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Domino Customer Service Representative Jobs in Springfield, IL

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Domino Customer Service Representative information

See Springfield, IL salary details

$9

$18

$26

How much do domino customer service representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for domino customer service representative in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is the difference between Domino Customer Service Representative vs Domino Sales Associate?

AspectDomino Customer Service RepresentativeDomino Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCall centers, retail locations, or online supportRetail stores, direct customer interactions, or showroom settings
Employer & Industry UsageUsed across retail, food service, and logistics sectorsPrimarily in retail and food service industries

The Domino Customer Service Representative focuses on assisting customers with inquiries, resolving issues, and providing support. In contrast, the Domino Sales Associate emphasizes promoting products, upselling, and closing sales. Both roles require strong communication skills and customer interaction but differ mainly in their primary objectives—support versus sales.

What are popular job titles related to Domino Customer Service Representative jobs in Springfield, IL?

For Domino Customer Service Representative jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Domino Customer Service Representative jobs in Springfield, IL look for?

The top searched job categories for Domino Customer Service Representative jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Domino Customer Service Representative jobs?

Cities near Springfield, IL with the most Domino Customer Service Representative job openings:

Customer Service Rep (09191) - West Iles Ave.

Domino's Pizza LLC

Springfield, IL • On-site

$15.75 - $21.50/hr

Other

Posted 17 days ago


Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,938 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies


Job description

Store Customer Service Rep

Join our team at Domino's Pizza in Springfield, United States! We're looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. location. As a key member of our team, you'll be the face of our brand, ensuring customer satisfaction through various responsibilities.

  • Answer phone calls and take customer orders accurately and efficiently
  • Prepare and make pizzas according to company standards and customer specifications
  • Handle cash transactions and maintain accurate records
  • Provide outstanding customer service, addressing inquiries and resolving issues promptly
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various tasks as needed, including cleaning and restocking supplies
  • Lift and move items weighing up to 25 lbs. as required
Qualifications
  • Excellent communication skills with a friendly and professional demeanor
  • Strong ability to follow directions and adhere to company policies
  • Flexibility to work various shifts, including weekends and holidays
  • Basic math skills for handling cash transactions
  • Ability to multitask and work efficiently in a fast-paced environment
  • Team player with a positive attitude and easy smile
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Customer-focused mindset with a commitment to providing great service
  • Ability to remain calm and professional under pressure
  • Basic computer skills for operating ordering systems (training provided)
  • Food handling experience is a plus, but not required
  • Must be able to pass a pre-employment drug test and criminal background check

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.


What Domino's employees say

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About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US