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Dispatcher Jobs in Rochester, MN (NOW HIRING)

Mayo Clinic

Emergency Medical Dispatcher

Rochester, MN

$29.69 - $44.55/hr

One year of customer service, call center or dispatching experience. EMT certification or medical experience is preferred. Working knowledge of radio communications. Basic computer knowledge.

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How much do dispatcher jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for dispatcher in Rochester, MN is $22.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.18 per hour, depending on experience, location, and employer.

What type of dispatcher makes the most money?

In the dispatching field, transportation dispatchers for specialized sectors such as hazardous materials, medical emergency services, or freight with high-value cargo tend to earn higher salaries due to the complexity and responsibility involved. Additionally, experienced dispatchers with certifications and proficiency in advanced routing software often command higher pay. Salary levels can also vary based on industry, location, and the size of the company.

What exactly does a dispatcher do?

A dispatcher coordinates the assignment and routing of vehicles, personnel, or equipment to ensure efficient operations. They communicate with drivers or field staff using radios or computer systems, monitor progress, and handle scheduling or emergency requests. Strong organizational and communication skills are essential for this role.

How to become a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, pass a background check, and complete emergency dispatch training, which includes learning radio procedures and emergency protocols. Some agencies require certification from the Association of Public-Safety Communications Officials (APCO) or similar organizations. Strong communication skills, the ability to remain calm under pressure, and familiarity with computer-aided dispatch (CAD) systems are also important.

What does a dispatcher do?

A dispatcher is responsible for coordinating and managing the movement of vehicles, personnel, or goods, often in industries like transportation, emergency services, or logistics. They receive requests for service, communicate with drivers or field staff, and use computer systems to track and assign tasks efficiently. Dispatchers play a crucial role in ensuring timely responses, maintaining clear communication, and solving logistical challenges as they arise.

What are the key skills and qualifications needed to thrive as a Dispatcher, and why are they important?

To thrive as a Dispatcher, you need strong multitasking abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and sometimes certification such as the Emergency Medical Dispatcher (EMD) credential is often required. Excellent communication, problem-solving, and stress management skills set top performers apart in this role. These competencies are vital to ensure timely, accurate coordination and safety in high-pressure, fast-paced environments.

What is the difference between Dispatcher vs Driver?

AspectDispatcherDriver
Required CredentialsMay require a high school diploma or equivalent; certifications in logistics or transportation are a plusValid driver’s license; may need commercial driver’s license (CDL) depending on vehicle type
Work EnvironmentOffice setting, coordinating routes and schedulesVehicle operation, on the road, or in delivery environments
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, delivery, freight, and logistics industries
Common Search & Comparison IntentUnderstanding roles in logistics and coordinationDriving responsibilities and qualifications

The main difference between a Dispatcher and a Driver is that a Dispatcher primarily coordinates and manages routes, schedules, and communication within logistics operations, often working in an office environment. In contrast, a Driver is responsible for physically operating vehicles to deliver goods or passengers. Both roles are essential in transportation industries, but they focus on different aspects of the logistics process.

Is dispatcher a difficult job?

A dispatcher job involves coordinating and managing communication between drivers and clients, often requiring quick decision-making and multitasking. The role can be demanding due to the need for attention to detail, problem-solving skills, and working under time pressure, but it varies based on the industry and work environment.

What Does a Dispatcher Do?

Dispatchers are utilized in a wide variety of industries to be the hub of communications for a company or organization. They answer phone calls and then communicate with the necessary mobile units in response to a request. From trucking to emergency services, they ensure that the appropriate people or products get to the right place at the right time. Due to the nature of the job, dispatchers—particularly those that work in emergency services—must be able to remain calm and clear-headed, especially in emergency situations.

How do dispatchers typically handle high-pressure situations and ensure effective communication during emergencies?

Dispatchers are trained to remain calm under pressure, prioritize incoming requests, and quickly relay accurate information to the appropriate personnel. They use specialized software and communication systems to coordinate responses, monitor ongoing situations, and provide updates to field teams. Regular training, established protocols, and teamwork with emergency responders help dispatchers manage stressful scenarios efficiently, minimizing errors and ensuring public safety.
More about Dispatcher jobs
What are the most commonly searched types of Dispatcher jobs in Rochester, MN? The most popular types of Dispatcher jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Dispatcher jobs? Cities near Rochester, MN with the most Dispatcher job openings:
Dispatcher jobs near you
Emergency Medical Dispatcher

Emergency Medical Dispatcher

Mayo Clinic

Rochester, MN

$29.69 - $44.55/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Mayo Clinic rating

7.8

Company rating: 7.8 out of 10

Based on 688 frontline employees who took The Breakroom Quiz

105th of 884 rated healthcare providers

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

Responsibilities

Coordinates emergent and non-emergent requests for Mayo Clinic Ambulance Service, which includes Mayo Clinic Ambulance, Mayo One Airplane, and Mayo One helicopter patient transportation services to and from the Mayo Clinic Medical Center as well as out of system transportation. Receives and coordinates radio and telephone communications into the Emergency Department (ED) at Saint Marys and Methodist Campuses. Coordinates advanced notification of patient arrival information to appropriate areas within Mayo Clinic Medical Center. Provides 911 caller pre-arrival instructions for Mayo Clinic Ambulance and for other counties within Minnesota and Wisconsin. Activates Acute Stroke Team, Cath/Stemi Team, ED Resuscitation Team, Family Activated Pediatric Response Team (PRRT) and Trauma Team for the Mayo Clinic Medical Center.


Qualifications

High school diploma/GED. One year of customer service, call center or dispatching experience. EMT certification or medical experience is preferred. Working knowledge of radio communications. Basic computer knowledge. Excellent communication skills.Current AHA Health Care Provider CPR certifications required. Must be certified in Emergency Medical Dispatch (EMD) at the time of hire or become certified within the first three months of employment. The Emergency Communication Center will assist applicants that are not currently certified in Emergency Medical Dispatch to obtain their certification after hire.


Exemption Status
Nonexempt
Compensation Detail
$29.69 - $44.55 / hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
72
Schedule Details
36 hours/week
Weekend Schedule
typically every other weekend
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'.  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter
Tammy PfeiferQualifications:

High school diploma/GED. One year of customer service, call center or dispatching experience. EMT certification or medical experience is preferred. Working knowledge of radio communications. Basic computer knowledge. Excellent communication skills.Current AHA Health Care Provider CPR certifications required. Must be certified in Emergency Medical Dispatch (EMD) at the time of hire or become certified within the first three months of employment. The Emergency Communication Center will assist applicants that are not currently certified in Emergency Medical Dispatch to obtain their certification after hire.

What Mayo Clinic employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

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