ZipRecruiter

Log In

1

Dns Technical Support Representative Jobs (NOW HIRING)

workwave

Technical Support Representative

Holmdel, NJ · On-site

About the opportunity WorkWave is seeking a highly skilled and motivated Technical Support Representative to join its team, providing top-notch support to customers and helping to resolve technical ...

New

Hexagon

Technical Support Representative

$70K - $90K/yr

We are looking for a Technical Support Representative to join our Global Support Organization. Responsibilities include but are not limited to: * Provide technical support for customers and sales ...

Hexagon Geosystems

Technical Support Representative

$70K - $90K/yr

We are looking for a Technical Support Representative to join our Global Support Organization. Responsibilities include but are not limited to: * Provide technical support for customers and sales ...

Generac

Technical Support Representative

Reno, NV · On-site

Position Overview The Technical Support Representative III provides advanced technical support for Generac generators, transfer switches, solar inverter systems, and battery energy storage products.

Hexagon

Technical Support Representative

Livermore, CA · On-site

$70K - $90K/yr

We are looking for a Technical Support Representative to join our Global Support Organization. Responsibilities include but are not limited to: * Provide technical support for customers and sales ...

Generac

Technical Support Representative

Pewaukee, WI · On-site

Position Overview The Technical Support Representative III provides advanced technical support for Generac generators, transfer switches, solar inverter systems, and battery energy storage products.

previous page

Showing results 41-60

All JobsTechnology JobsDesktop Support JobsDns Technical Support Representative Jobs

Dns Technical Support Representative information

See salary details

$12

$21

$31

How much do dns technical support representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for dns technical support representative in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What are popular job titles related to Dns Technical Support Representative jobs?

For Dns Technical Support Representative jobs, the most frequently searched job titles are:

Technical Support Representative

Carrollton, TX

HomePro
See more jobs at HomeProexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

This is an on site position in Carrollton, TX
HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and security solutions. This role is ideal for someone with hands-on experience in home automation, alarm systems, and integrated technologies.

Key Responsibilities

  • Act as the primary technical resource for internal teams and HomePro clients through inbound and outbound call, email, and SMS support.

  • Manage escalated support cases involving HomePro-installed systems such as security panels, surveillance cameras, smart thermostats, lighting controls, door locks, and sensors.

  • Diagnose and resolve connectivity issues across Z-Wave and Wi-Fi-enabled devices.

  • Monitor and address connectivity concerns reported by service vendors and monitoring partners.

  • Guide customers through mobile app setup, remote access configuration, and system synchronization.

  • Partner with field technicians to troubleshoot installation challenges and ensure optimal system performance.

  • Log all support interactions in the Odoo CRM system and escalate unresolved issues to Tier 3 or engineering partner teams.

  • Support internal knowledge sharing by contributing to documentation and assisting in the training of Tier 1 representatives.

Skills and Qualifications

  • 2–4 years of technical support experience, preferably in smart home or residential security systems.

  • Familiarity with platforms such as Alarm.com, Control4, Honeywell and Clare.

  • Strong understanding of networking fundamentals and home automation protocols.

  • Excellent communication and customer service skills, verbal and written.

  • Strong problem-solving skills and technical acumen.

  • Experience with CRM / ticketing systems is beneficial.

  • Ability to work effectively within a team as well as independently.

  • Customer-focused with a passion for delivering quality service.

Educational and Experience Requirements

  • High school diploma or GED required; additional technical certifications are advantageous.

  • Minimum of 1-year experience in a similar support role is preferred.

  • Familiarity with CRM software and ticketing systems is beneficial.

Benefits and Compensation

  • Competitive salary with opportunities for advancement.

  • Comprehensive benefits package including medical, dental, and vision coverage.

  • 401(k) plan with company match.

  • Generous paid time off and company-recognized holidays.

  • Access to on-site gym facilities and other employee wellness programs.

  • Discounts on company products and services.

Job Type: Full-time

Company Website: www.HomeProTech.com

We are an equal opportunity employer and value diversity at our company. We do not

discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age,

marital status, veteran status, or disability status.

TX DPS: B09309 - Fire License: ACR-1757869 M#228511 - Electrical: TECL#32568