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Dispatching Assistant Jobs in Tennessee (NOW HIRING)

Transdev

Dispatcher / Road Supervisor

Knoxville, TN · On-site

$26.65 - $27.49/hr

Dispatcher / Road Supervisor (AM / PM) Transdev in Knoxville, TN is hiring for a Dispatcher / Road ... breakdowns; assist operators in completing incident and accident reports. • Perform road ...

Rhodes College

Campus Safety Dispatcher

Memphis, TN · On-site

One-year minimum in dispatching or comparable organizational experience (e.g. customer service ... * Assist with care and maintenance of department equipment and supplies. * Complete required ...

US Venture, Inc.

Dispatch Supervisor

Nashville, TN · On-site

$28/hr

... dispatching of trucks to convey freight to assigned destinations in a timely and efficient manner. Track deliveries via computer systems and monitors communication lines to assist with complex or ...

LiftOne

Dispatcher

Chattanooga, TN · On-site

This will include dispatching technicians to customer locations. * Responsible for WIP and dispatch ... Review service dashboard reports and assist service management as a solutions provider to improve ...

LiftOne

Dispatcher

Chattanooga, TN · On-site

This will include dispatching technicians to customer locations. * Responsible for WIP and dispatch ... Review service dashboard reports and assist service management as a solutions provider to improve ...

AAA Auto Club Group

Fleet Dispatcher

Nashville, TN · On-site

$17.79/hr

... dispatching system * Accept payment from members / customers, when necessary * Reconcile and resolve rudimentary payment issues and maintain related records and files * Assist coworkers and less ...

Andrews Cadillac

Automotive Service Dispatcher

Brentwood, TN · On-site

$17.50 - $23.50/hr

... issues. * Assist with administrative duties and other service department functions as needed. Qualifications * Minimum of 1+ year of dispatching experience in an automotive service department ...

Andrews Cadillac

Automotive Service Dispatcher

Brentwood, TN · On-site

$17.50 - $23.50/hr

... issues. * Assist with administrative duties and other service department functions as needed. Qualifications * Minimum of 1+ year of dispatching experience in an automotive service department ...

Andrews Cadillac

Automotive Service Dispatcher

Brentwood, TN · On-site

$17.50 - $23.50/hr

... issues. * Assist with administrative duties and other service department functions as needed. Qualifications * Minimum of 1+ year of dispatching experience in an automotive service department ...

ABM Industries, Inc.

Shuttle Dispatcher

Nashville, TN · On-site

$19/hr

Schedules and dispatches Wheelchair Assistants to appropriate locations according to customer ... dispatching; employees. A good job for someone just entering the workforce or returning to the ...

Gypsum Management and Supply

Dispatcher

Chattanooga, TN · On-site

... Assist customers with will call orders Supervises stocking crews, conducts performance reviews and employee orientation, and coordinates driver training Schedules and dispatches crews to maximize ...

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Dispatching Assistant information

What does a dispatching assistant do?

A Dispatching Assistant supports the dispatch team by coordinating and tracking the movement of vehicles, shipments, or personnel. Their duties include communicating with drivers or field staff, updating schedules, preparing documentation, and resolving issues that may arise during transit. They play a key role in ensuring efficient operations and timely deliveries by maintaining clear records and offering logistical support. Dispatching Assistants often use specialized software to manage schedules and communicate with team members effectively.

What are the key skills and qualifications needed to thrive as a dispatching assistant, and why are they important?

To thrive as a Dispatching Assistant, you need strong organizational skills, attention to detail, and basic understanding of logistics principles, often supported by a high school diploma. Familiarity with dispatch software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills ensure efficient coordination of dispatch operations, timely deliveries, and effective team collaboration.

What are some common challenges faced by a dispatching assistant, and how can I prepare for them?

Dispatching Assistants often face challenges such as handling multiple requests simultaneously, managing last-minute schedule changes, and communicating effectively with drivers and other team members under time pressure. To prepare, it's helpful to develop strong organizational skills, become comfortable with dispatch software, and practice clear, concise communication. Adapting quickly to shifting priorities and maintaining a calm, solutions-focused mindset are also valuable traits that help ensure smooth operations in a dynamic work environment.

What is the difference between Dispatching Assistant vs Customer Service Representative?

AspectDispatching AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer logistics or transportation certificationsHigh school diploma; customer service or communication training often preferred
Work EnvironmentLogistics or transportation companies, often in office or dispatch centersRetail, call centers, or service industries, mainly in office settings
Employer & Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, hospitality, and various service sectors
Common Search & Comparison IntentUnderstanding roles in dispatch and logisticsCustomer interaction and support roles

The main difference between a Dispatching Assistant and a Customer Service Representative lies in their focus and work environment. Dispatching Assistants primarily support logistics and transportation operations, coordinating deliveries and schedules, while Customer Service Representatives handle client inquiries and support across various industries. Both roles require strong communication skills but serve different functions within their respective sectors.

How much does a dispatching assistant make?

A dispatching assistant typically earns between $30,000 and $45,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. The role often requires strong organizational skills and familiarity with dispatch software or communication tools.

Is it hard to get hired as a dispatching assistant?

Getting hired as a dispatching assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software. Entry-level positions are often available, but competition can vary depending on the industry and location; relevant experience or certifications can improve chances of employment.

What is the role of a dispatching assistant?

A dispatching assistant supports the dispatching process by coordinating the scheduling and routing of vehicles or personnel, often using dispatch software or communication tools. They ensure timely delivery or service, handle communication with drivers or field staff, and maintain accurate records of dispatch activities. This role requires organizational skills and attention to detail to ensure efficient operations.

What are the most commonly searched types of Dispatching jobs in Tennessee?

The most popular types of Dispatching jobs in Tennessee are:

Dispatching Assistant jobs near you

Campus Safety Dispatcher

Memphis, TN

Rhodes College
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about Rhodes Collegeexternal

Full-time

Re-posted 14 days ago

Key responsibilities

  • Dispatch emergency, crisis, and routine responses via 911 and radio in accordance with policies and laws.

  • Administer the Campus Parking Program, including issuing parking decals, updating parking information, and managing appeals.

  • Complete required paperwork, maintain department records, reports, and files, and assist with the care and maintenance of department equipment and supplies.

Job description

Job Title:Campus Safety DispatcherDepartment:Campus SafetyJob Description:

The Campus Safety Dispatcher is responsible for accomplishing the mission of the Campus Safety Department, to provide for both the security and safety of the Rhodes community. The Dispatcher's schedule will be Wednesday - Thursday from 7AM - 3PM; Friday from 12PM - 8PM AND Saturday - Sunday from 3PM - 11PM. This position is 40 hours per week. Shift is subject to change based on the needs of the college.

Job Qualifications:

  • High School Diploma or GED required.

  • One-year minimum in dispatching or comparable organizational experience (e.g. customer service representative, computer aided dispatching, administrative/office support) preferred.

  • Proficiency with Microsoft Office required. Must be able to complete an administrative assessment consisting of keyboarding, proofreading, and Microsoft Excel.

  • Excellent customer service utilizing strong analytical skills, excellent communication, interpersonal and administrative skills.

Job Responsibilities include, but may not be limited to:

  • Administer the Campus Parking Program specifications; management of issuing parking decals, updating parking information and appeals.

  • Assist with care and maintenance of department equipment and supplies.

  • Complete required paperwork in compliance with the Campus Safety Operations Manual and College Handbook, including but not limited to: operations notes, data entry and computer aided dispatch. Maintain department records, reports, and files as required and confidentiality thereof.

  • Dispatch clearly and accurately in emergency/crisis/routine response via 911 and radio when emergency situations arise, in accordance with College and departmental policy, Federal, State and local laws.

  • Enhance professional growth and development through participation in educational programs, current literature, in-service meetings and workshops as assigned. Complete annually the Campus Security Authority (CSA) training.

  • Maintain a constant alertness for signs or indications of unusual or abnormal conditions in the Campus Safety office and incoming alarms and calls.

  • Operate a customer service driven Campus Safety front office. Sometimes under pressure with attention to detail, work with changing priorities, manage multiple phone lines, radio dispatching, monitor incoming door/gate/fire alarms, monitor camera system, while simultaneously and independently, exercise initiative and use discretion and priorities to ensure the safety of the Campus community.

  • Other duties as assigned.

  • Regular and punctual attendance is an essential function to perform the duties of this position.

  • This position is classified as essential personnel, which may require attendance during inclement weather or other times at which the campus is closed.

  • Work on a daily basis with student workers.

A complete application includes a cover letter and a resume.

Rhodes is an equal opportunity employer that offers an excellentbenefitspackage and a great working environment.

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