Dispute Resolution Manager Jobs in Michigan (NOW HIRING)

Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership and flexibility. This commitment enables us to make a meaningful impact on our clients, communities and the planet.
For more than 25 years, Woodard & Curran has offered contract operations and management services for drinking water, municipal and industrial wastewater, groundwater remediation, and solid waste facilities nationwide. Currently we contract operate more than 85 facilities nationwide. Woodard & Curran draws on the experience of hundreds of certified operators across the country, backed by the knowledge and skills of hundreds more engineers, scientists, and regulatory experts, to quickly tackle the most challenging operational issues and keep treatment plants running efficiently and in full compliance.
Who We Are Looking For:
We are growing! Due to this growth, we have an immediate opening for a Wastewater Treatment Operator to help support several industrial wastewater treatment facilities around the United States. In this role, you will be based out of our treatment facility in Holland, MI, with the expectation that you will travel to other Midwest facilities as needed. You will perform operation and maintenance of assigned treatment, mechanical and electrical equipment and other similarly related facility components and equipment. You will work with staff to evaluate maintenance and ensure Asset Management practices are consistently implemented and tracked. You will work with various software technologies and may respond to emergency calls at facilities and take the required corrective action or assist Woodard & Curran and our client personnel. In many cases, you will provide shift coverage assistance, (if properly licensed) as directed to maintain staffing compliance and/or integrity. You may also support clients with interim support and maintenance activities. Lastly, you will provide technical assistance for process control changes and troubleshooting activities. The position requires a high level of reliability, as project teams count on you to provide critical coverage and assistance. Consistent dependability helps maintain the safe, compliant, and efficient facility operations that our clients expect.
What's in it for you?

• The opportunity for career progression through interaction with and coaching from the highest levels of our organization.
• Flexible work environment and competitive benefits.
• Career Growth.
• Strong bonus potential.

What You Will Be Doing at Woodard & Curran:

• Provide operations and maintenance support at water, wastewater and/or industrial treatment facilities.
• Work with the Operations Leader, Area Managers and Project Managers to support project demands with coverage, routine & corrective maintenance, capital planning, process control improvements.
• Assist with preventative maintenance, corrective maintenance and emergency repairs.
• Supporting instrument calibrations and upgrades.
• Utilize W&C technical platforms for data collection: Utility Cloud Hach WIMS, Do Forms, Power BI, etc.

Travel Requirements:

• This position will be based out of our treatment facility in Holland, MI, and may support other operations primarily in the Midwest. You will be required to travel a minimum of 75% of the year.

What will you need to succeed?

• Knowledge of the water and wastewater industry to include equipment, controls and process.
• Willingness to travel to support assigned projects and assist with emergency event repair and recovery efforts.
• Ability to utilize business intelligence systems including PowerBI is a plus.
• Knowledge of artificial intelligence systems and implementation is a plus.
• Solid maintenance background which may include certifications and licenses is a plus.
• Experience with utility technology software including Hach's Water Information Management System (Hach WIMS) is a plus.
• Knowledge of predictive maintenance equipment and best practices is a plus.
• Ability to lift 40 pounds.
• Successful candidates will be expected to complete a pre-placement background check, drug screen, and physical.

$22 - $29 an hour
Pay range will vary based on experience and/or treatment certification level.
Mutual Dispute Resolution (MDR)
As part of our commitment to a fair and respectful workplace, Woodard & Curran uses a Mutual Dispute Resolution (MDR) to help resolve most employment-related concerns efficiently and consistently.
What this means:

• MDR applies to both you and the Company
• Most workplace-related disputes are resolved through binding arbitration, rather than court proceedings
• Certain exceptions are outlined in the full agreement

If you are offered a position with Woodard & Curran, you will be asked to review and sign the MDR as part of your offer packet.
Review the full agreement here: Mutual Dispute Resolution Agreement
Employee Support & Benefits
Retirement Savings:

• 401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed

Time away from work:

• Observed holidays: Choose up to 8 holidays to observe annually
• Vacation: Accrued based on years of experience and calculated on hours worked
• Sick time: Paid sick time for non-work-related illness or injury.
• Parental leave: Up to 80 hours of Paid Parental Leave for child bonding

Coverage and support for your needs and well-being:

• Disability: Paid short- and long-term disability
• Health: Medical plan options; plus dental and vision plans.
• Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.
• Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources.

Workplace Information
E-Verify Participation
Woodard & Curran participates in the U.S. Department of Homeland Security's E-Verify program to confirm the employment eligibility of all newly hired employees. As part of this process, we display the required Notice of E-Verify Participation and Right to Work posters.
View required Right to Work and E-Verify posters here.
Equal Employment Opportunity & Accessibility
Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.
View our Equal Employment Opportunity Policy
View the "Workplace Discrimination is Illegal" poster
Inclusion & Belonging
We welcome individuals from all backgrounds and believe diverse perspectives strengthen our ability to serve clients and communities.
As an employee-owned company, we are committed to fostering a respectful and inclusive environment where employees can grow, contribute fully, and deliver meaningful impact.
Recruitment Agency Policy
We do not accept unsolicited resumes from recruitment agencies. Submissions without a signed agreement in place will be considered unsolicited and not eligible for referral fees.
Text Message Communication Notice:
To support an efficient hiring process, we may send brief SMS updates or reminders. You may opt out at any time by replying "STOP."
Terms, Privacy & Use of AI in Hiring
Woodard & Curran Terms of Use
Woodard & Curran Privacy Statement
We may use artificial intelligence (AI) tools to support aspects of the hiring process (e.g., application review or resume screening). These tools assist our team but do not replace human decision-making. All final hiring decisions are made by people.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.