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Dover Customer Success Manager Jobs (NOW HIRING)

Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...

WI · On-site

The Customer Success Manager will be responsible for listening to customers' challenges, analyzing data, and providing strategic solutions and excellent customer service on a daily basis. As a ...

Customer Success Manager

Boston, MA · On-site

$85K - $95K/yr

Customer Success Manager We're looking for a Customer Success Manager who will own the entire post-onboarding customer lifecycle, building strong relationships to drive adoption, retention, and ...

Customer Success Manager (Hybrid - Tampa, FL | WFH - Select States) Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas ...

Customer Success Manager We are seeking an experienced and dynamic individual to join our team as a Customer Success Manager. An ideal candidate will have 3+ years of experience in customer success ...

Customer Success Manager** to lead and nurture our enterprise-level client relationships. This individual will be responsible for the end-to-end customer journey post-sales: from successful ...

About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...

Customer Success Manager The Customer Success Manager works to ensure the success of our portfolio of clients. CSM will accomplish this by intimately knowing Aux Mode's clients and services and ...

The Customer Success Manager will perform and be proficient at all phases of the Customer Onboarding process from Pre-launch through post launch follow up and optimization. In performing these tasks ...

Customer Success Manager New Skills Account Management Communication Skills Consultative Selling Customer Relationship Management Customer Retention Strategies Data Analysis Education Technology ...

Customer Success Manager SS&C Blue Prism Document Automation is seeking a Customer Success Manager to join our small, collaborative Customer Success team. Do you enjoy partnering with team members to ...

Customer Success Manager Themis is a collaborative governance, risk, and compliance platform helping banks, credit unions, and fintechs streamline oversight, strengthen compliance programs, and move ...

Customer Success Manager

Oakland, CA · On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

Customer Success Manager A Customer Success Manager (CSM) is a professional who is responsible for developing a positive customer experience and fostering healthy working relationships. They function ...

Showing results 21-40

Dover Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do dover customer success manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for dover customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What does a Dover Customer Success Manager do?

A Dover Customer Success Manager is responsible for ensuring that clients successfully adopt and utilize Dover’s recruiting solutions. They serve as the primary point of contact for customers, helping them achieve their hiring goals, resolving issues, and providing guidance on best practices. Their role involves onboarding new clients, offering ongoing support, gathering feedback, and working closely with internal teams to improve the overall customer experience.

What are the key skills and qualifications needed to thrive as a Dover Customer Success Manager?

To thrive as a Dover Customer Success Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is typically required. Exceptional communication, empathy, and proactive organizational skills help you anticipate client needs and foster long-term partnerships. These skills ensure high client satisfaction, drive product adoption, and support customer retention, which are critical for business success.

How does a Dover Customer Success Manager typically collaborate with cross-functional teams to ensure client satisfaction?

A Dover Customer Success Manager often works closely with sales, product, and support teams to address client needs and drive successful adoption of Dover's solutions. This collaboration includes communicating client feedback to product teams for improvements, coordinating with support to resolve issues promptly, and partnering with sales to identify upsell opportunities. Regular meetings and shared project management tools help keep everyone aligned, ensuring that clients receive a seamless and positive experience throughout their journey.

What is the difference between Dover Customer Success Manager vs Dover Account Executive?

AspectDover Customer Success ManagerDover Account Executive
Primary FocusCustomer retention and satisfactionGenerating new business and sales
Work EnvironmentPost-sales support, ongoing client relationshipsProspecting, sales meetings, closing deals
Required CredentialsCustomer service skills, industry knowledgeSales experience, communication skills
Employer UsageBoth roles are common in service and SaaS industriesPrimarily in sales-driven organizations

The Dover Customer Success Manager focuses on maintaining and enhancing relationships with existing clients, ensuring their satisfaction and retention. In contrast, the Dover Account Executive is responsible for acquiring new clients and driving sales growth. Both roles require strong communication skills, but their core objectives differ: one emphasizes customer success, the other sales acquisition.

What are popular job titles related to Dover Customer Success Manager jobs?

For Dover Customer Success Manager jobs, the most frequently searched job titles are:

Customer Success Manager

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Re-posted 19 days ago


Job description

Customer Success Manager

Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility journey. Oma's mission is to make fertility care accessible through affordable/transparent pricing and its innovative technology.

Oma Fertility is seeking a Customer Success Manager to support a team of Care Advocates. This role will help drive customer acquisition and retention, with the goal of maintaining high levels of customer satisfaction throughout their fertility journey.

Key responsibilities include working directly with company leaders, sales, finance, marketing, product, clinical team members and practice managers to understand the customer journey through key metrics. As the Customer Success Manager, you will be involved directly in the creation, implementation, use, and iteration of the processes to support the customers and the mission of Oma Fertility. Identify gaps in processes that impact the success of our customers and collaborate with the teams needed to resolve those issues.

Required qualifications include a bachelor's degree, 2+ years of professional experience in a customer success, account management, project management, or other relevant experiences, ideally in a high-growth, start-up environment, and enthusiasm for Oma Fertility's mission.

Preferred qualifications include experience with eIVF and Salesforce, excellent computer knowledge, including proficiency in Word and Excel, detail-oriented with strong analytical, writing, and communication skills, comfortable working in a startup environment and wear multiple hats, experience with developing best practices, creating scalable systems, and automating routine processes, ability to adopt a continuous improvement mindset and actively contribute to the processes and procedures of the Customer Success team, organized, diligent, and self-motivated, and a proven ability to inspire, coach, and motivate a team and customers.

Passion for empathic healthcare and customer advocacy, fertility experience is a plus.