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Dme Operations Manager Jobs in Michigan (NOW HIRING)

Gentiva Hospice

Patient Care Manager Senior

Jackson, MI · On-site

... operations to ensure quality and compliance * Supervise, teach, evaluate, and develop nursing and clinical associates * Manage clinical and administrative workflows, including referrals, DME pickups ...

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Dme Operations Manager information

What is a DME Operations Manager?

DME Operations Managers oversee the daily operations of Durable Medical Equipment (DME) companies, ensuring efficient delivery, compliance with healthcare regulations, and high-quality customer service. They manage staff, coordinate logistics, monitor inventory, and handle billing processes related to DME products such as wheelchairs, oxygen equipment, and hospital beds. Their responsibilities also include maintaining relationships with healthcare providers, ensuring regulatory compliance, and optimizing operational workflows to improve patient outcomes and business performance.

What are the key skills and qualifications needed to thrive as a DME Operations Manager?

To thrive as a DME Operations Manager, you need knowledge of durable medical equipment regulations, supply chain management, and healthcare operations, often supported by a bachelor's degree in healthcare administration or a related field. Familiarity with inventory management systems, billing software, and medical compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and ensure high-quality service delivery. These competencies are vital for maintaining regulatory compliance, optimizing operations, and achieving consistent patient satisfaction in a dynamic environment.

What are some common challenges faced by a DME Operations Manager, and how can they be addressed?

A DME Operations Manager often faces challenges such as navigating complex insurance regulations, managing timely delivery logistics, and ensuring compliance with healthcare standards. Staying updated on industry changes and fostering strong communication with both internal teams and external partners can help mitigate these issues. Additionally, implementing robust training programs and standardized procedures supports smooth operations and high-quality patient service.

What is the difference between Dme Operations Manager vs Dme Coordinator?

AspectDme Operations ManagerDme Coordinator
CredentialsTypically requires relevant healthcare management experience, certifications like Certified Durable Medical Equipment Specialist (CDME) or similar, and sometimes a bachelor's degree in healthcare administration.Usually requires a high school diploma or associate degree; certifications are less common but may include basic DME training.
Work EnvironmentOversees multiple teams, manages operations, and ensures compliance across departments in healthcare or DME companies.Works directly with patients, providers, and suppliers to coordinate DME orders and deliveries.
Employer & Industry UsageFound in healthcare organizations, DME suppliers, and home health agencies, focusing on operational oversight.Commonly employed in DME supplier offices, clinics, or hospitals, focusing on patient coordination.

The Dme Operations Manager focuses on overseeing the entire DME operation, including staff management and compliance, while the Dme Coordinator handles day-to-day patient and order coordination. Both roles are essential but differ in scope and responsibilities.

What are popular job titles related to Dme Operations Manager jobs in Michigan?

For Dme Operations Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Dme Operations Manager jobs in Michigan look for?

The top searched job categories for Dme Operations Manager jobs in Michigan are:

Dme Operations Manager jobs near you

Patient Care Manager Senior

Jackson, MI • On-site

Gentiva Hospice
Health Care and Social Assistance • 10K+ employees
Learn more about Gentiva Hospiceexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Gentiva Health Services rating

7.0

Company rating: 7.0 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

41st of 247 rated social care providers

Job description

Overview
Lead Compassion. Inspire Excellence. Elevate Hospice Care.
We are seeking a Senior Patient Care RN Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will play a vital role in maintaining a high-performing hospice program by managing patient care activities, supervising clinical staff, and ensuring compliance with all company policies and regulatory standards.
As a Senior Hospice RN Patient Care Manager, you will:
  • Lead and support hospice patient care operations to ensure quality and compliance
  • Supervise, teach, evaluate, and develop nursing and clinical associates
  • Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking
  • Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation
  • Oversee scheduling, visit assignments, and timely completion of patient visits
  • Respond compassionately and professionally to referrals and clinical inquiries
  • Serve as a liaison between clinical teams, leadership, and external providers
  • Ensure adherence to hospice industry regulations including Medicare, Medicaid, JCAHO, ACHC
About You
Qualifications - What You'll Bring:
  • Current Registered Nurse (RN) license in the state of employment
  • Graduate of an accredited nursing program (Associate degree accepted with relevant experience)
  • Minimum 3 years direct patient care experience
  • Knowledge of hospice principles, regulatory compliance, and managed care
  • Strong communication, collaboration, and organizational skills
  • Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software
  • Valid driver's license and automobile insurance
  • Ability to provide skilled nursing care as needed, including on-call responsibilities
  • CPR certification
Preferred Experience (Not Required):
  • Bachelor's degree in Nursing
  • 2+ years hospice or home care experience
  • Leadership experience in clinical supervision or program management
  • Certified Hospice and Palliative Nurse (CHPN) certification
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund
Additional Full-Time Benefits:
  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
  • Free Continuing Education Units (CEUs)
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Ready to Join a Team That Cares?
Apply today and bring your leadership skills to a team that's dedicated to delivering exceptional end-of-life care with heart.
Legalese
  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • Where applicable, employee must meet state specific requirements
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace
Location
Gentiva Hospice
Our Company
At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
  • Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
  • Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
  • Home health care: Heartland Home Health
  • Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.

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