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Doctor Office Assistant Jobs in Indiana (NOW HIRING)

Optometric Tech Supervisor

Jeffersonville, IN

$15.50 - $19.50/hr

Coach and model how to present annual supplies of contacts to patients * Assist in recruiting/selecting high caliber doctor support staff * Ensure doctor office supplies are ordered timely * Ensure ...

New

Office Manager

South Bend, IN · On-site

$52 - $75/hr

... with the doctor and leadership team to create an exceptional patient experience and support ... Communicate practice goals, updates, and expectations effectively * Assist with recruiting ...

... with the doctor and leadership team to create an exceptional patient experience and support ... Communicate practice goals, updates, and expectations effectively * Assist with recruiting ...

... with the doctor and leadership team to create an exceptional patient experience and support ... Communicate practice goals, updates, and expectations effectively * Assist with recruiting ...

... with the doctor and leadership team to create an exceptional patient experience and support ... Communicate practice goals, updates, and expectations effectively * Assist with recruiting ...

... with the doctor and leadership team to create an exceptional patient experience and support ... Communicate practice goals, updates, and expectations effectively * Assist with recruiting ...

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Doctor Office Assistant information

See Indiana salary details

$9

$18

$24

How much do doctor office assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for doctor office assistant in Indiana is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.14 per hour, depending on experience, location, and employer.

What is a doctor office assistant?

Doctor Office Assistants, also known as medical office assistants or administrative medical assistants, are professionals who handle administrative and clerical tasks in a doctor's office or medical clinic. Their responsibilities often include managing patient records, scheduling appointments, answering phones, and assisting with billing and insurance paperwork. They play a crucial role in ensuring the office runs smoothly and patients have a positive experience. While they do not provide medical care, their organizational skills support both healthcare providers and patients.

What are the key skills and qualifications needed to thrive as a doctor office assistant, and why are they important?

To thrive as a Doctor Office Assistant, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, typically supported by a high school diploma or relevant certification. Familiarity with electronic health records (EHR) systems, appointment scheduling software, and basic office equipment is commonly required. Excellent interpersonal skills, professionalism, and the ability to multitask help you excel in patient interactions and team collaboration. These skills are crucial for maintaining efficient office operations, ensuring accurate patient records, and delivering a positive experience for patients and staff alike.

What are some common challenges faced by doctor office assistants, and how can they be managed effectively?

Doctor Office Assistants often juggle multiple tasks simultaneously, such as managing patient records, scheduling appointments, and communicating with both clinical staff and patients. One common challenge is handling high patient volume while maintaining accuracy and professionalism. Effective time management, strong organizational skills, and clear communication can help manage these demands. Many offices provide on-the-job training and support from experienced staff to help new assistants acclimate quickly and develop confidence in their role.

What is the difference between Doctor Office Assistant vs Medical Receptionist?

AspectDoctor Office AssistantMedical Receptionist
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification optional
Work EnvironmentDoctor's office, clinicsMedical offices, clinics, hospitals
Job DutiesAssisting with patient intake, scheduling, clerical tasksGreeting patients, scheduling appointments, managing phone calls
Industry UsageCommonly used in healthcare settingsWidely used in healthcare facilities

While both roles support healthcare operations, a Doctor Office Assistant typically performs more clinical and administrative tasks within a doctor's office, whereas a Medical Receptionist mainly handles front-desk duties like greeting patients and scheduling appointments. The roles often overlap but differ in scope and responsibilities.

How do you become a doctor office assistant?

To become a doctor office assistant, individuals typically need a high school diploma or equivalent and may pursue postsecondary education such as a certificate or associate degree in medical assisting or healthcare administration. Relevant skills include communication, organization, and familiarity with medical software and office procedures. Certification, such as Certified Medical Assistant (CMA), can enhance job prospects but is not always required.

Is it worth becoming a doctor office assistant?

A doctor office assistant is an entry-level healthcare support role that involves administrative tasks, patient communication, and basic clinical duties. It can provide valuable experience in medical environments and may lead to advancement opportunities with additional training or certifications. The job typically offers a stable schedule and requires strong organizational and communication skills.

What are the most commonly searched types of Doctor Office jobs in Indiana?

The most popular types of Doctor Office jobs in Indiana are:

What cities in Indiana are hiring for Doctor Office Assistant jobs?

Cities in Indiana with the most Doctor Office Assistant job openings:

Infographic showing various Doctor Office Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $37,477 per year, or $18 per hour.

Optometric Tech Supervisor

Essilor

Jeffersonville, IN

$15.50 - $19.50/hr

Full-time

Medical, Retirement, PTO

Posted 2 days ago

New


EssilorLuxottica rating

7.1

Company rating: 7.1 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

9th of 40 rated optical retailers


Job description

Requisition ID: 943547 
Store #: 000427 LensCrafters 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

Create exceptional value in the lives of our patients by delivering the LensCrafters Experience. Partner with the Managing Doctor (OD) to ensure all patients receive the highest quality Optometric care. Deliver the store's key performance indicators by integrating the Patient/Customer Journey and ensuring flawless execution of the patient experience/behaviors and seamlessly link the doctor and retail functions together.

MAJOR DUTIES AND RESPONSIBILITIES

  • Ensure associate behaviors are in place to consistently exceed OD NPS (Net Promoter Score), patient retention, exam and contact lens growth
  • Consistently communicate importance of an annual eye exam; deliver best in class TAB (The Appointment Book) performance
  • Attract new patients to the practice
  • Lead through the OD labor model, assign someone to Pre-test patients to deliver the best patient flow for a positive patient experience
  • Greet patients with a geniune positive attitude without delay when patient enters 
  • Promptly answer the telephone in a friendly and courteous manner
  • Explain all required paperwork, tests, insurance benefits, products/services and timeframe
  • Ensure that NEE (Next Eye Exam) calls are made daily
  • Ensure scheduled patients are contacted and reminded of appointments within 24 hours of exam time, no shows are called within 20 minutes of scheduled appointment
  • Collect all patient data in TAB; prepare patient charts the night before
  • Perform assessment, Contact lens insertion, removal and patient care training
  • Responsible for training/certifying all newly hired doctor's office associates
  • Observe and coach on quality of assessment
  • Responsible for ordering contact lens trials in advance of need and ensure all stock are valid (not expired)
  • Coach and model how to present annual supplies of contacts to patients
  • Assist in recruiting/selecting high caliber doctor support staff
  • Ensure doctor office supplies are ordered timely
  • Ensure Physician referral log is accurately maintained
  • Provide associate scheduling feedback to the Managing Doctor and Store Manager
  • Display patience and courtesy to indecisive or difficult patients and staff
  • Perform work accurately and thoroughly despite time pressure and patient volume
  • Process, maintain and file patient records in an organized, efficient manner in accordance with HIPAA
  • Collect and capture all patient and prescription information, along with exam fees into Point of Sale system
  • Take pride in appearance of the office; ensure OD visuals align with brand guidelines
  • Aware of and champion store promotions and share with doctor support staff
  • Ensure office is clean and free of clutter at all times
  • Deliver clear, motivating and constructive feedback in a timely manner to ensure associates are exhibiting right behaviors

BASIC QUALIFICATIONS

  • High School graduate or equivalent
  • Minimum of 3 years' experience
  • Patient service; strong interpersonal skills
  • Leadership; coaching skills
  • Problem solving ability
  • Sales skills
  • Strong communicator and listener
  • Ability to manage time effectively and problem solve
  • Strong organizational skills and prioritization
  • Ability to work independently
  • Attention to detail

PREFERRED QUALIFICATIONS

  • Previous experience in customer service, retail and/or optical
  • Two years of optical or supervisory experience
  • Demonstrate good ophthalmic lens product knowledge

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.


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