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Dispatching Manager Jobs in Raleigh, NC (NOW HIRING)

Dispatch Manager - Full Time Location: Raleigh, NC Schedule: Monday-Friday | Full-Time Compensation: Based on Experience | Salary + Bonus About Us SouthernCarlson is a leading distributor of the most ...

Dispatch Manager - Full Time Location: Raleigh, NC Schedule: Monday-Friday | Full-Time Compensation: Based on Experience | Salary + Bonus About Us SouthernCarlson is a leading distributor of the most ...

Dispatch Manager - Full Time Location: Raleigh, NC Schedule: Monday-Friday | Full-Time Compensation: Based on Experience | Salary + Bonus About Us SouthernCarlson is a leading distributor of the most ...

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Dispatcher

Selma, NC · On-site

$48K - $50K/yr

Work closely with Dispatch Manager to fulfill all customer related service obligations. * Thoroughly analyze customer trends, critique deficiencies & weaknesses, propose alternatives to improve ...

Work closely with Dispatch Manager to fulfill all customer related service obligations. * Thoroughly analyze customer trends, critique deficiencies & weaknesses, propose alternatives to improve ...

Position Overview The Dispatch Supervisor provides support to employees and oversees the fleet of vehicles assigned to the specified branch or area. They assign, review, and participate in the ...

Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...

Dispatcher - Chemicals

Middlesex, NC · On-site

$70K - $80K/yr

... managing customer orders, scheduling, and dispatching drivers/trucks. This role will coordinate with drivers, plant managers, and the sales team to ensure timely deliveries. Strong communication ...

Dispatcher - Chemicals

Middlesex, NC · On-site

$70K - $80K/yr

... managing customer orders, scheduling, and dispatching drivers/trucks. This role will coordinate with drivers, plant managers, and the sales team to ensure timely deliveries. Strong communication ...

... managing customer orders, scheduling, and dispatching drivers/trucks. This role will coordinate with drivers, plant managers, and the sales team to ensure timely deliveries. Strong communication ...

Dispatcher / Scheduler

Clayton, NC · On-site

$35K - $50K/yr

Experience with dispatching in the trade industry * Experience with managing multiple field technicians' schedules Service Titan experience is preferred but not required. Do you have excellent ...

Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...

What You'll Do Dispatch residential electrical and HVAC technicians based on skillset, location, and urgency Manage and adjust daily schedules to improve efficiency and reduce downtime Communicate ...

Concrete Ready Mix Shipper

Raleigh, NC · On-site

$14.25 - $17.25/hr

The Concrete Ready-Mix Shipper works directly under the guidance of the Dispatch Manager and his/her supervisor, the Region 1 Operations Manager. He/she is primarily responsible for ticketing ready ...

Concrete Ready Mix Shipper

Raleigh, NC

$14.25 - $17.25/hr

The Concrete Ready-Mix Shipper works directly under the guidance of the Dispatch Manager and his/her supervisor, the Region 1 Operations Manager. He/she is primarily responsible for ticketing ready ...

Concrete Ready Mix Shipper

Raleigh, NC · On-site

$14.25 - $17.25/hr

The Concrete Ready-Mix Shipper works directly under the guidance of the Dispatch Manager and his/her supervisor, the Region 1 Operations Manager. He/she is primarily responsible for ticketing ready ...

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Dispatching Manager information

See Raleigh, NC salary details

$29.2K

$61.1K

$100.6K

How much do dispatching manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for dispatching manager in Raleigh, NC is $61,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $69,500.00 per year, depending on experience, location, and employer.

What is the difference between Dispatching Manager vs Dispatch Coordinator?

AspectDispatching ManagerDispatch Coordinator
CredentialsExperience in logistics, possibly management certificationsRelevant logistics or transportation certifications, less managerial experience
Work EnvironmentOversees dispatch teams, manages operations, strategic planningCoordinates daily dispatch activities, communicates with drivers and clients
Employer & Industry UsageUsed in transportation, logistics, freight companiesCommon in similar industries, often as entry to mid-level role

The Dispatching Manager typically holds more experience and oversees dispatch teams and operations, focusing on strategic management. The Dispatch Coordinator handles daily dispatch activities, ensuring smooth communication between drivers and clients. Both roles are essential in logistics and transportation, but the manager role involves higher-level planning and supervision.

What is a dispatch manager's salary?

A dispatch manager's salary typically ranges from $45,000 to $75,000 annually, depending on experience, industry, and location. They often oversee scheduling, coordinate communication, and use dispatch software to manage operations, with some roles offering additional benefits or bonuses.

How much do dispatch managers make in the US?

Dispatch managers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, industry, and location. They often oversee scheduling, coordinate logistics, and use dispatch software to manage operations efficiently.

What are the key skills and qualifications needed to thrive as a Dispatching Manager, and why are they important?

A Dispatching Manager needs strong organizational, problem-solving, and leadership skills, typically supported by experience in logistics or transportation management. Familiarity with dispatch software, GPS tracking systems, and sometimes relevant certifications like Certified Dispatcher are important technical qualifications. Excellent communication, decision-making, and the ability to remain calm under pressure are crucial soft skills for this role. Mastery of these skills ensures efficient coordination of resources, timely deliveries, and effective team management in a dynamic environment.

What does a Dispatching Manager do?

A Dispatching Manager oversees the scheduling, coordination, and management of dispatch operations within a company, often in industries like transportation, logistics, or emergency services. Their primary role is to ensure that vehicles, staff, or resources are allocated efficiently and operations run smoothly. They supervise dispatchers, handle customer or client communication, address any operational issues, and work to meet delivery or service timelines. Additionally, Dispatching Managers may analyze performance metrics and implement improvements to optimize efficiency and service quality.

What are some common challenges faced by a Dispatching Manager, and how can they be effectively addressed?

Dispatching Managers often encounter challenges such as coordinating schedules for multiple drivers, handling last-minute route changes, and ensuring timely deliveries despite unexpected delays. To address these issues, successful Dispatching Managers utilize advanced logistics software, maintain clear communication channels with drivers and clients, and develop contingency plans for common disruptions. Building strong relationships within the team and staying adaptable are key to managing the dynamic nature of dispatch operations.

What does a dispatcher manager do?

A dispatching manager oversees the coordination and scheduling of transportation or delivery services, ensuring that vehicles and personnel are assigned efficiently. They monitor operations, communicate with drivers or team members, and use dispatch software to optimize routes and meet delivery deadlines.

What is the role of a dispatch manager?

A dispatching manager oversees the coordination and scheduling of transportation or delivery services, ensuring that vehicles and personnel are assigned efficiently to meet operational needs. They often use dispatch software, monitor routes, and communicate with drivers to optimize service and maintain safety standards.
What are popular job titles related to Dispatching Manager jobs in Raleigh, NC? For Dispatching Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Dispatching Manager jobs in Raleigh, NC look for? The top searched job categories for Dispatching Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Dispatching Manager jobs? Cities near Raleigh, NC with the most Dispatching Manager job openings:
Dispatch Manager

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


SouthernCarlson rating

5.7

Company rating: 5.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

325th of 368 rated retail wholesalers


Job description

The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.
Dispatch Manager - Full Time
Location: Raleigh, NC
Schedule: Monday-Friday | Full-Time
Compensation: Based on Experience | Salary + Bonus
About Us
SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, we've built our foundation on service, trust, and a commitment to providing professional-grade solutions that keep our customers running strong.
We offer the broadest selection of high-quality products from top suppliers in the industry-backed by tool repair services, reliable expertise, and a passion for helping contractors, builders, and manufacturers succeed.
At SouthernCarlson, Our Promise Means More™-because how we serve matters just as much as what we deliver.
Our Core Values - OUR PROMISE MEANS MORE™
Respect - We build relationships on trust, collaboration, and kindness while taking the time to learn, grow, and celebrate wins together.
Integrity - We go above and beyond to help customers and employees and do what's right to resolve issues.
Teamwork - We support and encourage one another while working together to deliver a top-notch customer experience.
Family Environment - We're a nationwide company with a local, family-like feel at every branch.
Position Overview
The Dispatch Manager oversees and optimizes the company's delivery and logistics operations, ensuring service excellence, regulatory compliance, and cost efficiency. This role is responsible for developing dispatch strategies, managing driver performance, and driving process improvements that support operational goals and customer satisfaction.
What You'll Be Doing
  • Lead and manage all dispatch and transportation functions, including scheduling inbound vendor deliveries and outbound customer shipments using company fleet resources.
  • Implement dispatch procedures and policies to improve route efficiency, on-time delivery performance, and service standards.
  • Exercise discretion and independent judgment in planning driver assignments, resolving service issues, and prioritizing delivery routes to optimize productivity and control costs.
  • Oversee DOT compliance programs, ensuring all fleet and driver operations adhere to federal, state, and local regulations.
  • Manage and evaluate driver performance, including training, scheduling, coaching, and corrective action as needed.
  • Resolve escalated customer and vendor issues while balancing customer satisfaction with operational priorities and company policies.
  • Collaborate with operations and leadership teams to forecast delivery needs, align resources, and contribute to business planning initiatives.
  • Follow all company safety policies and procedures, including proper use of required personal protective equipment (PPE).
  • Perform other duties as assigned.

You May Be a Good Fit If You Have
• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field; or an equivalent combination of education and relevant experience.
• Minimum of 3 years of experience in logistics, transportation management, or dispatch operations, including at least 2 years in a supervisory or leadership role.
• Strong leadership, organizational, and problem-solving skills with proven experience managing logistics or fleet operations.
• Ability to make independent, strategic decisions in a fast-paced environment and under time constraints.
• Working knowledge of DOT regulations, compliance requirements, and routing systems.
• Strong analytical skills with the ability to interpret performance metrics and drive operational improvements.
• Excellent communication, interpersonal, and conflict resolution skills.
• Strong verbal and written communication abilities.
• Ability to establish and maintain effective working relationships across all levels of the organization.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Ability to utilize technology and online tools to support daily operations.
Why You'll Love It Here
Competitive Compensation - Base salary plus bonus opportunities
Collaborative Family Culture - A team-first environment built on trust, respect, and support
Career Growth Opportunities - We promote from within and invest in employee development
Comprehensive Benefits Package
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off
  • Paid Holidays

Ready to Lead Your Future?
Join a company where your leadership, expertise, and commitment to service make a difference every day. Apply today and become part of the SouthernCarlson team.
All offers of employment are contingent upon the successful completion of a background check and drug screening.
SouthernCarlson is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,
SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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