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Door Usher Jobs (NOW HIRING)

ASM Global

Event Staff

Huntington, WV · On-site

$14.50 - $19.50/hr

USHER/TICKET TAKER Ticket Takers - Entry Doors • Listen attentively to Guests' questions ... your door. Ushers - Seating Areas • Listen attentively to Guests' questions, concerns or ...

ASM Global

Experience Ambassador

Hampton, VA · On-site

$13/hr

Serve as an usher and ticket taker for special events. Interact with clients, facility staff, in ... Serve as main point of contact for his/her location during event and door opening process. Always ...

ASM Global

Experience Ambassador

Hampton, VA · On-site

$13/hr

Serve as an usher and ticket taker for special events. Interact with clients, facility staff, in ... door opening process. • Always maintain professional demeanor and attire. • Work in Guest ...

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How much do door usher jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for door usher in the United States is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Door Usher vs Security Guard?

AspectDoor UsherSecurity Guard
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; security certification often preferred
Work EnvironmentEvent venues, theaters, clubs, hotelsBuildings, malls, events, private properties
Employer & IndustryEntertainment, hospitality, event managementSecurity firms, private companies, public agencies
Common Search/ComparisonYesYes

While both Door Ushers and Security Guards work to ensure safety and manage access, Door Ushers primarily focus on guest assistance, ticket checking, and crowd control at events or venues. Security Guards have broader responsibilities, including surveillance, patrolling, and responding to security incidents. The roles often overlap in customer interaction, but the main difference lies in their scope of duties and work environments.

What are the most common challenges faced by a door usher in a busy venue, and how can they be effectively managed?

Door Ushers in busy venues often face challenges such as managing large crowds, ensuring smooth guest flow, and addressing guest inquiries or concerns promptly. To effectively manage these situations, Door Ushers need to maintain strong communication skills, stay calm under pressure, and be attentive to safety protocols. Working closely with security and event staff also helps in resolving issues quickly and maintaining a welcoming environment for all guests.

What are the key skills and qualifications needed to thrive as a door usher?

To thrive as a Door Usher, you need strong customer service skills, basic security awareness, and often a high school diploma or equivalent. Familiarity with ticket scanning devices, communication radios, and event management systems is typically required. Exceptional interpersonal skills, attentiveness, and the ability to remain calm under pressure make someone stand out in this position. These skills and qualities are crucial for ensuring smooth guest experiences, maintaining order, and supporting the overall success of events or venues.

What are the requirements to be a door usher?

To be a door usher, candidates typically need good communication skills, a friendly demeanor, and the ability to handle crowd control. Some positions may require a high school diploma or equivalent, and physical stamina to stand for extended periods. Prior customer service experience can be beneficial but is not always mandatory.

What does a door usher do?

Door Ushers, also known as ushers or lobby attendants, are responsible for greeting guests, checking tickets, and guiding people to their seats at events such as theaters, cinemas, or concerts. They help maintain order in the venue, provide information, and ensure guests follow the venue's rules. Ushers are also trained to assist during emergencies, helping with orderly evacuations if needed. Their friendly presence ensures a smooth and welcoming experience for all attendees.
What job categories do people searching Door Usher jobs look for? The top searched job categories for Door Usher jobs are:
Door Usher jobs near you
Infographic showing various Door Usher job openings in the United States as of August 2026, with employment types broken down into 27% Full Time, 70% Part Time, and 3% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $33,819 per year, or $16.3 per hour.

Title Guest Services Representative | Part-Time | Mullet Arena

Oak View Group

Tempe, AZ • On-site

$17/hr

Part-time

Retirement

Re-posted 29 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

22nd of 36 rated event venues

Job description

Guest Services Representative | Part-Time | Mullet Arena
Location US-AZ-Tempe
Job Post Information* : Posted Date 2 months ago(6/10/2026 9:14 AM)
Job ID 2026-32423
Category Guest Services
Type Regular Part-Time
Location : Location US-AZ-Tempe
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 85287
Location : Address 411 S Packard Drive
Job Post Information* : Post End Date 9/11/2026
Overview

A Guest Services Representative is an on-call, per-event employee who will act as the primary provider of direct service to guests as they are entertained at the Mullett Arena. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Services Representatives may support Guest Services roles in the following areas: usher, ticket taker, and/or door guards.

This role will pay an hourly wage of $17.00. 

Benefits for part-time roles: 401(k) savings plan, 401(k) matching.

This position will remain open until September 11, 2026.

Responsibilities
  • Provide exceptional customer service and assistance to all guests
  • Greet and scan tickets as guests enter the building
  • Greet and usher guests to their seats
  • Provide directional assistance to guests throughout facility
  • Control and monitor all access to all restricted areas for events
  • Provide a safe and secure environment for Mullett Arena
  • Report actual/suspected violations of Mullett Arena policies, procedures, rules, or regulations to your supervisor.
  • Complete an incident report on a timely basis, as required
  • Ensure emergency exits are clear at all times, and assist guests with any needs exit safely
  • Act as a member of the emergency evacuation team by directing guests to emergency exits
  • Move around to various positions/locations as event needs
  • Hand out materials to guests as needed for events
  • Follow all event procedures and safety standards
  • Provide excellent customer service assistance to all clients
  • Employee must frequently communicate in-person and via in-house radios with supervisors to exchange information.
  • All other duties assigned by Event Manager, Event Coordinator, and or Supervisor
Qualifications
  • High school diploma or equivalent preferred
  • Must have demonstrated ability to function in a fast-paced, high-pressure environment
  • Customer service experience and exceptional customer service and communication skills.
  • Comfortable working with the public with an outgoing and friendly personality
  • Ability to communicate clearly and concisely.
  • Ability to work both independently and as part of team, remaining flexible in your role
  • Ability to work a flexible schedule, including long hours, nights, weekends, and holidays.
  • Ability to work a minimum of 2 events per month at the Mullett Arena.
  • Ability to stand in one location for extended periods of time.
  • Ability to occasionally be required to lift and/or move heavy objects. 
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