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Dispatching Assistant Jobs in Florida (NOW HIRING)

Acme Barricades

Admin Assistant/Dispatcher

Orlando, FL · On-site

$16 - $17/hr

The Administrative Assistant/Dispatch position is responsible for administrative duties in an office setting. Duties could include a wide variety of receptionist and customer service functions ...

Acme Barricades

Admin Assistant/Dispatcher

Pensacola, FL

$16 - $21.75/hr

The Administrative Assistant/Dispatch position is responsible for administrative duties in an office setting. Duties could include a wide variety of receptionist and customer service functions ...

Acme Barricades

Admin Assistant/Dispatcher

Orlando, FL · On-site

$16 - $17/hr

The Administrative Assistant/Dispatch position is responsible for administrative duties in an office setting. Duties could include a wide variety of receptionist and customer service functions ...

Acme Barricades

Admin Assistant/Dispatcher

Pensacola, FL · On-site

$17 - $19/hr

The Administrative Assistant/Dispatch position is responsible for administrative duties in an office setting. Duties could include a wide variety of receptionist and customer service functions ...

Fuss Free AC LLC

Dispatcher

Fort Lauderdale, FL

$35K - $50K/yr

You will be responsible for dispatching, scheduling, ordering parts and closing out calls while ... * Assist in processing of completed jobs to ensure proper handling of materials and accurate ...

Fuss Free AC LLC

Dispatcher

Fort Lauderdale, FL

$35K - $50K/yr

You will be responsible for dispatching, scheduling, ordering parts and closing out calls while ... * Assist in processing of completed jobs to ensure proper handling of materials and accurate ...

All County Ambulance FL

Dispatcher

Fort Pierce, FL · On-site

Dispatcher Reports To: Communications Manager Job Family: Communications Reviewed & Updated: 04/04 ... Attends all communication meetings. * Assist with providing information for investigations of ...

All County Ambulance FL

Dispatcher

Fort Pierce, FL · On-site

Dispatcher Reports To: Communications Manager Job Family: Communications Reviewed & Updated: 04/04 ... Attends all communication meetings. * Assist with providing information for investigations of ...

RATP DEV USA

Dispatcher

Tavares, FL · On-site

$17/hr

Ensure service on missed pick-ups by coordinating driver movement in the field * Assist in ... Dispatcher * Vacation * Sick time * Life & Accident Insurance * Medical, Dental, and Vision ...

All County Ambulance FL

Dispatcher

Fort Pierce, FL · On-site

Dispatcher Reports To: Communications Manager Job Family: Communications Reviewed & Updated: 04/04 ... Attends all communication meetings. * Assist with providing information for investigations of ...

RATP Dev USA

Dispatcher

Tavares, FL

Ensure service on missed pick-ups by coordinating driver movement in the field * Assist in ... Dispatcher * Vacation * Sick time * Life & Accident Insurance * Medical, Dental, and Vision ...

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Showing results 21-40

All JobsDispatching JobsDispatching Assistant JobsDispatching Assistant Jobs in Florida

Dispatching Assistant information

What is the role of a dispatching assistant?

A dispatching assistant supports the dispatching process by coordinating the scheduling and routing of vehicles or personnel, often using dispatch software or communication tools. They ensure timely delivery or service, handle communication with drivers or field staff, and maintain accurate records of dispatch activities. This role requires strong organizational skills and attention to detail to ensure efficient operations.

What does a dispatching assistant do?

A Dispatching Assistant supports the dispatch team by coordinating and tracking the movement of vehicles, shipments, or personnel. Their duties include communicating with drivers or field staff, updating schedules, preparing documentation, and resolving issues that may arise during transit. They play a key role in ensuring efficient operations and timely deliveries by maintaining clear records and offering logistical support. Dispatching Assistants often use specialized software to manage schedules and communicate with team members effectively.

What are some common challenges faced by a dispatching assistant, and how can I prepare for them?

Dispatching Assistants often face challenges such as handling multiple requests simultaneously, managing last-minute schedule changes, and communicating effectively with drivers and other team members under time pressure. To prepare, it's helpful to develop strong organizational skills, become comfortable with dispatch software, and practice clear, concise communication. Adapting quickly to shifting priorities and maintaining a calm, solutions-focused mindset are also valuable traits that help ensure smooth operations in a dynamic work environment.

What are the key skills and qualifications needed to thrive as a dispatching assistant, and why are they important?

To thrive as a Dispatching Assistant, you need strong organizational skills, attention to detail, and basic understanding of logistics principles, often supported by a high school diploma. Familiarity with dispatch software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills ensure efficient coordination of dispatch operations, timely deliveries, and effective team collaboration.

What is the difference between Dispatching Assistant vs Customer Service Representative?

AspectDispatching AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer logistics or transportation certificationsHigh school diploma; customer service or communication training often preferred
Work EnvironmentLogistics or transportation companies, often in office or dispatch centersRetail, call centers, or service industries, mainly in office settings
Employer & Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, hospitality, and various service sectors
Common Search & Comparison IntentUnderstanding roles in dispatch and logisticsCustomer interaction and support roles

The main difference between a Dispatching Assistant and a Customer Service Representative lies in their focus and work environment. Dispatching Assistants primarily support logistics and transportation operations, coordinating deliveries and schedules, while Customer Service Representatives handle client inquiries and support across various industries. Both roles require strong communication skills but serve different functions within their respective sectors.

Is it hard to get hired as a dispatching assistant?

Getting hired as a dispatching assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software. Entry-level positions are often available, but competition can vary depending on the industry and location; relevant experience or certifications can improve chances of employment.
What are the most commonly searched types of Dispatching jobs in Florida? The most popular types of Dispatching jobs in Florida are:
What cities in Florida are hiring for Dispatching Assistant jobs? Cities in Florida with the most Dispatching Assistant job openings:
Dispatching Assistant jobs near you

Dispatcher/Customer Service Representative / Full Time

Garage Door Partners LLC

Naples, FL • On-site

$30/hr

Full-time

Re-posted 25 days ago

Job description

Description:

This is an excellent opportunity to join a team of committed professionals in the home services industry. In this role, you will have the ability to impact our company by helping customers book service appointments. Your skills and love for helping people solve problems is key to being a great fit for this role. We are a fast-paced organization, set to thrive and grow in an exciting and stable business sector. You will help us by representing our brand as the first touch with our company.


We are committed to delivering stellar service to our customers. Our company is driven by excellence in performance, clear communication, investing in our team, and growing our brand. The right fit for us is someone who understands that customer service is a key part of how we reach goals. Our Customer Service Representatives are a critical roles within our call center team.



Responsibilities

  • Convert incoming customer calls into booked service appointments.
  • Deliver scripts with an authentic cadence.
  • Be clear, compelling and personable in all communication with customers.
  • Respond to customer requests, resolving issues and promoting the brand.
  • Be professional and establish customer rapport, encouraging repeat business.
  • Participate in training to boost booked calls and practice outbound calling.
  • Resolve customer complaints quickly – involving Call Center Manager as needed.
  • Maintain customer database with accurate information.
  • Support for Lead Dispatcher
  • Assist in relaying accurate information to technicians, ensuring proficient, quality customer experiences.
  • Assist in updating customers throughout the day on the technician’s progress.


Requirements:
  • Develop a proven track record in customer service.
  • Good typist and proficient with phone systems.
  • Strong verbal and written communications.
  • Ability to build trust and demonstrate empathy.
  • Service Titan experience is a plus.
  • Personality that blends well with a fast-paced, goal-driven environment.
  • Loves to win as a team.
  • Support for Lead Dispatcher
  • Strong verbal and written communications.
  • Ability to build trust, diffuse conflict and hold others accountable.
  • Personality that blends well with a fast-paced, goal-driven environment.
  • Competitive individual contributor who also loves to win as a team.


FULL TIME, IN OFFICE POSITION:

This is a full-time 5 days a week position that does require a weekend day / Schedule options can be flexible for candidate(s) who meet the skill sets required

  • Sample Schedule 1 ( 9:00-5:30pm Sunday-Thursday )
  • Sample Schedule 2 ( 8:00-4:30pm Tuesday – Saturday )
  • Sample Schedule 3 ( 10:30am-7:00pm Monday – Friday ) Alternating 1 weekend day every 3 weeks

TRAINING: Two (2) weeks Paid Training, M-F 8:30am-4:30pm w/ 30 min break

PAY: Up to $30/hr.


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