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Dock Operations Manager Jobs in Phoenix, AZ (NOW HIRING)

Saia

Dock Supervisor

Phoenix, AZ · On-site

Position Summary Supervises terminal operations, including sorting, handling, loading, and unloading freight. Manages daily dockworker activities and ensures compliance with company policies and ...

Red Bull

Operations (Yard Hostler) Supervisor

Waddell, AZ · On-site

$62K - $94K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Working knowledge of trailer movement, yard management systems, dock operations, equipment inspections, and safe hostler operating practices. * Strong communication and interpersonal skills, with the ...

SAIA

Dock Supervisor

Phoenix, AZ

Position Summary Supervises terminal operations, including sorting, handling, loading, and unloading freight. Manages daily dockworker activities and ensures compliance with company policies and ...

FNS, INC

Warehouse Operations Manager

Phoenix, AZ · On-site

$1.5K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage warehouse, production floor, and yard logistics activities ... Monitor dock operations, trailer flow, and shuttle coordination * Ensure timely movement of ...

Troon

Dockhand

Morristown, AZ · On-site

$14.35/hr

Will work together with management and leadership to ensure successful dock operation as a whole. Responsibilities * Welcome and greet customers, answering any questions they may have. * Rental boat ...

Estes Express Lines

Operations Manager

Phoenix, AZ · On-site

$74K - $109K/yr

Accountable for the management of an efficient, clean and safe LTL operation to include dock planning and set up schedules. * Involved in hiring, training and terminations; assuring all paperwork is ...

Estes Express Lines

Operations Manager

Phoenix, AZ

Accountable for the management of an efficient, clean and safe LTL operation to include dock planning and set up schedules. * Involved in hiring, training and terminations; assuring all paperwork is ...

Estes Express Lines

Operations Manager

Phoenix, AZ · On-site

Accountable for the management of an efficient, clean and safe LTL operation to include dock planning and set up schedules. * Involved in hiring, training and terminations; assuring all paperwork is ...

Troon Golf

Dockhand

Morristown, AZ · On-site

Will work together with management and leadership to ensure successful dock operation as a whole. Responsibilities * Welcome and greet customers, answering any questions they may have. * Rental boat ...

Old Dominion Freight Line, Inc.

Dock Supervisor

Tolleson, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Dock Supervisor plays a key role in overseeing daily operations, ensuring safety, and driving ... This position involves managing teams, utilizing innovative technology, and maintaining operational ...

Old Dominion Freight Line, Inc.

Dock Supervisor

Tolleson, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Dock Supervisor plays a key role in overseeing daily operations, ensuring safety, and driving ... This position involves managing teams, utilizing innovative technology, and maintaining operational ...

GEODIS

Senior Operations Manager - Final Mile

Phoenix, AZ

$85K - $95K/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Coordinates distribution and warehousing in a cross-dock operation * Confers with customers and ... Manages direct reports to include Team Assistant Manager of Operations and Terminal Manager

GEODIS

Senior Operations Manager - Final Mile

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Coordinates distribution and warehousing in a cross-dock operation * Confers with customers and ... Manages direct reports to include Team Assistant Manager of Operations and Terminal Manager

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See Phoenix, AZ salary details

$88.9K

$93.3K

$97.3K

How much do dock operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for dock operations manager in Phoenix, AZ is $93,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,300.00 and $95,300.00 per year, depending on experience, location, and employer.

What does a dock operations manager do?

A Dock Operations Manager oversees the daily operations of loading docks, ensuring the efficient movement of goods and materials. Their responsibilities typically include managing dock staff, coordinating inbound and outbound shipments, enforcing safety protocols, and optimizing workflow for timely deliveries. They often work closely with warehouse teams, truck drivers, and logistics personnel to resolve issues and maintain productivity. Strong organizational and leadership skills are essential in this role to ensure operations run smoothly and safely.

What are the key skills and qualifications needed to thrive as a dock operations manager, and why are they important?

To thrive as a Dock Operations Manager, you need expertise in logistics, inventory management, and safety compliance, often supported by a degree in supply chain management or relevant experience. Familiarity with warehouse management systems (WMS), forklift operation certifications, and scheduling software is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and coordinating with multiple departments. These skills and qualities are vital for ensuring efficient dock operations, minimizing errors, and maintaining a safe, productive work environment.

What are some common challenges faced by dock operations managers, and how can they be effectively addressed?

Dock Operations Managers often encounter challenges such as coordinating schedules to minimize loading and unloading delays, ensuring compliance with safety regulations, and managing a diverse team of dockworkers. Effective communication, proactive problem-solving, and the use of technology for scheduling and inventory tracking can greatly help address these issues. Building strong relationships with transportation providers and fostering a safety-first culture are also key to maintaining efficient dock operations and reducing workplace incidents.

What are popular job titles related to Dock Operations Manager jobs in Phoenix, AZ?

For Dock Operations Manager jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Dock Operations Manager jobs in Phoenix, AZ look for?

The top searched job categories for Dock Operations Manager jobs in Phoenix, AZ are:

Dock Operations Manager jobs near you

Final Mile Network Operations Manager

Updike Distribution Logistics, LLC

Phoenix, AZ • On-site

$83K - $112K/yr

Full-time

Posted 7 days ago

Job description

Position Summary
The Final Mile Network Operations Manager will be responsible for driving operational excellence across the final-mile network. This position will directly manage site supervisors across multiple locations and will be accountable for site performance, customer KPIs, service execution, labor productivity, safety, and operating costs.
The ideal candidate will have extensive experience managing final-mile dock operations, including big-and-bulky products, e-commerce fulfillment, cross-dock operations, sortation and segregation, route dispatch, and customer-specific service requirements.
Approximately 50% travel is required to provide hands-on leadership and operational support across the network.
Key Responsibilities
  • Manage daily operational performance across multiple final-mile locations.
  • Provide direct leadership, coaching, and accountability to site supervisors.
  • Ensure consistent execution of receiving, unloading, scanning, cross-docking, sortation, segregation, staging, route loadout, dispatch, returns, and exception-management processes.
  • Maintain ownership of customer KPIs, service-level agreements, and operational scorecards.
  • Monitor performance metrics such as on-time delivery, first-attempt delivery, scan compliance, route completion, dwell time, damages, claims, reschedules, inventory accuracy, and customer satisfaction.
  • Identify performance gaps and implement corrective action plans with clear owners, timelines, and measurable results.
  • Conduct regular site visits, operational audits, and performance reviews.
  • Ensure each location follows standardized operating procedures and customer-specific requirements.
  • Manage dock productivity, staffing, overtime, temporary labor, equipment, and other controllable operating expenses.
  • Ensure the network has sufficient employee and independent-contractor capacity to support forecasted delivery volume.
  • Partner with Routing, Scheduling, Customer Service, Carrier Recruiting, Safety, Human Resources, Finance, and other support departments.
  • Manage customer escalations and provide timely communication, root-cause analysis, and corrective actions.
  • Support new customer implementations, site startups, operational transitions, and peak-volume planning.
  • Ensure supervisors, warehouse employees, and delivery teams are properly trained on systems, scanning requirements, customer SOPs, delivery standards, and safety procedures.
  • Maintain safe, organized, and compliant dock operations across the network.
  • Build leadership depth by developing supervisors and creating succession and backup plans for each location.
  • Provide regular operational updates to senior leadership and customer stakeholders.

Required Experience and Qualifications
  • Minimum of 10 years of experience managing final-mile dock or terminal operations.
  • Extensive experience with big-and-bulky products, e-commerce fulfillment, cross-dock operations, sortation and segregation, route loadout, and dispatch.
  • Strong understanding of final-mile delivery operations, including white-glove, room-of-choice, assembly, and installation services.
  • Experience managing multiple facilities or a geographically dispersed operational network.
  • Proven experience managing supervisors, warehouse teams, independent contractors, and box-truck delivery capacity.
  • Demonstrated experience owning customer KPIs, service-level agreements, operational scorecards, and corrective action plans.
  • Strong knowledge of receiving, inventory control, scanning, routing, scheduling, dispatch, returns, claims, damages, and delivery exceptions.
  • Experience managing labor productivity, overtime, carrier costs, route expenses, operating budgets, and site profitability.
  • Ability to analyze operational data, identify root causes, and implement sustainable process improvements.
  • Strong communication skills with the ability to work effectively with customers, frontline employees, site leaders, and senior management.
  • Proficiency with Microsoft Excel, PowerPoint, WMS, TMS, routing systems, scanning applications, and performance-reporting tools.
  • Bachelor's degree in Supply Chain, Logistics, Operations Management, Business, Industrial Engineering, or a related field preferred. Equivalent industry experience may be considered.
  • Valid driver's license and ability to travel approximately 50%, including overnight travel.
  • Must be available to support early-morning, evening, or weekend operations when required.

Preferred Qualifications
  • Experience using Descartes for routing, delivery planning, or transportation management.
  • Experience using DispatchTrack for route execution, delivery visibility, customer communication, and proof of delivery.
  • Experience managing high-volume e-commerce and big-and-bulky final-mile networks.
  • Experience managing pool-point operations, including inbound consolidation, sortation and segregation, cross-docking, store delivery routing, and outbound dispatch.
  • Experience supporting independent-contractor and box-truck delivery models.
  • Experience leading site startups, customer implementations, and operational recovery plans.
  • Lean, Six Sigma, or continuous-improvement experience preferred.

Key Performance Expectations
Success in this position will be measured by:
  • Consistent achievement of customer KPIs and contractual service requirements.
  • Improved on-time delivery and first-attempt delivery performance.
  • Strong scan compliance and inventory accuracy.
  • Reduced dwell, reschedules, damages, claims, and customer escalations.
  • Consistent dock, cross-dock, sortation, staging, and dispatch processes across the network.
  • Improved labor productivity and control of operating expenses.
  • Adequate employee and carrier capacity across the network.
  • Strong supervisor performance, accountability, and leadership development.
  • Safe, compliant, and organized operations at every location.
  • Timely completion and sustained effectiveness of corrective action plans.

Travel and Work Environment
This position requires approximately 50% travel across the final-mile network. The role operates in office, warehouse, cross-dock, loading-dock, and delivery environments. The position may require early-morning, evening, weekend, and occasional on-call availability based on customer and operational needs.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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