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Dispatching Manager Jobs in Minnesota (NOW HIRING)

Amrize

Dispatcher I

Moorhead, MN

We're seeking a Dispatcher I who's ready to put your skills to work on projects that matter - and ... Manage incoming internal and external customer phone calls, exercising judgment within ...

Legendary Home Services

Dispatcher

New Hope, MN · On-site

$22 - $25/hr

Work closely with Service Coordinators, Operations Managers, and field teams to ensure smooth daily ... Previous dispatching, scheduling, call center, or customer service experience preferred. * Strong ...

Magnum

Dispatcher

Minneapolis, MN · On-site

$60K - $65K/yr

What You'll Do As a Dispatcher, you will help manage daily operations and ensure freight moves efficiently through the network. * Coordinate and dispatch drivers, trucks, and equipment to maximize ...

Magnum

Dispatcher

Minneapolis, MN · On-site

$60K - $65K/yr

What You'll Do As a Dispatcher, you will help manage daily operations and ensure freight moves efficiently through the network. * Coordinate and dispatch drivers, trucks, and equipment to maximize ...

Amrize

Dispatcher I

Moorhead, MN · On-site

Dispatcher I | Req ID: 17298 | HR Contact: Roscoe Chambers| Location: Moorhead Office MN ABOUT THE ... Manage incoming internal and external customer phone calls, exercising judgment within ...

Transdev

Dispatcher

Saint Paul, MN

$25.75/hr

Manage daily service by reviewing route performance and proactively responding to situations that ... Technical Degree preferred. * 3-5 years' experience dispatching. * Excellent verbal, interpersonal ...

Transdev

Dispatcher

Saint Paul, MN · On-site

$25.75/hr

Manage daily service by reviewing route performance and proactively responding to situations that ... Technical Degree preferred. * 3-5 years' experience dispatching. * Excellent verbal, interpersonal ...

Prinsco, Inc.

Dispatcher

Prinsburg, MN · On-site

$22 - $26/hr

As a Dispatcher, you play a key role in keeping our deliveries moving safely, efficiently, and on ... This reflects management's assignment of essential functions; it does not prescribe or restrict the ...

New

PRINSCO

Dispatcher

Prinsburg, MN · On-site

$22 - $26/hr

As a Dispatcher, you play a key role in keeping our deliveries moving safely, efficiently, and on ... This reflects management's assignment of essential functions; it does not prescribe or restrict the ...

New

Schmitty & Sons

Dispatcher

Eagan, MN · On-site

$24 - $26/hr

We are growing our dispatch operation! We are looking for two, upbeat, friendly people to join our ... Professional management team that cares * Friendly staff always willing to help out * Full benefit ...

SCHMITTY & SONS HOLDING INC

Dispatcher

Eagan, MN · On-site

$24 - $26/hr

We are growing our dispatch operation! We are looking for two, upbeat, friendly people to join our ... Professional management team that cares * Friendly staff always willing to help out * Full benefit ...

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All JobsDispatching JobsDispatching Manager JobsDispatching Manager Jobs in Minnesota

Dispatching Manager information

What does a dispatching manager do?

A Dispatching Manager oversees the scheduling, coordination, and management of dispatch operations within a company, often in industries like transportation, logistics, or emergency services. Their primary role is to ensure that vehicles, staff, or resources are allocated efficiently and operations run smoothly. They supervise dispatchers, handle customer or client communication, address any operational issues, and work to meet delivery or service timelines. Additionally, Dispatching Managers may analyze performance metrics and implement improvements to optimize efficiency and service quality.

What are the key skills and qualifications needed to thrive as a dispatching manager?

A Dispatching Manager needs strong organizational, problem-solving, and leadership skills, typically supported by experience in logistics or transportation management. Familiarity with dispatch software, GPS tracking systems, and sometimes relevant certifications like Certified Dispatcher are important technical qualifications. Excellent communication, decision-making, and the ability to remain calm under pressure are crucial soft skills for this role. Mastery of these skills ensures efficient coordination of resources, timely deliveries, and effective team management in a dynamic environment.

What are some common challenges faced by a dispatching manager, and how can they be effectively addressed?

Dispatching Managers often encounter challenges such as coordinating schedules for multiple drivers, handling last-minute route changes, and ensuring timely deliveries despite unexpected delays. To address these issues, successful Dispatching Managers utilize advanced logistics software, maintain clear communication channels with drivers and clients, and develop contingency plans for common disruptions. Building strong relationships within the team and staying adaptable are key to managing the dynamic nature of dispatch operations.

What is the difference between Dispatching Manager vs Dispatch Coordinator?

AspectDispatching ManagerDispatch Coordinator
CredentialsExperience in logistics, possibly management certificationsRelevant logistics or transportation certifications, less managerial experience
Work EnvironmentOversees dispatch teams, manages operations, strategic planningCoordinates daily dispatch activities, communicates with drivers and clients
Employer & Industry UsageUsed in transportation, logistics, freight companiesCommon in similar industries, often as entry to mid-level role

The Dispatching Manager typically holds more experience and oversees dispatch teams and operations, focusing on strategic management. The Dispatch Coordinator handles daily dispatch activities, ensuring smooth communication between drivers and clients. Both roles are essential in logistics and transportation, but the manager role involves higher-level planning and supervision.

What are popular job titles related to Dispatching Manager jobs in Minnesota?

For Dispatching Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Dispatching Manager jobs in Minnesota look for?

The top searched job categories for Dispatching Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Dispatching Manager jobs?

Cities in Minnesota with the most Dispatching Manager job openings:

Dispatching Manager jobs near you
Infographic showing various Dispatching Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Dispatcher

Legendary Home Services Parent LLC

Minneapolis, MN • On-site

$22 - $25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Dispatcher (Evening Shift)

Location: New Hope, MN
Pay: $22.00-$25.00 per hour, based on experience
Shift: 3:30 PM - 11:30 PM, Monday-Friday
Rotating weekend on-call coverage required.

About the Role

Are you someone who thrives in a fast-paced environment, enjoys solving scheduling puzzles, and loves keeping things organized? As an Evening Dispatcher, you'll be the operational hub that keeps our technicians moving efficiently and our customers informed every step of the way.

You'll coordinate technician schedules, dispatch service calls, communicate with customers, and adapt quickly as priorities change throughout the day. Your ability to think ahead, multitask, and provide exceptional customer service will play a critical role in delivering the Legendary experience our customers expect.

About Legendary Home Services

Legendary Home Services is the parent company of Blue Ox Heating & Air, Paul Bunyan Plumbing & Drains, EarlyBird Electric, and Ouverson Sewer & Water. We proudly serve homeowners across Minnesota by delivering Legendary Service and Legendary Care.

We're committed to investing in our people through ongoing training, career advancement opportunities, competitive pay, and a collaborative culture where high performers are recognized and rewarded.

What You'll Do
  • Dispatch technicians efficiently based on availability, skill set, location, and customer urgency.
  • Monitor technician progress throughout the day and adjust schedules as needed.
  • Keep customers informed regarding arrival times, delays, and appointment updates.
  • Coordinate closely with technicians to ensure they have complete job information after arrival.
  • Prioritize emergency and same-day service requests while balancing technician capacity.
  • Update ServiceTitan and other systems with accurate job notes and status changes.
  • Handle customer questions and scheduling concerns with professionalism and empathy.
  • Work closely with Service Coordinators, Operations Managers, and field teams to ensure smooth daily operations.
  • Maintain accurate records and documentation throughout each shift.
  • Help identify opportunities to improve scheduling efficiency and customer experience.
What We're Looking For
  • Previous dispatching, scheduling, call center, or customer service experience preferred.
  • Strong computer skills and ability to quickly learn software systems (ServiceTitan experience is a plus).
  • Excellent communication and customer service skills.
  • Exceptional organizational and multitasking abilities.
  • Ability to remain calm and make sound decisions in a fast-paced environment.
  • Strong attention to detail.
  • Knowledge of HVAC, plumbing, electrical, or home service industries is a plus but not required.
  • High school diploma or equivalent.
What Makes You Successful
  • You enjoy solving problems and thinking several steps ahead.
  • You communicate clearly and confidently with customers and technicians.
  • You stay organized even when priorities change quickly.
  • You have a positive attitude and enjoy working as part of a team.
  • You hold yourself to a high standard and lead with integrity.