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Dispatching Assistant Jobs in Miami, FL (NOW HIRING)

Alcrete LLC

Dispatcher

Florida City, FL · On-site

Project Manager or General Manager Position Overview The role of Dispatching Assistant at Alcrete is to work closely with the Project Manager and the production team to ensure all products are ...

Alcrete

Dispatcher

Florida City, FL · On-site

Project Manager or General Manager Position Overview The role of Dispatching Assistant at Alcrete is to work closely with the Project Manager and the production team to ensure all products are ...

Fuss Free AC LLC

Dispatcher

Fort Lauderdale, FL · On-site

$35K - $50K/yr

You will be responsible for dispatching, scheduling, ordering parts and closing out calls while ... * Assist in processing of completed jobs to ensure proper handling of materials and accurate ...

Fuss Free AC LLC

Dispatcher

Fort Lauderdale, FL · On-site

$35K - $50K/yr

You will be responsible for dispatching, scheduling, ordering parts and closing out calls while ... * Assist in processing of completed jobs to ensure proper handling of materials and accurate ...

National Express Corp

Dispatcher

Davie, FL · On-site

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... to customer care and dispatching. * Ability to communicate effectively with colleagues and ...

National Express Corp

Dispatcher

Davie, FL · On-site

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... to customer care and dispatching. * Ability to communicate effectively with colleagues and ...

Trinity Transportation Ltd.

Dispatcher

Davie, FL · On-site

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... to customer care and dispatching. * Ability to communicate effectively with colleagues and ...

Summit LLC

Dispatcher

Davie, FL · On-site

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... to customer care and dispatching. * Ability to communicate effectively with colleagues and ...

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Dispatching Assistant information

See Miami, FL salary details

$11

$19

$27

How much do dispatching assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for dispatching assistant in Miami, FL is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What does a dispatching assistant do?

A Dispatching Assistant supports the dispatch team by coordinating and tracking the movement of vehicles, shipments, or personnel. Their duties include communicating with drivers or field staff, updating schedules, preparing documentation, and resolving issues that may arise during transit. They play a key role in ensuring efficient operations and timely deliveries by maintaining clear records and offering logistical support. Dispatching Assistants often use specialized software to manage schedules and communicate with team members effectively.

What are the key skills and qualifications needed to thrive as a dispatching assistant, and why are they important?

To thrive as a Dispatching Assistant, you need strong organizational skills, attention to detail, and basic understanding of logistics principles, often supported by a high school diploma. Familiarity with dispatch software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills ensure efficient coordination of dispatch operations, timely deliveries, and effective team collaboration.

What are some common challenges faced by a dispatching assistant, and how can I prepare for them?

Dispatching Assistants often face challenges such as handling multiple requests simultaneously, managing last-minute schedule changes, and communicating effectively with drivers and other team members under time pressure. To prepare, it's helpful to develop strong organizational skills, become comfortable with dispatch software, and practice clear, concise communication. Adapting quickly to shifting priorities and maintaining a calm, solutions-focused mindset are also valuable traits that help ensure smooth operations in a dynamic work environment.

What is the difference between Dispatching Assistant vs Customer Service Representative?

AspectDispatching AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer logistics or transportation certificationsHigh school diploma; customer service or communication training often preferred
Work EnvironmentLogistics or transportation companies, often in office or dispatch centersRetail, call centers, or service industries, mainly in office settings
Employer & Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, hospitality, and various service sectors
Common Search & Comparison IntentUnderstanding roles in dispatch and logisticsCustomer interaction and support roles

The main difference between a Dispatching Assistant and a Customer Service Representative lies in their focus and work environment. Dispatching Assistants primarily support logistics and transportation operations, coordinating deliveries and schedules, while Customer Service Representatives handle client inquiries and support across various industries. Both roles require strong communication skills but serve different functions within their respective sectors.

How much does a dispatching assistant make?

A dispatching assistant typically earns between $30,000 and $45,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. The role often requires strong organizational skills and familiarity with dispatch software or communication tools.

Is it hard to get hired as a dispatching assistant?

Getting hired as a dispatching assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software. Entry-level positions are often available, but competition can vary depending on the industry and location; relevant experience or certifications can improve chances of employment.

What is the role of a dispatching assistant?

A dispatching assistant supports the dispatching process by coordinating the scheduling and routing of vehicles or personnel, often using dispatch software or communication tools. They ensure timely delivery or service, handle communication with drivers or field staff, and maintain accurate records of dispatch activities. This role requires organizational skills and attention to detail to ensure efficient operations.

What cities near Miami, FL are hiring for Dispatching Assistant jobs?

Cities near Miami, FL with the most Dispatching Assistant job openings:

Dispatching Assistant jobs near you

Dispatcher

Alcrete LLC

Florida City, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Key responsibilities

  • Coordinate with customers, transportation resources, and production teams to schedule, load, and deliver products according to project timelines.

  • Communicate delivery details and requirements with drivers, production supervisors, and clients to ensure efficient service and customer satisfaction.

  • Receive, record, and dispatch orders to approved customers and plan loads for delivery to meet transportation requirements.

Job description

Job Description: Dispatcher-Heavy Hauling
Classification: Exempt
Reports To: Project Manager or General Manager
Position Overview
The role of Dispatching Assistant at Alcrete is to work closely with the Project Manager and the production team to ensure all products are scheduled, loaded and delivered according to the customers' project schedules.
Essential Functions and Responsibilities
  • Coordinating with customers regarding production and delivery timelines.
  • Work with transportation resources, both internal and external, to arrange shipments and deliveries.
  • Ensure transportation resources understand all requirements for deliveries (DOT, safety, etc.) and can meet customer delivery expectations.
  • Back up production scheduling as needed.
  • Communicate professionally and clearly with drivers, production supervisors, and clients to maximize service, production, and delivery efficiency.
  • Receive, record, and dispatch orders to approved customers.
  • Plan loads for delivery to ensure deliveries are optimized and meet transportation requirements.
  • Communicate deliveries with customers to ensure receipt of delivery at the customer site.

Life at our company
At Alcrete, every team member matters. We put together a team whose values align with ours-they are responsive, ethical, loyal, driven, and selfless. With a team like that, imagine what we can accomplish when we work toward a common goal. Because we care about you, we prioritize safety. We also are committed to your growth and development, offering training, mentorship, and growth opportunities to empower you to reach your full potential.
Benefits
  • Insurance: You'll be covered with a generous insurance package, including health, dental, vision, and life insurance.
  • 401(k) Matching: Your future matters. That's why we offer 401(k) matching.
  • Paid Time Off: Enjoy paid vacation days, as well as paid company holidays.

Requirements
Education and Experience
  • High school graduate or equivalent
  • Dispatch experience
  • Industry experience within construction and/or construction materials.
  • Excellent work ethic with a positive attitude and ability to thrive in a demanding environment of teamwork and constant change.
  • Experience reading plans (civil, architectural, structural, or electrical).
  • Experience working in a similar office environment (engineering, architectural, manufacturing, or construction).
  • Titan ERP software experience is a plus.
  • Experience with Microsoft Office.

Physical Requirements:
  • Mostly sedentary work that is completed while sitting
  • See Physical Demand Requirements for all details

Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

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