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Full Time Hvac Customer Service Jobs in Raleigh, NC

Call Pernell

HVAC Service Technician

Smithfield, NC

Call Pernell, Inc. in Smithfield, NC is looking to hire a full-time HVAC Service Technician to go ... We strive for our customers to see us as the establishment to call on when comfort and energy ...

ARS-Rescue Rooter

HVAC Service Tech

Durham, NC · On-site

$80K - $120K/yr

Up to $5,000 depending on experience and interview Full-time, year-round work Join ARS-Rescue ... Deliver professional customer service while completing HVAC service and repair work This position ...

ARS

HVAC Service Tech

Durham, NC · On-site

$80K - $120K/yr

Up to $5,000 depending on experience and interview Full-time, year-round work Join ARS-Rescue ... Deliver professional customer service while completing HVAC service and repair work This position ...

ARS-Rescue Rooter

HVAC Service Tech

Durham, NC · On-site

$80K - $120K/yr

Up to $5,000 depending on experience and interview Full-time, year-round work Join ARS-Rescue ... Deliver professional customer service while completing HVAC service and repair work This position ...

ARS-Rescue Rooter

HVAC Service Tech

Durham, NC

$80K - $120K/yr

Up to $5,000 depending on experience and interview Full-time, year-round work Join ARS-Rescue ... Deliver professional customer service while completing HVAC service and repair work This position ...

Daikin Applied

HVAC Service technician III

Raleigh, NC · On-site

$31.60 - $50.37/hr

Daikin Applied is seeking a full-time HVAC Service Technician III . You'll have the opportunity to ... Interact with customers by offering status reports of service before, during, and after each call ...

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All JobsHvac Customer Service JobsFull Time Hvac Customer Service JobsFull Time Hvac Customer Service Jobs in Raleigh, NC

Full Time Hvac Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do full time hvac customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for full time hvac customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a full time HVAC customer service representative?

Full Time HVAC Customer Service jobs involve assisting customers with their heating, ventilation, and air conditioning (HVAC) needs. This typically includes answering inquiries about HVAC products and services, scheduling maintenance or repair appointments, and resolving customer complaints or issues. Employees in these roles often work in call centers or office environments and may also coordinate with HVAC technicians to ensure customer satisfaction. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a full time HVAC customer service representative?

To thrive as a Full Time HVAC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of HVAC systems, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, scheduling tools, and call center systems is typically required. Excellent listening, patience, and conflict resolution skills help professionals excel in addressing customer concerns and coordinating with technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth workflow in a fast-paced environment.

What are some common challenges faced by full time HVAC customer service representatives, and how can they be managed?

Full Time HVAC Customer Service representatives often encounter challenges such as handling urgent service requests during peak seasons, communicating technical information clearly to customers, and coordinating effectively with field technicians. Managing these challenges requires strong organizational skills, patience, and the ability to prioritize tasks efficiently. Building good rapport with both customers and technicians, as well as staying updated on company procedures and HVAC terminology, can make the role smoother and more rewarding.

What is the difference between Full Time Hvac Customer Service vs Hvac Dispatcher?

AspectFull Time Hvac Customer ServiceHvac Dispatcher
CertificationsNone required, customer service skills preferredNone required, communication skills essential
Work EnvironmentOffice and on-site customer interactionsOffice-based, coordinating service calls
Employer UsageHVAC companies, service providersHVAC companies, service dispatch centers
Search IntentCustomer support, service schedulingJob coordination, route planning

Full Time Hvac Customer Service focuses on assisting customers, handling inquiries, and scheduling service appointments. In contrast, Hvac Dispatchers primarily coordinate and assign service calls to technicians, ensuring efficient operations. Both roles are vital in the HVAC industry but differ in daily tasks and focus areas.

What are popular job titles related to Full Time Hvac Customer Service jobs in Raleigh, NC?

For Full Time Hvac Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Full Time Hvac Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Full Time Hvac Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Full Time Hvac Customer Service jobs?

Cities near Raleigh, NC with the most Full Time Hvac Customer Service job openings:

Full Time Hvac Customer Service jobs near you
Infographic showing various Full Time Hvac Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

HVAC Service Technician

Air Experts Heating, Cooling, LLC

Raleigh, NC

$80K - $150K/yr

Full-time

Re-posted 27 days ago

Job description

Unlimited earning potential!

Are you ready to do work you can be proud of?

Are you ready to expand your skillset, advance in your career, and earn a good living along the way with steady year-round work?

Do you want to work with a management team that supports you and co-workers who believe in teamwork?

If you answered ‘YES’ to any one of those questions, please read below.

Air Experts has an opening for a full-time HVAC Service Technician hero willing to flex their HVAC troubleshooting skills and take great care of our customers.

What We Offer:

  • Competitive Pay $80k-$150k+ per year
  • Ongoing training
  • Company Vehicle w/ Gas Card
  • Company Phone, Tablet, and Hotspot
  • Medical Insurance – 2 plans to choose from
  • HSA with Company Contribution
  • Dental Insurance – 100% Company Paid
  • $25,000 Life & $25,000 AD&D - 100% Company Paid
  • Long Term Disability – 100% Company Paid
  • Short Term Disability
  • Vision Insurance - 100% Company Paid
  • Additional voluntary life insurance available up to $300,000 with a guaranteed $100,000
  • Critical Illness & Accident Insurance
  • 401K
  • 401K Match
  • Company Profit Sharing
  • Paid Training + EPA and NATE Certifications if you don't already have them.
  • Paid Time Off
  • Paid Holidays
  • Employee Referral Program
  • Generous Employee Discounts on anything we offer
  • Company Uniform
  • Year-round work (There’s no “slow” season for us)
  • Continuous coaching and growth opportunity (we believe in promoting from within!)

What YOU will be responsible for as an HVAC Service Technician:

  • Providing EXCEPTIONAL service to our customers
  • Diagnosing, repairing, maintaining HVAC units and their components in residential applications
  • Informing and educating customers about their systems and additional services we provide to benefit them
  • Traveling to job sites and working closely with our dispatch team to keep customers informed throughout the process
  • Learning the Air Experts & Raleigh Heating and Air HVAC Technician Method (Don’t worry, we will train you to be successful!)

HVAC Technician Qualifications:

  • 3+ years of residential HVAC service experience

  • A customer-focused mindset - you take pride in helping people

  • A team player with a professional, positive attitude

  • Valid driver's license with a clean driving record

  • Ability to pass a background check and drug screening

  • Must be able to access attics and tight spaces safely

  • EPA Certification required

  • NATE Certification preferred (but not required)