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Dispatcher Jobs in Rochester, MN (NOW HIRING)

May assist with scheduling and dispatch of Technicians to project sites. Adhere to strict safety standards. Responsibilities * Performs testing, observation, and inspection as directed in accordance ...

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Dispatcher information

See Rochester, MN salary details

$11

$22

$34

How much do dispatcher jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for dispatcher in Rochester, MN is $22.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.18 per hour, depending on experience, location, and employer.

What type of dispatcher makes the most money?

In the dispatching field, transportation dispatchers for specialized sectors such as hazardous materials, medical emergency services, or freight with high-value cargo tend to earn higher salaries due to the complexity and responsibility involved. Additionally, experienced dispatchers with certifications and proficiency in advanced routing software often command higher pay. Salary levels can also vary based on industry, location, and the size of the company.

What exactly does a dispatcher do?

A dispatcher coordinates the assignment and routing of vehicles, personnel, or equipment to ensure efficient operations. They communicate with drivers or field staff using radios or computer systems, monitor progress, and handle scheduling or emergency requests. Strong organizational and communication skills are essential for this role.

How to become a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, pass a background check, and complete emergency dispatch training, which includes learning radio procedures and emergency protocols. Some agencies require certification from the Association of Public-Safety Communications Officials (APCO) or similar organizations. Strong communication skills, the ability to remain calm under pressure, and familiarity with computer-aided dispatch (CAD) systems are also important.

What does a dispatcher do?

A dispatcher is responsible for coordinating and managing the movement of vehicles, personnel, or goods, often in industries like transportation, emergency services, or logistics. They receive requests for service, communicate with drivers or field staff, and use computer systems to track and assign tasks efficiently. Dispatchers play a crucial role in ensuring timely responses, maintaining clear communication, and solving logistical challenges as they arise.

What are the key skills and qualifications needed to thrive as a Dispatcher, and why are they important?

To thrive as a Dispatcher, you need strong multitasking abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and sometimes certification such as the Emergency Medical Dispatcher (EMD) credential is often required. Excellent communication, problem-solving, and stress management skills set top performers apart in this role. These competencies are vital to ensure timely, accurate coordination and safety in high-pressure, fast-paced environments.

What is the difference between Dispatcher vs Driver?

AspectDispatcherDriver
Required CredentialsMay require a high school diploma or equivalent; certifications in logistics or transportation are a plusValid driver’s license; may need commercial driver’s license (CDL) depending on vehicle type
Work EnvironmentOffice setting, coordinating routes and schedulesVehicle operation, on the road, or in delivery environments
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, delivery, freight, and logistics industries
Common Search & Comparison IntentUnderstanding roles in logistics and coordinationDriving responsibilities and qualifications

The main difference between a Dispatcher and a Driver is that a Dispatcher primarily coordinates and manages routes, schedules, and communication within logistics operations, often working in an office environment. In contrast, a Driver is responsible for physically operating vehicles to deliver goods or passengers. Both roles are essential in transportation industries, but they focus on different aspects of the logistics process.

Is dispatcher a difficult job?

A dispatcher job involves coordinating and managing communication between drivers and clients, often requiring quick decision-making and multitasking. The role can be demanding due to the need for attention to detail, problem-solving skills, and working under time pressure, but it varies based on the industry and work environment.

What Does a Dispatcher Do?

Dispatchers are utilized in a wide variety of industries to be the hub of communications for a company or organization. They answer phone calls and then communicate with the necessary mobile units in response to a request. From trucking to emergency services, they ensure that the appropriate people or products get to the right place at the right time. Due to the nature of the job, dispatchers—particularly those that work in emergency services—must be able to remain calm and clear-headed, especially in emergency situations.

How do dispatchers typically handle high-pressure situations and ensure effective communication during emergencies?

Dispatchers are trained to remain calm under pressure, prioritize incoming requests, and quickly relay accurate information to the appropriate personnel. They use specialized software and communication systems to coordinate responses, monitor ongoing situations, and provide updates to field teams. Regular training, established protocols, and teamwork with emergency responders help dispatchers manage stressful scenarios efficiently, minimizing errors and ensuring public safety.
What are the most commonly searched types of Dispatcher jobs in Rochester, MN? The most popular types of Dispatcher jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Dispatcher jobs? Cities near Rochester, MN with the most Dispatcher job openings:
CDL Truck Driver-Swing Route, Home Daily, PTO

CDL Truck Driver-Swing Route, Home Daily, PTO

Waste Management

Rochester, MN

$25 - $33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Waste Management rating

7.6

Company rating: 7.6 out of 10

Based on 633 frontline employees who took The Breakroom Quiz

20th of 75 rated recycling and waste


Job description

What is the value of a WM job?

The value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family.

We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work.

We Are Committed to Growth:: Annual Education Assistance Benefit available for team members.

We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

Who are we? #WeAreWM

Ready to roll with us? Click Apply to join the WM (formerly Waste Management) team today.


I. Job Summary
Safely operates a heavy-duty truck to perform assigned duties on swing routes. Safely drives a heavy-duty Commercial vehicle into a variety of environments; Residential, Commercial, and Construction.
II. Essential Duties and Responsibilities
 

  • Operates vehicle in accordance with Occupational and Safety Health Act (OSHA) and Department of Transportation (DOT) requirements as well as all local, state and federal requirements and Company expectations for the Fleet; maintains a clean and safe vehicle.
  • Performs pre- and post-trip inspections of assigned vehicle using utilizing standard DVIR (Driver Vehicle Inspection Report); notes all issues on DVIR form for corrective review/repair.
  • Immediately reports any unsafe situations or service calls to Route Manager or Dispatch before attempting service.
  • Participates and cooperates in all scheduled training, briefings, and meetings as required by Route Manager.
  • Works closely with Route Managers to improve route efficiencies and identify problem or unsafe accounts.
  • Performs all duties as scheduled by Route Manager or Dispatch, assisting other company drivers as directed.
  • Notifies Route Manager of any incidents, accidents, injures, or property damage.
  • Notifies Dispatch or Route Manager of issues as prescribed by Service Machine protocol, including blocked containers, potential missed pick-ups or problems that arise on the route.
  • Communicates customer requests or issues to Dispatch or Route Manager.
  • Completely dumps all containers and leaves the customer's location clean and free of debris.
  • Completes and submits customer tickets when excess yardage must be removed.
  • Positions containers on the customer's property in a manner that ensures lids are properly replaced, containers are set in an upright position, and containers do not block driveway entrances or traffic.
  • Follows route assignments throughout the day and completes all documentation when checking-in at the end of the route.


III. Qualifications 
A. Required Qualifications 
 

  • 2 years operating a vehicle requiring a CDL or
  • equivalent military driving experience within the last 7 years and
  • Able to read, write, and speak English well enough to interact with the public, understand traffic signs, respond to official questions, and complete records or reports.
  • Must be at least 18 years of age and legally eligible to work in the country where the position is located and
  • Successfully complete pre-employment screening, including drug screen and physical
  • (CDL)-Class B


B. Preferred Qualifications 
 

  • High School Diploma or G.E.D (accredited)


IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Standing
  • Walking
  • Lifting
  • Pushing
  • Pulling
  • Crouching
  • Reaching
  • Handling
  • Sitting
  • Talking
  • Hearing

Pay: The expected base pay range for this on-site position is $25.00 - $33.00 . This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.
V. Benefits 
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of postconsumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gastoelectricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavyduty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSAapproved alternative.

When you drive for WM, you join a team of the best drivers in the nation - professional, well trained, and skilled. Our drivers work hard and drive safe. They are rewarded with competitive pay, great benefits, opportunity for growth, and they are home at night and on the weekends.
Our drivers are part of the fabric of the communities they serve. We show up on time, help keep your communities clean and watch out for the residents. Billy is just one of our many drivers going above and beyond for our customers. Video - WM Driver: Billy Shelby

Driver/Operators are expected to operate vehicles and/or equipment in a safe and reliable manner. 

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