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Document Imaging Associate information

What does a document imaging associate do?

A Document Imaging Associate is responsible for converting physical documents into digital formats using scanners and specialized software. They ensure documents are accurately scanned, indexed, and stored in electronic databases for easy retrieval and security. Their duties often include verifying image quality, organizing files, and maintaining confidentiality of sensitive information. This role is crucial in helping organizations transition to paperless systems and improve document accessibility.

What is the difference between Document Imaging Associate vs Data Entry Clerk?

AspectDocument Imaging AssociateData Entry Clerk
Required CredentialsHigh school diploma; familiarity with imaging softwareHigh school diploma; basic computer skills
Work EnvironmentOffice setting, handling physical and digital documentsOffice environment, inputting data into systems
Employer & Industry UsageHealthcare, legal, government, financeVarious industries including healthcare, retail, finance
Common Search & Comparison IntentUnderstanding roles involving document digitizationLooking for data input or clerical roles

The Document Imaging Associate primarily focuses on digitizing physical documents and managing imaging systems, often working with specialized software. In contrast, a Data Entry Clerk mainly inputs data into computer systems, emphasizing accuracy and speed. While both roles require attention to detail and office skills, the Document Imaging Associate is more involved with document management systems, whereas the Data Entry Clerk handles data processing tasks.

What are the most common challenges faced by document imaging associates, and how can they be managed effectively?

Document Imaging Associates often encounter challenges such as handling large volumes of documents, ensuring high accuracy during scanning, and maintaining data confidentiality. Managing these challenges requires strong attention to detail, familiarity with imaging software, and adherence to established quality control procedures. Regular communication with team members and supervisors can also help quickly resolve issues and optimize workflow, ensuring documents are processed efficiently and securely.

What are the key skills and qualifications needed to thrive as a document imaging associate?

To thrive as a Document Imaging Associate, you need strong attention to detail, organizational skills, and often a high school diploma or equivalent. Familiarity with document management systems, scanners, and imaging software is typically required. Reliability, time management, and the ability to handle confidential information with discretion are standout soft skills. These skills ensure accurate document processing, efficient workflow, and the secure handling of sensitive information.
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Document Imaging Associate jobs near you

Technical Support Associate

Global Payments

Alliance, NE

Full-time

Posted yesterday

New

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Technical Support Associate to join our amazing tech support team. This role is responsible for providing technical support to the end-user community and associated enterprise applications, network connectivity, desktop infrastructure (both physical and virtual), operating systems, software, hardware, and peripherals. Resolves issues through multiple communication channels for support requests from end users to record and resolve reported incidents, service requests, and access requests within agreed service levels. Investigates and responds to all support requests by following documented process and procedure with the goal of restoring or fulfilling IT services for end users. Be a part of our company and help shape the future of global commerce.

What you'll own

  • Manages incoming request queues for service via ITSM system. Responsible for timely resolution of issues and prioritization of work based on severity

  • Assists with maintaining the functionality and efficiency of computer and user objects in Active Directory. Unlocks team member accounts

  • Prepares desktops and laptops by imaging devices in preparation for deployment and tests them for proper operation. Ensures physical and Virtual Desktop Infrastructure (VDI) devices interconnect seamlessly with application servers, print servers, etc. Sets-up and configures appropriate hardware and software for new team members

  • Responds to technical issues including (but not limited to); desktop/laptop hardware,peripheral equipment, Operating Systems and/or installed software and follows through to appropriate resolution. Begins to service issues related to mobile devices. Delivers replacement equipment.

  • Update Asset Management systems with computer hardware and user details, as appropriate. To assist in procurement, technicians should also be able to effectively identify hardware part numbers and search/compare pricing options

  • All other duties as assigned

What you'll bring

  • High School Diploma or Equivalent

  • Experience providing technical support to end users on various devices, operating systems and peripherals preferred

Bonus if you have

  • Experience in an Enterprise IT group preferred

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.

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