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Dispatching Manager Jobs in Connecticut (NOW HIRING)

Interstate Waste Services

Dispatcher

Shelton, CT

The Dispatcher coordinates and manages daily waste collection operations, ensuring efficient route execution and timely customer service. This role serves as the central communication hub between ...

Interstate Waste Services

Dispatcher

Danbury, CT · On-site

The Dispatcher coordinates and manages daily waste collection operations, ensuring efficient route execution and timely customer service. This role serves as the central communication hub between ...

Interstate Waste Services

Dispatcher

Shelton, CT · On-site

The Dispatcher coordinates and manages daily waste collection operations, ensuring efficient route execution and timely customer service. This role serves as the central communication hub between ...

Interstate Waste Services

Dispatcher

Danbury, CT

The Dispatcher coordinates and manages daily waste collection operations, ensuring efficient route execution and timely customer service. This role serves as the central communication hub between ...

Interstate Waste Services

Dispatcher

Danbury, CT · On-site

$70K - $90K/yr

The Dispatcher coordinates and manages daily waste collection operations, ensuring efficient route execution and timely customer service. This role serves as the central communication hub between ...

HARP Home Services

Dispatcher

Windsor, CT · On-site

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is responsible for scheduling and dispatching HVAC Service, Electrical, and Plumbing ... management and scheduling / dispatch software. Job Posted by ApplicantPro

Interstate Waste Services

Dispatcher

Shelton, CT · On-site

$70K - $90K/yr

The Dispatcher coordinates and manages daily waste collection operations, ensuring efficient route execution and timely customer service. This role serves as the central communication hub between ...

Interstate Waste Services

Dispatcher

Danbury, CT · On-site

$70K - $90K/yr

The Dispatcher coordinates and manages daily waste collection operations, ensuring efficient route execution and timely customer service. This role serves as the central communication hub between ...

Interstate Waste Services

Dispatcher

Danbury, CT · On-site

$70K - $90K/yr

The Dispatcher coordinates and manages daily waste collection operations, ensuring efficient route execution and timely customer service. This role serves as the central communication hub between ...

Interstate Waste Services

Dispatcher

Shelton, CT · On-site

$70K - $90K/yr

The Dispatcher coordinates and manages daily waste collection operations, ensuring efficient route execution and timely customer service. This role serves as the central communication hub between ...

IXP Corporation

911 Dispatcher

Danbury, CT · On-site

$25.01 - $30.45/hr

... by dispatching the appropriate public safety resources. This position is responsible for ... Provides Manager with input regarding policies and procedures pertaining to the operation of the ...

A.P. Møller - Maersk A/S

Dispatcher

Wallingford, CT

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build ... Also work as a liaison between customers, drivers, and management. Essential Functions:

A.P. Møller - Maersk A/S

Dispatcher

Wallingford, CT · On-site

$22 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build ... Also work as a liaison between customers, drivers, and management. Essential Functions:

BioTouch

Medical Logistics Dispatcher

West Haven, CT · On-site

$25.24/hr

The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and accurately. This position is the primary communicator ...

BioTouch

Medical Logistics Dispatcher

West Haven, CT · On-site

$25.24/hr

The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and accurately. This position is the primary communicator ...

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All JobsDispatching JobsDispatching Manager JobsDispatching Manager Jobs in Connecticut

Dispatching Manager information

What does a dispatching manager do?

A Dispatching Manager oversees the scheduling, coordination, and management of dispatch operations within a company, often in industries like transportation, logistics, or emergency services. Their primary role is to ensure that vehicles, staff, or resources are allocated efficiently and operations run smoothly. They supervise dispatchers, handle customer or client communication, address any operational issues, and work to meet delivery or service timelines. Additionally, Dispatching Managers may analyze performance metrics and implement improvements to optimize efficiency and service quality.

What are the key skills and qualifications needed to thrive as a dispatching manager?

A Dispatching Manager needs strong organizational, problem-solving, and leadership skills, typically supported by experience in logistics or transportation management. Familiarity with dispatch software, GPS tracking systems, and sometimes relevant certifications like Certified Dispatcher are important technical qualifications. Excellent communication, decision-making, and the ability to remain calm under pressure are crucial soft skills for this role. Mastery of these skills ensures efficient coordination of resources, timely deliveries, and effective team management in a dynamic environment.

What are some common challenges faced by a dispatching manager, and how can they be effectively addressed?

Dispatching Managers often encounter challenges such as coordinating schedules for multiple drivers, handling last-minute route changes, and ensuring timely deliveries despite unexpected delays. To address these issues, successful Dispatching Managers utilize advanced logistics software, maintain clear communication channels with drivers and clients, and develop contingency plans for common disruptions. Building strong relationships within the team and staying adaptable are key to managing the dynamic nature of dispatch operations.

What is the difference between Dispatching Manager vs Dispatch Coordinator?

AspectDispatching ManagerDispatch Coordinator
CredentialsExperience in logistics, possibly management certificationsRelevant logistics or transportation certifications, less managerial experience
Work EnvironmentOversees dispatch teams, manages operations, strategic planningCoordinates daily dispatch activities, communicates with drivers and clients
Employer & Industry UsageUsed in transportation, logistics, freight companiesCommon in similar industries, often as entry to mid-level role

The Dispatching Manager typically holds more experience and oversees dispatch teams and operations, focusing on strategic management. The Dispatch Coordinator handles daily dispatch activities, ensuring smooth communication between drivers and clients. Both roles are essential in logistics and transportation, but the manager role involves higher-level planning and supervision.

What are the most commonly searched types of Dispatching jobs in Connecticut?

The most popular types of Dispatching jobs in Connecticut are:

What are popular job titles related to Dispatching Manager jobs in Connecticut?

For Dispatching Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Dispatching Manager jobs in Connecticut look for?

The top searched job categories for Dispatching Manager jobs in Connecticut are:

Dispatching Manager jobs near you
Infographic showing various Dispatching Manager job openings in Connecticut as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Ambulance Dispatcher - PRN - 12 hr shift - Danbury

Northwell Health

Danbury, CT • On-site

$19.54 - $37.94/hr

Per diem

Re-posted 18 days ago

Northwell Health rating

7.8

Company rating: 7.8 out of 10

Based on 564 frontline employees who took The Breakroom Quiz

127th of 889 rated healthcare providers

Job description

Description
Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State's largest private employer with over 104,000 employees - including members of Northwell Health Physician Partners - who are working to change health care for the better.
Summary:
Provides communication and administrative support between hospital and internal/external customers for the patient conveyance area by using interventional and critical thinking skills. Ensures continuous and effective service of the patient conveyance system. In general terms, is the first point of contact for internal and external customers.
Responsibilities:
1. Receives incoming calls from customers; prioritizes, dispatches and follows up to completion.
2. Evaluates all potential problems and situations from incoming phone calls or from the monitoring of all computer-aided dispatch management systems and other related communication mediums.
3. Provides clerical support to the EMS administration i.e. schedules meetings, reports and tracks incident reports, employee absences, assist with shift coverages.
4. Maintains situational awareness and notifies EMS administration of specific and evolving situations in the community (high impact events)
5. Contributes to continuous performance improvement activities.
6. Fulfills all compliance responsibilities related to the position.
7. Answer all incoming telephone calls and route calls promptly as appropriate within the service.
8. Maintain two-way radio communication with all field staff, operate the computer aided dispatch (CAD) equipment
9. Book, document all emergent and non-emergent requests for service.
10. Relay requests for service to appropriate resources.
11. Track and strategically deploy all transportation resources with CAD, maintain equipment within the communications center
12. May participate in orientation of new employees.
13. Recommends change and provides feedback to supervisory staff to ensure smooth operation of the system.
14. Maintains communications center in neat condition.
15. Maintain an ample amount of the appropriate paper work copies from the master book needed for ambulance and wheelchair calls.
16. Contact all facilities for the next day to verify scheduled trips. This verification is to include the location of pick up, drop off location, wheelchair needed, bariatric etc.
17. Fulfills all compliance responsibilities related to the position.
18. Performs other duties as assigned.
Education Skills Experience:
High School graduate, or equivalent, with a minimum of 6 months as a dispatcher in a relevant field. (EMS /Clinical background is preferred).
Tech-savvy with knowledge of computer aided dispatch software (CAD). Advanced data entry skills. Knowledge of procedures and guidelines for emergency situations. Proficient in English 9 oral and written). Outstanding organizational and multitasking abilities. Active listener with excellent communication skills. Sound judgment and critical thinking.
Emergency Medical Technician training and certification.
Working Conditions:
Manual: Little or no manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: WCHN Affiliates
Org Unit: 650
Department: Northwell Health Ambulance CT
Exempt: No
Salary Range: $19.54 - $37.94 Hourly

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