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How much do doubletree hilton jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for doubletree hilton in the United States is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $20.91 per hour, depending on experience, location, and employer.

What is a DoubleTree Hilton employee?

A Doubletree Hilton employee is someone who works at a Doubletree by Hilton hotel, which is part of the Hilton Worldwide hospitality chain. Employees can hold a variety of roles, including front desk staff, housekeeping, food and beverage service, management, and maintenance. They are responsible for providing excellent customer service, ensuring guest satisfaction, and maintaining the high standards associated with the Doubletree brand. Employees also embody the company’s values, such as hospitality, integrity, and teamwork. Working at a Doubletree Hilton can offer opportunities for career growth within the broader Hilton organization.

What are the key skills and qualifications needed to thrive as a DoubleTree by Hilton hotel front desk agent, and why are they important?

To thrive as a DoubleTree by Hilton Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hotel property management systems (like Hilton's OnQ), POS terminals, and reservation software is typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this guest-facing role. These competencies ensure a positive guest experience, efficient operations, and uphold the hotel's reputation for hospitality.

What are some common challenges faced by staff members at DoubleTree by Hilton hotels, and how are they typically addressed?

Team members at DoubleTree by Hilton often work in a fast-paced, guest-focused environment where balancing high service standards with efficiency can be challenging, especially during peak occupancy periods or large events. Staff are trained to communicate effectively and collaborate across departments—such as front desk, housekeeping, and food & beverage—to ensure smooth guest experiences. Regular team meetings, clear protocols, and ongoing training help employees manage these challenges and foster a supportive work environment. This collaborative approach not only enhances guest satisfaction but also supports individual professional development.

What is the difference between Doubletree Hilton vs Marriott Hotel Front Desk Agent?

AspectDoubletree HiltonMarriott Hotel Front Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentLuxury hotel setting, guest interaction, hospitality servicesLuxury hotel setting, guest interaction, hospitality services
Employer & IndustryPart of Hilton Worldwide, hospitality industryPart of Marriott International, hospitality industry

Both Doubletree Hilton and Marriott Hotel Front Desk Agents typically require similar credentials, such as a high school diploma and customer service experience. They work in luxury hotel environments, handling guest check-ins, reservations, and inquiries. While they are employed by different hotel chains—Hilton and Marriott—they perform comparable roles within the hospitality industry, focusing on guest satisfaction and operational support.

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Doubletree Hilton jobs near you
Infographic showing various Doubletree Hilton job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $39,969 per year, or $19.2 per hour.

Hotel Group Sales Manager

DoubleTree by Hilton Portland

Portland, OR • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Drive group room nights, meeting sales, event sales, convention sales, and revenue generation.

  • Proactively generate business through prospecting, responding to leads, and industry partnerships.

  • Build and maintain relationships with clients through sales activities and ensure seamless event execution.

Job description

Hotel Group Sales Manager

DoubleTree by Hilton Portland

Compensation: Base salary range of $75,000-$85,000, with performance-based bonus opportunities that can increase total annual compensation to $97,500-$110,500

Full-Time | On-Site | Portland, Oregon

DoubleTree by Hilton Portland is seeking an experienced Hotel Group Sales Manager to drive group room nights, meeting sales, event sales, convention sales, and revenue generation. This role focuses on proactive hotel sales, hospitality sales, business development, prospecting, account management, contract negotiation, and client relationship management for one of Portland's premier convention and event hotels. Candidates with experience in group sales, corporate sales, association sales, government sales, SMERF sales, conference sales, and convention hotel sales are encouraged to apply.

Position Overview

  • Hotel Group Sales
  • Hospitality Sales
  • Meeting & Event Sales
  • Convention Sales
  • Corporate Group Sales
  • Association Sales
  • Government Sales
  • SMERF Market Sales
  • Group Room Nights
  • Business Development
  • Lead Generation
  • Account Management
  • Contract Negotiation
  • Revenue Management
  • Delphi
  • Cvent
  • Hilton Systems
  • CRM Management

DO YOU LOVE PORTLAND?

So do we.

Portland isn't just where we work; it's the backdrop to a story we sell. From vibrant neighborhoods and creative energy to a deep sense of community, this city shapes every experience our guests have.

We're looking for a Hotel Group Sales Manager at DoubleTree by Hilton Portland who thrives in a fast-paced, ever-evolving environment and has a genuine love for Portland, Oregon. In this role, you'll build meaningful relationships, drive revenue through strategic sales initiatives, and represent a hotel experience that reflects the city's unique character. If you're energized by collaboration, inspired by place, and motivated by results, you'll feel right at home here.

Why Join DoubleTree by Hilton Portland?

  • Hilton-branded convention hotel
  • Strong group, meeting, and event business base
  • Established sales team and leadership support
  • Professional development through MPI, SGMP, PCMA, and HSMAI
  • Competitive salary and bonus structure
  • Travel Portland partnership opportunities
  • Career advancement opportunities with Westmont Hospitality Group

Benefits:

In addition to joining an energized and supportive team, you'll enjoy a competitive benefits package that includes:

  • Comprehensive medical, dental, and vision coverage
  • 401(k) with company match
  • Free on-site parking and a subsidized TriMet Universal Pass
  • Complimentary daily lunch
  • Paid time off
  • Monthly cell phone stipend
  • Performance-based bonus potential up to 30% of annual salary

Career Growth:

At Westmont, we're committed to helping our team thrive. You'll receive support to join professional organizations such as MPI, SGMP, PCMA, and HSMAI, pursue industry certifications and professional designations, and continue growing your career. The role also offers opportunities to travel to industry conferences and participate in sales missions in partnership with Travel Portland, expanding both your network and your impact.

What You'll Do: Drive Sales & Revenue

  • Grow top-line revenue by following the sales strategy established by the Director of Sales & Marketing and identifying opportunities that maximize hotel profitability.
  • Achieve individual revenue goals, room night targets, market share growth, and quarterly sales objectives.
  • Own your revenue goals, managing client budgets thoughtfully to meet their needs while maximizing hotel revenue.
  • Stay plugged into the market: know the competitors, understand demand trends, and adapt your approach accordingly.
  • Focus heavily on proactive selling by targeting high-potential accounts, markets, and segments.
  • Identify, qualify, solicit, and close new business opportunities aligned with hotel objectives.
  • Prospect and develop business from corporate, association, government, SMERF, sports, tour & travel, reunion, social, and conference markets.
  • Proactively generate business through direct prospecting, Cvent leads, referrals, appointments, networking, sales missions, and industry partnerships.
  • Respond to incoming leads within your market segment within four hours.
  • Accurately forecast room nights, group revenue, catering opportunities, and market performance.
  • Prepare sales contracts and understand departmental budgets to help achieve or exceed financial goals.
  • Represent DoubleTree by Hilton Portland and Hilton brand standards in all client interactions.

Build Relationships & Guest Satisfaction

  • Create strong, long-term relationships with new and existing clients through sales calls, site visits, entertainment, familiarization tours (FAMs), networking events, and follow-up activities.
  • Be a visible, trusted partner throughout the event lifecycle, from pre-event planning to post-event follow-up.
  • Collaborate closely with Convention Services to ensure seamless turnover and flawless event execution.
  • Step in to solve problems, offer alternatives, and ensure client expectations are met or exceeded.
  • Gather guest feedback, address concerns professionally, and continuously improve the customer experience.

Stay Organized & Execute Well

  • Use Delphi and other CRM systems to track client activity and maintain accurate records.
  • Follow all hotel standards, policies, and procedures.
  • Effectively manage multiple priorities with urgency and focus.
  • Leverage sales tools, systems, reporting, and support teams effectively.
  • Follow through on leads, requests, opportunities, and issues until they are fully resolved.

Keep Learning & Growing

  • Take ownership of your professional development and pursue continuous improvement.
  • Seek feedback, learn from industry peers, and build on your strengths.
  • Maintain a strong working knowledge of hotel sales, hospitality trends, revenue management practices, and industry technology platforms.

Required Qualifications

  • 3+ years of hotel sales, hospitality sales, group sales, or convention hotel sales experience.
  • Demonstrated success driving group room nights, meeting business, convention business, and event revenue.
  • Hands-on experience with Delphi or comparable hotel sales software.
  • PMS experience (PEP or similar hotel property management systems).
  • Confident negotiator with strong closing and persuasion skills.
  • Proven business development and proactive prospecting experience.
  • Strong relationship-building and customer development skills.
  • Ability to manage guest room blocks and meeting space inventory.
  • Knowledge of contracts, legal considerations, AV products, event services, and meeting planning.
  • Solid financial acumen, including understanding P&L statements and revenue management principles.
  • Excellent communication, presentation, organization, and problem-solving skills.
  • Proficiency with Microsoft Office, Delphi, Cvent, and CRM systems.

Preferred Experience

  • Hotel sales
  • Hospitality sales
  • Group sales and meeting sales
  • Event sales and convention sales
  • Corporate group business
  • Association business
  • Government and SMERF markets
  • Sports, tour & travel, and social markets
  • Delphi
  • Cvent
  • Hilton systems
  • Group room block management
  • Revenue management
  • Contract negotiations
  • Business development
  • Lead generation
  • Account management
  • CRM management
  • Salesforce, HubSpot, or comparable CRM platforms
  • Experience selling meetings, conferences, conventions, and group room blocks
  • Experience developing new accounts through proactive prospecting
  • Experience working with Cvent and other lead-generation platforms
  • Knowledge of the Portland meetings and events market
  • Experience managing annual sales goals and revenue targets
  • Familiarity with Hilton brand systems and sales processes