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Division Service Manager Jobs in Wisconsin (NOW HIRING)

Truck Country, a division of McCoy Group, is looking for a Service Manager to take full ownership of our service department operations. This is a high-impact leadership role responsible for driving ...

... divisional goals. * Ability to manage projects by creating workable plans; communicates changes ... Improves processes, products and services. * Ability to react well under pressure. Treats others ...

... divisional goals. * Ability to manage projects by creating workable plans; communicates changes ... Improves processes, products and services. * Ability to react well under pressure. Treats others ...

... Service Manager opportunity. This role reports into our corporate headquarters located in ... divisions. This role oversees frontline customer support in alignment with customer requirements ...

Assists Service Manager with administrative requirements of tracking all in and outbound equipment ... the divisions Warranty Administrator for final submission. Each branch is responsible for its ...

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Division Service Manager information

See Wisconsin salary details

$80.2K

$90.8K

$99.4K

How much do division service manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for division service manager in Wisconsin is $90,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,800.00 and $95,900.00 per year, depending on experience, location, and employer.

Is a CSA job stressful?

A Division Service Manager role can be stressful due to responsibilities such as overseeing service operations, managing customer expectations, and ensuring team performance. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, which can contribute to stress levels.

What does a division manager do?

A division service manager oversees the operations and performance of a specific division within a company, ensuring that services meet quality standards and customer needs. They coordinate staff, manage budgets, implement policies, and often use management tools to improve efficiency and profitability.

What does a service manager do?

A division service manager oversees the delivery of services within a specific division or department, ensuring customer satisfaction, managing staff, and coordinating operations. They often handle scheduling, quality control, and process improvements, requiring strong leadership and communication skills.

What is the difference between Division Service Manager vs Service Supervisor?

AspectDivision Service ManagerService Supervisor
CredentialsTypically requires management experience, industry-specific certifications, and sometimes a bachelor's degreeUsually requires technical certifications and some supervisory experience
Work EnvironmentOversees multiple service teams or locations within a division, often in corporate offices or regional sitesManages daily operations of a specific service team or location, often on-site or in service centers
Employer & Industry UsageCommon in industries like automotive, HVAC, or industrial services, used by companies with multiple branchesFound in similar industries, focusing on direct team management and customer service

The Division Service Manager typically has broader responsibilities overseeing multiple teams or locations, requiring management experience and strategic planning. In contrast, a Service Supervisor focuses on direct supervision of service staff at a specific site, emphasizing operational and technical oversight.

How much does a service manager make?

The average annual salary for a Division Service Manager in Ohio is approximately $70,000 to $90,000, depending on experience, industry, and company size. Compensation may also include bonuses and benefits, and strong leadership and technical skills are often required for this role.
What cities in Wisconsin are hiring for Division Service Manager jobs? Cities in Wisconsin with the most Division Service Manager job openings:
Service Manager

Service Manager

Truck Country

Wausau, WI • On-site

Full-time

Posted 7 days ago


Truck Country rating

8.0

Company rating: 8.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

27th of 146 rated car dealerships


Job description

Lead the Shop. Drive Performance. Build the Team.
Truck Country, a division of McCoy Group, is looking for a Service Manager to take full ownership of our service department operations. This is a high-impact leadership role responsible for driving profitability, technician performance, customer satisfaction, and team development.
If you thrive in a fast-paced dealership or fleet environment and know how to balance people leadership with operational results-this is your next move.
W hat You'll Do
  • Lead and develop a team of Shop Foremen, Service Advisors, and Diesel Technicians
  • Drive shop performance, maintaining 96%+ technician efficiency and minimizing comebacks
  • Partner with leadership to execute business plans and grow service department revenue
  • Build and maintain strong customer relationships, including resolving concerns and generating new business
  • Collaborate with recruiting to attract and retain top technician talent
  • Oversee employee development, training progress, and performance evaluations
  • Ensure a clean, safe, and well-maintained shop environment
  • Monitor tools, equipment, and operational readiness
  • Uphold company standards

What We're Looking For
  • Proven leadership experience in a dealership or fleet service environment
  • Minimum 4+ years of supervisory experience
  • Strong understanding of heavy-duty truck service operations
  • Ability to lead teams, drive accountability, and improve performance metrics
  • Excellent communication skills with customers, employees, and leadership
  • Highly organized with the ability to manage multiple priorities under pressure
  • Team-oriented mindset with a focus on employee growth and retention

Basic Qualifications
  • High school diploma or GED required
  • Combination of relevant diesel industry experience and training
  • Ability to travel as needed
  • Valid driver's license

Work Environment
  • Mix of indoor and shop environments with exposure to noise, dust, and equipment
  • Physical requirements include occasional lifting (up to 50 lbs) and active movement throughout the shop
  • Regular onsite presence required

Why Join Truck Country?
  • Be part of a growing, stable organization with strong industry reputation
  • Opportunity to lead and shape a high-performing service team
  • Competitive compensation and benefits package
  • Ongoing training and career development

Ready to Lead?
Apply today and take ownership of a critical operation that keeps our customers-and their businesses-moving.
Truck Country® / Stoops Freightliner-Western Star is one of the largest Freightliner and Western Star dealership groups in the United States, serving customers across Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country® / Stoops has provided new and used medium- and heavy-duty trucks, expert service, a comprehensive parts inventory, and convenient financing solutions.
Truck Country® / Stoops Freightliner-Western Star is part of McCoy Group, Inc., a family-owned organization founded in 1958 by Robert McCoy in Shullsburg, Wisconsin. Today, the company continues to operate under the leadership of the McCoy family.
McCoy Group, Inc. and its affiliated companies are Equal Opportunity Employers and take affirmative action to employ and advance in employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.

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