Documentation Analyst Salary Jobs (NOW HIRING)

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AI-ready connectivity, join us today.
The Role
The Document Control Analyst - Pub Sec supports Public Sector program governance by maintaining audit-ready control of contractual deliverable documentation, coordinating approved revisions through formal review boards, and ensuring accurate, timely customer submissions in accordance with contract and program schedule requirements.
The Main Responsibilities

• Maintain the master library of all contractually required program deliverable documentation to support audit readiness and program governance.
• Manage the formal review process for controlled documentation changes from internal review through customer approval.
  • Engineering Review Board (ERB) internal review of all proposed changes
  • Configuration Control Board (CCB) formally present and obtain customer approval for all changes
  • Prepare and deliver all approved program documentation to the customer(s) as required by contract
• Implement and manage processes pertaining to document control as necessary to ensure deliverables are accurate and on schedule
• Assign tracking numbers to all program documentation and track revisions
• Log and track documents through review and delivery stages to provide recurring status visibility to program management and the customer.
• Participate in program planning and customer meetings when document control status, risks, or decisions are required.
• Serve as the central interface with internal groups, Lumen entities, customers, and vendors on matters related to controlled program documentation.

What We Look For in a Candidate

• Proficiency in Microsoft Office, especially Excel and Word
• Strong written and verbal communication skills
• Strong attention to detail
• Collaborative team approach, with a willingness to support others and prioritize broader team and organizational goals
• Ability to manage multiple tasks and shift priorities smoothly
• Strong organizational skills

Required Qualifications:

• High School Education or GED

Preferred Qualifications:

• Previous document control experience supporting government contracts
• Configuration Management certification
• Experience coordinating Engineering Review Board and Configuration Control Board documentation workflows

Security Requirements:

• US Citizenship required
• Active TS/SCI preferred
• Must maintain eligibility requirements for access to classified information (applicants selected will be subject to a government security re-investigation)

Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$81,206 - $108,273 in these states: VA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:Benefits
Bonus Structure
#LI-Onsite
What to Expect Next
Requisition #: 343176
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI-focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
https://jobs.lumen.com/global/en/life-at-lumen
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
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To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.