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Dns Technical Support Representative Jobs (NOW HIRING)

BI-TEK LLC

Technical Support Representative

Charlotte, NC · On-site

$50K - $65K/yr

Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...

Xante corp

Technical Support Representative

Mobile, AL · On-site

Technical Support Representative The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific ...

BI-TEK LLC

Technical Support Representative

Charlotte, NC · On-site

$50K - $65K/yr

Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...

Tobii Dynavox

Technical Support Representative

The Technical Support Representative is responsible for handling incoming calls, emails and chat requests received via direct contact or Technical Support line. Shift Hours: Monday-Friday 11:00am-7 ...

BI-TEK LLC

Technical Support Representative

Charlotte, NC · On-site

$50K - $65K/yr

Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...

HomePro

Technical Support Representative

Carrollton, TX · On-site

$20 - $24/hr

This is an on site position in Carrollton, TX HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and ...

Collabera

Technical Support Representative

Irvine, CA · On-site

They are seeking a Technical Support Representative to ensure the proper operation of technology applications and equipment, providing desk-side assistance and resolving technology support issues.

EarthLink

Technical Support Representative

Athens, TX · On-site

$13/hr

Earthlink's Technical Support Representative provides top-notch technical support to our business customers and ensures the smooth operation of our telecommunications services. The ideal candidate ...

Straive

Be Seen First

Technical Support Representative

Dallas, TX · Remote

$13 - $20/hr

Job Summary The Technical Support Representative delivers multi-channel customer service and technical troubleshooting from a remote workspace. Handling phone, live chat, and web tickets, this role ...

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Wavelynx

Technical Support Representative

Broomfield, CO · On-site

$57K - $62K/yr

Summary The Technical Support Representative will be a proactive individual who thrives in an autonomous environment, demonstrates a strong sense of ownership, and can quickly grasp new concepts, all ...

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Dns Technical Support Representative information

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How much do dns technical support representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for dns technical support representative in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

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For Dns Technical Support Representative jobs, the most frequently searched job titles are:

Technical Support Representative

Charlotte, NC • On-site

BI-TEK LLC
Software Development • 1 - 10 employees
Learn more about BI-TEK LLCexternal

$50K - $65K/yr

Full-time

Re-posted 3 days ago

Job description

About the Role:
Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have the tools and knowledge to succeed with our innovative technology solutions.

Responsibilities:
  • Provide timely and effective technical support to customers via phone, email, and chat.
  • Troubleshoot and resolve hardware and software issues for a diverse range of products.
  • Document and track customer interactions using our support ticketing system.
  • Collaborate with engineering teams to escalate complex issues and provide feedback.
  • Conduct product training sessions for customers to enhance their user experience.
  • Stay updated on product knowledge and industry trends to offer informed support.
  • Assist in creating and maintaining support documentation and FAQs.
  • Participate in team meetings to share insights and improve service processes.
Requirements:
  • High school diploma or equivalent; a degree in a related field is a plus.
  • Proven experience in a technical support or customer service role.
  • Strong problem-solving skills and the ability to work under pressure.
  • Excellent communication skills, both verbal and written.
  • Familiarity with troubleshooting methodologies and remote support tools.
  • Ability to work independently as well as part of a team.
  • Customer-centric attitude with a passion for technology.
  • Availability to work flexible hours, including evenings and weekends as needed.
About Us:
Founded over a decade ago, BI-TEK LLC is a leader in providing cutting-edge technology solutions to businesses across various industries. Our commitment to customer satisfaction and innovation has earned us a loyal client base and a reputation for excellence. Employees enjoy a collaborative work environment that fosters growth, creativity, and a strong sense of community.