Customer Success Managers to join our team and collaborate closely with our clients, analysts, sales ...

GetChange Corp

Customer Success Manager

San Francisco, CA · On-site

$75K - $90K/yr

Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

Customer Success Manager, State ImplementationsAre you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

Symmetrio

Customer Success Manager

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

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Dover Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do dover customer success manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for dover customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What does a Dover Customer Success Manager do?

A Dover Customer Success Manager is responsible for ensuring that clients successfully adopt and utilize Dover’s recruiting solutions. They serve as the primary point of contact for customers, helping them achieve their hiring goals, resolving issues, and providing guidance on best practices. Their role involves onboarding new clients, offering ongoing support, gathering feedback, and working closely with internal teams to improve the overall customer experience.

What are the key skills and qualifications needed to thrive as a Dover Customer Success Manager?

To thrive as a Dover Customer Success Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is typically required. Exceptional communication, empathy, and proactive organizational skills help you anticipate client needs and foster long-term partnerships. These skills ensure high client satisfaction, drive product adoption, and support customer retention, which are critical for business success.

How does a Dover Customer Success Manager typically collaborate with cross-functional teams to ensure client satisfaction?

A Dover Customer Success Manager often works closely with sales, product, and support teams to address client needs and drive successful adoption of Dover's solutions. This collaboration includes communicating client feedback to product teams for improvements, coordinating with support to resolve issues promptly, and partnering with sales to identify upsell opportunities. Regular meetings and shared project management tools help keep everyone aligned, ensuring that clients receive a seamless and positive experience throughout their journey.

What is the difference between Dover Customer Success Manager vs Dover Account Executive?

AspectDover Customer Success ManagerDover Account Executive
Primary FocusCustomer retention and satisfactionGenerating new business and sales
Work EnvironmentPost-sales support, ongoing client relationshipsProspecting, sales meetings, closing deals
Required CredentialsCustomer service skills, industry knowledgeSales experience, communication skills
Employer UsageBoth roles are common in service and SaaS industriesPrimarily in sales-driven organizations

The Dover Customer Success Manager focuses on maintaining and enhancing relationships with existing clients, ensuring their satisfaction and retention. In contrast, the Dover Account Executive is responsible for acquiring new clients and driving sales growth. Both roles require strong communication skills, but their core objectives differ: one emphasizes customer success, the other sales acquisition.

What are popular job titles related to Dover Customer Success Manager jobs?

For Dover Customer Success Manager jobs, the most frequently searched job titles are:

Customer Success Manager

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Intelliculture
See more jobs at Intellicultureexternal

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Posted 5 days ago

Job description

Customer Success Manager

Location: Remote (Western U.S. or Western Canada preferred)

At IntelliCulture, we're revolutionizing Ag-Tech to empower the farmers who keep our world running. Our SaaS-based farm management software helps growers—from small family farms to global Fortune 500 wine producers—drive sustainability, optimize operations, and make data-driven decisions. Through powerful yet intuitive analytics, we help high-value crop operations identify inefficiencies, improve equipment maintenance, and reduce operational risk.

We're growing fast and are on the lookout for a dependable, agile, and proactive Customer Success Manager to join our mission-driven team. If you're passionate about tech, agriculture, and making a real impact, this is the role for you.

The Role

As a Customer Success Manager at IntelliCulture, you'll be the trusted partner for our customers throughout their journey—from onboarding to ongoing support. You'll lead customer success initiatives, advocate for grower needs, and collaborate across departments to ensure our users are getting the most value out of our platform.

What You'll Do
  • Own the customer journey: Act as the main point of contact for clients during trials, onboarding, and continued success
  • Drive product adoption: Conduct regular success calls with key accounts, share usage insights, and provide tailored support to maximize platform value
  • Customer support: Handle customer inquiries, troubleshoot issues, and coordinate with support and technical teams when needed
  • Collaborate cross-functionally: Partner with Sales to support renewals and upsell opportunities, and with Engineering to ensure smooth technical configuration and issue resolution
  • Champion customer outcomes: Champion customer success by gathering feedback and tracking engagement to help improve the experience, guide product updates to make sure we're always delivering value and building our product with the customer at the core
What We're Looking For
  • Experience: 2+ years in customer success or account management within a SaaS company, with a strong customer-facing track record
  • Technical Aptitude: Comfortable with (or open to learning) basic concepts around IoT devices, cloud services, APIs, and Geotab integrations
  • Industry Knowledge: Experience in agriculture or ag-tech is a major plus
  • Communication Skills: Excellent interpersonal, written, and verbal communication abilities
  • Detail-Oriented: Strong organizational skills and a keen eye for detail
  • Adaptability: Thrives in a fast-paced, evolving environment and embraces ambiguity with a positive, solutions-focused mindset
  • Tools Proficiency: Familiarity with Pipedrive or other CRMs, Google Workspace, and Microsoft Office

Additional Expectations

  • Willingness and ability to travel within North America for site visits and client engagements
  • Residency in Western U.S. or Western Canada is considered an asset

Join Us

If you're passionate about agriculture, technology, and building lasting relationships with customers, we'd love to hear from you. At IntelliCulture, your work will directly impact the success of farms across North America and beyond. Let's grow the future of farming—together.

Apply