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About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we're keeping people around the world safe and secure. Program Overview Peraton provides USSOCOM, its Component Commands, Theater Special Operations Commands (TSOCs), deployed forces, CIO/J6, and end-users with high-quality IT platform and network services over an eight-year period. About The Role Peraton requires a PC Technicianto support the Special Operations Command Information Technology Enterprise Contract (SITEC) - 3.This position islocatedat Davis-Monthan AFB, AZ. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end-user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, andultimately theend-user whooperatearound the globe 24x7x365. Roles and Responsibilities:
* Troubleshooting and proactively resolving technical issues.
* Responding to requests for technical support.
* Providing recommendations for technical support.
* Providing technical problem solving for customer support of database.
* Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers.
* Installing and configuring application and operating system software and upgrades.
* Troubleshooting and repairing hardware and network connectivity issues.
* Removing old equipment and performing data migration to new machines.
* Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades.
* Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.
* Analyzing and making recommendations for hardware and software standardization.
Qualifications Required Qualifications:
* Min4 years with HS Diploma; 2 years with AS/AA; or 0 years with BS/BA. * Active DoD TS/SCI clearance.
* DoD 8570 IAT II Certification. * Have a demonstrated ability to communicate exceptionally well both orally and in writing, as well as have a positive customer service attitude.Highly Desired Qualifications: * Must be DoW 8140 compliant under the Work Role Code 411 - Technical Support Specialist - Basic level or higher by 1 Oct 26.
* At least 1 year of previous experience working as a PC Tech or Help Desk.
Details Target Salary Range: $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits. Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. EEO:Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.