Dme Dispatch Manager Jobs (NOW HIRING)

Position Title: Driver (Part - time)

Department: PACE

Supervisor: Transportation Manager

Hours per week: 20 (Monday -Friday 2pm to 5pm) and  Saturdays from 8:00 a.m. to 11:00 a.m. and 2:30 p.m. to 5:00 p.m..

Pay Range: The expected base pay for the position is $20 -$31 per hour and may be increased based on other factors, such as language, certifications, etc.

Primary Function:

Provide safe, reliable, and courteous transportation for PACE participants between their homes, the Adult Day Health Center, medical appointments, and other approved locations, in accordance with individualized care plans and PACE regulations.

Duties & Responsibilities:

• Safely operate assigned van or chair car in compliance with traffic laws, safety standards, and Upham’s PACE policies and procedures.
• Transport participants to and from homes, Upham’s PACE centers, medical appointments, hospitals, clinics, and other approved locations.
• Assist participants in and out of vehicles, including use of lifts, stair chairs, and physical assistance as required.
• Ensure all passengers are properly secured prior to transport, including fastening seat belts and securing wheelchairs.
• Maintain constant communication with base station, including dispatch and PACE centers, during routes.
• Perform messenger and delivery tasks as assigned, including delivery of medications, medical supplies, equipment, and related items.
• Report concerns, incidents, delays, accidents, or safety issues promptly and appropriately.
• Maintain timely and accurate completion of all required logs, including mileage, fuel usage, service records, and other documentation, in accordance with established policies and procedures.
• Perform routine and thorough cleaning of vehicles, including interior and exterior cleaning, vacuuming, trash removal, disinfecting high-touch surfaces, and monitoring and replenishing fluids as required.
• Assist with coordination of vehicle maintenance, inspections, and repairs as directed.
• Check in with manager regarding mid-day tasks, which may include participant transports, delivery of medications and medical supplies, assembling or preparing durable medical equipment (DME), vehicle checks, documentation, and other operational support activities
• Perform dispatch, clerical, delivery, custodial, or support duties during non-driving time as assigned.
• Wear required uniform and properly display identification at all times.
• Participate in required trainings, meetings, and competency reviews.
• Assist with snow and ice removal as needed to ensure safe access to vehicles and facilities.
• Treat all Upham’s PACE participants, staff, families, and external partners with respect, sensitivity, and professionalism.
• Perform other related duties as assigned.

Minimum Basic Knowledge:

• Strong verbal and interpersonal communication skills.
• Technology-appropriate skills including use of phones, mobile devices, GPS, and dispatch systems.
• Knowledge of transportation safety standards and participant handling procedures.
• Sufficient visual acuity to safely operate a vehicle and monitor participant safety

Experience & Qualifications:

• High school diploma or equivalent.
• Valid Massachusetts driver’s license.
• Safe driving record for the past three years.
• Ability to use stair chair and assist with carry-up or carry-down of at least 100 pounds.
• Ability to assist participants requiring significant physical support in multi-story walk-up buildings.
• CPR and First Aid certification or ability to obtain within three months.

Essential Functions:

• Operate vehicles safely for extended periods.
• Provide physical assistance to participants as required.
• Communicate timely and accurate information to dispatch, supervisors, and center staff.
• Use transportation-related technology appropriately.

Physical Requirements:

• Ability to lift, push, pull, and carry up to 100 pounds using appropriate assistance devices.
• Ability to assist individuals with mobility limitations, including supporting transfers and stair navigation.
• Ability to climb stairs, bend, kneel, crouch, reach, and stand or walk for extended periods.
• Ability to sit for extended periods while operating a motor vehicle.
• Sufficient vision to safely operate a motor vehicle, read road signs, instruments, and documentation, and monitor surroundings and participant safety, with or without reasonable accommodation.
• Ability to hear and respond to verbal instructions, alarms, and traffic or environmental cues, with or without reasonable accommodation.
• Ability to use hands and arms for steering, securing mobility devices, operating vehicle controls, and handling equipment.
• Ability to work outdoors in varying weather conditions, including heat, cold, rain, snow, and ice.

Supervisory Responsibility

None

Define Access Level to PHI:

Limited access to Protected Health Information as necessary to perform transportation, delivery, and participant safety duties in compliance with HIPAA and PACE regulations.