Salary: $30-38/hr
Do you love solving problems, keeping patients happy, and helping teams stay organized and compliant? We are looking for an in-house, in-person Paralegal to help support and grow our organization.
This role will be the go-to person for patient complaints, insurance disputes, small claims, employment matters, and compliance-related issues. Help us protect the business while creating great patient and team experiences.
*Experience in dental, medical, or DSO environments is highly preferred.
Position:
Full time: 30-38/hr
Medical, Dental, 401 Cal savers
Below a General AI description of what the job will entail
Patient Relations & Dispute Resolution
- Handle escalated patient complaints and grievances
- Review refund disputes and treatment concerns
- Assist with small claims matters and demand letters
- Coordinate documentation and evidence collection for disputes
- Work with office managers to resolve issues quickly and professionally
- Help maintain patient satisfaction while protecting the company legally
Compliance & Risk Management
- Monitor compliance with dental board regulations, HIPAA, OSHA, labor laws, and internal policies
- Ensure offices maintain updated compliance documentation
- Track licenses, permits, certifications, and required postings
- Assist with incident reporting and internal investigations
- Identify operational risks before they become legal issues
- Help standardize processes across all 23 locations
Employment & HR Support
- Assist with employee-related matters including write-ups, investigations, terminations, and documentation
- Help ensure company policies are legally compliant
- Review onboarding and employment documents
- Support HR with unemployment claims and labor-related disputes
- Maintain confidential employee records and legal files
Insurance & Claims Management
- Help manage insurance disputes and claims-related escalations
- Coordinate with carriers, attorneys, and third-party vendors
- Organize records and supporting documentation for audits or disputes
- Assist with malpractice or liability claim preparation if needed
Contract & Legal Coordination
- Organize and maintain contracts, vendor agreements, and legal documents
- Assist with reviewing leases, service agreements, and business contracts
- Coordinate with outside counsel when necessary
- Track deadlines, renewals, and legal notices
Operational Support
- Serve as the legal/compliance point person for regional managers and office leadership
- Help train managers on proper documentation and compliance procedures
- Create systems and workflows that reduce company exposure
- Assist leadership with policy creation and implementation
What Success Looks Like
A strong paralegal in your organization should:
- Reduce legal exposure
- Resolve problems before they escalate
- Keep documentation organized and audit-ready
- Improve consistency across all offices
- Protect company reputation
- Help leadership make safer operational decisions
With 23 locations, this role can become extremely valuable because one compliance or legal mistake multiplied across multiple offices becomes expensive fast. A good in-house paralegal helps create structure and stability as the company scales.