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Dispatcher Jobs in Oregon, WI (NOW HIRING)

Southport Mechanical, LLC

Dispatcher

Madison, WI

Dispatcher Residential Plumbing amp; HVAC Company Southport Plumbing, Heating amp; Cooling Location Madison, WI. This position is on-site Reports To Branch Manager Division Residential Plumbing amp ...

DocGo

Dispatcher

Madison, WI · On-site

$27/hr

Dispatcher Location: Madison, Wisconsin Night Shift Hourly Rate: $22 - $27 per hour Employment Type: Full TimeNight Shift Schedule: Monday - Thursday, 8 pm - 6 am Full-Time Benefits: Medical, Dental ...

Lkqcorp

Dispatcher

Janesville, WI · On-site

Responsible for dispatching and tracking scheduled delivery activities to ensure a timely process and flow of materials. Schedules the movement of all inbound and outbound goods and services with ...

LKQ Corporation

Dispatcher

Janesville, WI · On-site

Responsible for dispatching and tracking scheduled delivery activities to ensure a timely process and flow of materials. Schedules the movement of all inbound and outbound goods and services with ...

Sunrise Telecom

Drop Bury Dispatcher

Janesville, WI · On-site

$24 - $32/hr

Drop Bury Dispatcher Position Summary The Drop Bury Dispatcher is responsible for coordinating and managing the daily operational workflow of Sunrise Telecom's Drop Bury program across multiple ...

Tree Health Management

Operations Scheduler

Madison, WI · On-site

$26 - $38/hr

Operations Scheduler/Dispatcher -- Tree Health Management Every tree company has a truck full of good intentions and a schedule that falls apart by 9am. We don't. We have a person who systematically ...

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All JobsDispatcher JobsDispatcher Jobs in Oregon, WI

Dispatcher information

See Oregon, WI salary details

$11

$21

$33

How much do dispatcher jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for dispatcher in Oregon, WI is $21.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.37 per hour, depending on experience, location, and employer.

What does a dispatcher do?

A dispatcher is responsible for coordinating and managing the movement of vehicles, personnel, or goods, often in industries like transportation, emergency services, or logistics. They receive requests for service, communicate with drivers or field staff, and use computer systems to track and assign tasks efficiently. Dispatchers play a crucial role in ensuring timely responses, maintaining clear communication, and solving logistical challenges as they arise.

What does a dispatcher do?

Dispatchers are utilized in a wide variety of industries to be the hub of communications for a company or organization. They answer phone calls and then communicate with the necessary mobile units in response to a request. From trucking to emergency services, they ensure that the appropriate people or products get to the right place at the right time. Due to the nature of the job, dispatchers—particularly those that work in emergency services—must be able to remain calm and clear-headed, especially in emergency situations.

What are the key skills and qualifications needed to thrive as a dispatcher, and why are they important?

To thrive as a Dispatcher, you need strong multitasking abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and sometimes certification such as the Emergency Medical Dispatcher (EMD) credential is often required. Excellent communication, problem-solving, and stress management skills set top performers apart in this role. These competencies are vital to ensure timely, accurate coordination and safety in high-pressure, fast-paced environments.

How do dispatchers typically handle high-pressure situations and ensure effective communication during emergencies?

Dispatchers are trained to remain calm under pressure, prioritize incoming requests, and quickly relay accurate information to the appropriate personnel. They use specialized software and communication systems to coordinate responses, monitor ongoing situations, and provide updates to field teams. Regular training, established protocols, and teamwork with emergency responders help dispatchers manage stressful scenarios efficiently, minimizing errors and ensuring public safety.

What is the difference between Dispatcher vs Driver?

AspectDispatcherDriver
Required CredentialsMay require a high school diploma or equivalent; certifications in logistics or transportation are a plusValid driver’s license; may need commercial driver’s license (CDL) depending on vehicle type
Work EnvironmentOffice setting, coordinating routes and schedulesVehicle operation, on the road, or in delivery environments
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, delivery, freight, and logistics industries
Common Search & Comparison IntentUnderstanding roles in logistics and coordinationDriving responsibilities and qualifications

The main difference between a Dispatcher and a Driver is that a Dispatcher primarily coordinates and manages routes, schedules, and communication within logistics operations, often working in an office environment. In contrast, a Driver is responsible for physically operating vehicles to deliver goods or passengers. Both roles are essential in transportation industries, but they focus on different aspects of the logistics process.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatcher can vary depending on the industry and location, but generally requires good communication skills, organization, and sometimes relevant certifications or experience. Entry-level positions are often available, though competition can be moderate, and familiarity with dispatch software is beneficial.
More about Dispatcher jobs

What job categories do people searching Dispatcher jobs in Oregon, WI look for?

The top searched job categories for Dispatcher jobs in Oregon, WI are:

What cities near Oregon, WI are hiring for Dispatcher jobs?

Cities near Oregon, WI with the most Dispatcher job openings:

Dispatcher jobs near you
Infographic showing various Dispatcher job openings in Oregon, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,989 per year, or $21.6 per hour.

Dispatcher

Madison, WI

Southport Mechanical, LLC
See more jobs at Southport Mechanical, LLCexternal

Full-time

Re-posted 21 days ago

Job description

Dispatcher
Residential Plumbing amp; HVAC
Company
Southport Plumbing, Heating amp; Cooling
Location
Madison, WI. This position is on-site
Reports To
Branch Manager
Division
Residential Plumbing amp; HVAC
Employment Type
Full-Time, Monday through Friday, 7AM to 3:30PM
Compensation
Competitive hourly wage plus benefits
About the Role
The Dispatcher is the air-traffic controller for our technician teams. You own the call board — building it each morning, managing it through the day, and making real-time adjustments when jobs run long, emergencies come in, or a truck goes down. Your job is to make sure every technician is moving efficiently, every customer knows what to expect, and no slot on the board goes to waste.
This is a fast-paced, logistics-focused role that requires strong judgment, geographic awareness, and the ability to stay calm and decisive when multiple things change at once. You’ll work closely with the Customer Service Representatives who book the calls, the technicians in the field, and the General Manager to keep the day running on plan — or recover quickly when it doesn’t.
What You’ll Do
Board Management
  • Build and own the daily call board — assign calls to the right technician based on location, skillset, and job urgency.
  • Monitor technician progress in real time throughout the day; proactively identify delays, gaps, and conflicts before they become problems.
  • Fill schedule gaps by pulling from the waitlist, rebooking future maintenance visits, or coordinating with the CSR team to capture same-day availability.
  • Manage emergency and “can’t-wait” calls as they come in — triage urgency, adjust the board, and communicate changes to affected customers and technicians without losing control of the day.
  • Track technician location, job status, and ETA throughout the day using ServiceTitan and direct communication.
Technician Communication
  • Serve as the primary point of contact for technicians in the field — dispatch jobs clearly, confirm details, and keep them informed of changes.
  • Flag issues — late finishes, parts delays, difficult jobs — early so the General Manager and CSR team can manage customer expectations proactively.
  • Coordinate parts runs, helper dispatch, or second-truck needs when a job requires additional resources.
Customer Communication
  • Call customers ahead of technician arrival with accurate ETAs and notify them promptly when schedules change.
  • Handle customer inquiries about job status, arrival times, and technician whereabouts with confidence and care.
  • Escalate customer concerns or complaints to the General Manager when resolution requires authority beyond dispatch.
Operational Support
  • Maintain accurate job records, notes, and status updates in ServiceTitan throughout the day.
  • Partner with the CSR team at the start and end of each day to align on the board, identify gaps, and hand off outstanding items.
  • Support the General Manager with reporting on daily call completion, utilization, and board performance.
  • Take on additional responsibilities as needed to support branch operations.
What Makes You a Fit
Required
  • 1–2 years of fast paced, quickly changing environment, preferably in a field service or trades environment.
  • Strong geographic awareness and ability to build efficient routes and schedules across a service area.
  • Calm under pressure — you make smart decisions when three things change at once and the phone is ringing.
  • Clear, direct communicator with technicians and customers alike.
  • Detail-oriented and organized; nothing falls through the cracks on your board.
  • Comfortable working in a fast-paced, real-time environment where the plan changes and you adapt without drama.
  • High school diploma or equivalent.
Preferred
  • Experience with ServiceTitan or similar field service management software — we’ll train you if not.
  • Background in HVAC, plumbing, or home services dispatch.
  • Familiarity with capacity planning and technician utilization metrics.
Why Southport
Southport Plumbing, Heating amp; Cooling is building toward becoming Wisconsin’s most trusted name in residential service and replacement. As a Dispatcher, you’re the steady hand that keeps our technicians productive and our customers taken care of — every day. If you’re a logistics thinker who thrives on ownership and variety, this is the role for you.
Southport Home Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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