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Donor Management Jobs (NOW HIRING)

Our Lady's Inn

Donor Stewardship Associate

Brentwood, MO · On-site

$20 - $21/hr

This role maintains the donor database, ensures accurate and consistent donation processing practices, provides formal donor acknowledgments, and manages the Missouri Maternity Home Tax Credit ...

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How much do donor management jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for donor management in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $17.31 per hour, depending on experience, location, and employer.

What is donor management?

Donor management refers to the strategies and processes organizations use to identify, cultivate, track, and maintain relationships with donors. This involves organizing donor data, communicating effectively, acknowledging contributions, and ensuring donor engagement and retention. Successful donor management helps nonprofits build lasting relationships with supporters, increase donations, and achieve their fundraising goals.

What are the key skills and qualifications needed to thrive in Donor Management, and why are they important?

To thrive in Donor Management, you need a solid background in fundraising, relationship-building, and data analysis, often supported by a degree in nonprofit management or a related field. Familiarity with donor management systems (like Salesforce or Raiser’s Edge) and CRM tools is crucial for tracking and stewarding donor relationships. Outstanding communication, attention to detail, and strategic thinking are soft skills that set top performers apart. These abilities ensure effective cultivation and retention of donors, driving sustained support and growth for nonprofit organizations.

What is the difference between Donor Management vs Fundraising Coordinator?

AspectDonor ManagementFundraising Coordinator
Primary FocusManaging donor relationships and databasePlanning and executing fundraising events and campaigns
Required SkillsDatabase management, communication, relationship buildingEvent planning, marketing, outreach
Work EnvironmentNonprofit organizations, development departmentsNonprofits, charities, fundraising teams
Common CertificationsFundraising certifications, CRM trainingEvent planning, nonprofit management

While both roles support nonprofit fundraising efforts, Donor Management primarily focuses on maintaining and nurturing relationships with existing donors through database management and communication. Fundraising Coordinators concentrate on organizing campaigns and events to attract new donors and raise funds. Both roles are essential for successful nonprofit development but differ in their core responsibilities and daily activities.

What are some common challenges faced in donor management roles, and how can they be addressed?

Professionals in donor management often face challenges such as maintaining long-term donor relationships, accurately tracking donations, and ensuring effective communication with diverse donor groups. Building trust and rapport is key, which requires personalized outreach and consistent follow-up. Utilizing donor management software and collaborating closely with fundraising, marketing, and program teams can help overcome these challenges by streamlining processes and enhancing the donor experience.
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Donor Stewardship Associate

Donor Stewardship Associate

Our Lady's Inn

Brentwood, MO • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 16 days ago

Job description

Job Type
Full-time, Part-time
Description
General Summary:
The Donor Stewardship Associate oversees donation processing, donor records, and reporting for all development activities. This role maintains the donor database, ensures accurate and consistent donation processing practices, provides formal donor acknowledgments, and manages the Missouri Maternity Home Tax Credit Program. The position also supports the Development Department through fundraising events, donor services, and special projects. Because the role involves significant donor interaction and customer service, hours may increase to as many as 40 per week during peak periods.
Essential Responsibilities (up to but limited to):
  • Record all donations and private grant receipts in the donor database; ensure data in the donor database is accurate and complete.
  • Acknowledge donations with a formal receipt letter.
  • Reconcile income between the donor database and the general ledger monthly in collaboration with the Accounting and Payroll Specialist.
  • Provide weekly standard reporting on donation activity to the CEO.
  • Manage the MHTC application process, as well as being the point of contact for Agency donors and the state.
  • Perform MHTC reconciliations as required
  • Assist in the preparation of annual MHTC reporting.
  • Send out annual tax receipts to donors.
  • Assist with marketing and fundraising donor communications by pulling parameter-specified mail lists from the donor database.
  • Generate and format mail-merged documents, including letters, labels, and envelopes, for customized mailings related to donor relations.
  • Manage and oversee cash, check, and credit card processing at fundraising events, including pre-event testing for credit card processing; assist with event-related cash reconciliation and bank deposits.
  • Record monetary aspects of fundraising events in the donor database and send appropriate donation receipt letters; perform a reconciliation of each fundraising event to ensure all donations are properly entered in the donor database and that it reconciles with QuickBooks. Summarize and communicate event income.
  • Retain organized filing of donations in alignment with the Agency's record retention policy.
  • Generate quarterly and annual reports on in-kind donations and volunteer hours. Assist with reviews and reconciliations to ensure accurate general ledger journal entries.
  • Generate a year-end report on volunteer hours for use in the annual statistics.
  • Perform appropriate maintenance of the donor database; serve as a donor database "Super User" and resource to other staff.
  • Perform additional responsibilities as assigned, including special projects, ad hoc analysis, support during financial statement audit, and accreditation reviews.

Requirements
Education: Bachelor's degree preferred; or Associate's degree with experience in donor database management, accounting, or bookkeeping.
Experience: Must have a high-level skill set with a minimum of five years' experience using Donor Perfect or other donor management software. Experience with QuickBooks for non-profits is a plus.
Skills and Abilities: Strong computer skills including use of Excel and Microsoft Suite. Must be organized, detail-oriented, possess the ability to multi-task and to work both independently and collaboratively. Must have the ability to provide excellent customer service to donors.
Other: Ability to climb and descend stairs; ability to lift and carry up to 25 pounds.
Benefits: 70% employer paid medical, 100% employer paid dental, vision and $15,000 life insurance, PTO

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