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Dispatcher Manager Jobs in Springfield, OR (NOW HIRING)

SEER GROUP

Electrical Dispatcher (54618)

Eugene, OR · On-site

$19 - $22/hr

The HVAC Dispatcher will maintain communication with the electricians to coordinate dispatch board ... management skills and the ability to work independently or in a team. Must have the ...

Carson

Dispatcher - Night Shift - Eugene

Eugene, OR

If so, our dispatcher role at Carson may be the perfect fit! Due to growth and expansion, Carson is ... Coordinate with management, sales, and drivers to satisfy customer expectations. * Inform ...

Carson

Dispatcher - Night Shift - Eugene

Eugene, OR · On-site

If so, our dispatcher role at Carson may be the perfect fit! Due to growth and expansion, Carson is ... Coordinate with management, sales, and drivers to satisfy customer expectations. * Inform ...

PetersonCat

Field Dispatcher

Eugene, OR

$18.50 - $24.75/hr

Management may assign or reassign the functions to this job at any time due to reasonable ... A background in dispatching and/or heavy equipment/mechanical experience is preferred. #INDL ...

Peterson

Field Dispatcher

Eugene, OR · On-site

$18.50 - $24.75/hr

Management may assign or reassign the functions to this job at any time due to reasonable ... A background in dispatching and/or heavy equipment/mechanical experience is preferred. #INDL ...

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All JobsDispatcher JobsDispatcher Manager JobsDispatcher Manager Jobs in Springfield, OR

Dispatcher Manager information

See Springfield, OR salary details

$31.1K

$65.1K

$107.1K

How much do dispatcher manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for dispatcher manager in Springfield, OR is $65,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $74,000.00 per year, depending on experience, location, and employer.

What is a dispatcher manager?

Dispatcher Managers are professionals responsible for overseeing the operations of dispatch teams that coordinate the movement of vehicles, personnel, or goods. They manage schedules, monitor performance, and ensure that dispatchers communicate effectively with drivers or field personnel. Dispatcher Managers also handle problem-solving, maintain compliance with regulations, and often implement strategies to improve efficiency. Their leadership ensures that services are delivered safely and on time, making them essential in industries like transportation, emergency services, and logistics.

What is the difference between Dispatcher Manager vs Dispatcher?

AspectDispatcher ManagerDispatcher
Required CredentialsHigh school diploma; some roles prefer logistics or management certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, overseeing dispatch operationsField or office, coordinating vehicle or personnel dispatch
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, emergency services, delivery services
Common Search & ComparisonDispatcher Manager vs Dispatcher

The Dispatcher Manager typically oversees dispatch teams, manages operations, and requires some management experience or certifications. In contrast, a Dispatcher handles day-to-day dispatching tasks, often with less formal education. Both roles are vital in logistics and transportation industries, but the Manager has broader responsibilities and supervisory duties.

What are the key skills and qualifications needed to thrive as a dispatcher manager?

To thrive as a Dispatcher Manager, you need expertise in logistics coordination, problem-solving, and staff management, usually backed by experience in dispatch or transportation and sometimes an associate degree. Familiarity with dispatch software, GPS tracking systems, and fleet management tools is typically required. Strong leadership, communication, and decision-making skills help foster effective team coordination and quick response to emergencies. These abilities are crucial to ensure efficient operations, timely deliveries, and high customer satisfaction.

Is it hard to get hired as a dispatcher manager?

Getting hired as a dispatcher manager can be competitive, often requiring relevant experience in logistics, transportation, or dispatching, along with strong organizational and communication skills. Employers may also prefer candidates with certifications such as a Commercial Driver's License (CDL) or dispatching training. Having familiarity with dispatch software and a proven track record in managing schedules and teams can improve job prospects.

What are some common challenges faced by dispatcher managers and how can they be addressed?

Dispatcher Managers often face challenges such as managing high-pressure situations, ensuring timely communication between dispatchers and field teams, and adapting quickly to last-minute changes or emergencies. Effective problem-solving skills, strong leadership, and implementing robust scheduling systems can help address these challenges. Regular training sessions and fostering a collaborative environment also contribute to smoother operations and improved team morale.
What are the most commonly searched types of Dispatcher jobs in Springfield, OR? The most popular types of Dispatcher jobs in Springfield, OR are:
What are popular job titles related to Dispatcher Manager jobs in Springfield, OR? For Dispatcher Manager jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Dispatcher Manager jobs in Springfield, OR look for? The top searched job categories for Dispatcher Manager jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Dispatcher Manager jobs? Cities near Springfield, OR with the most Dispatcher Manager job openings:
Dispatcher Manager jobs near you

Electrical Dispatcher (54618)

SEER GROUP

Eugene, OR • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Associated Heating and Air Conditioning is looking for a HVAC Dispatcher! 

About us! Since 1978, our licensed technicians have proudly served our neighbors in Eugene, Lane County, and the surrounding areas. When you work with us, your satisfaction is our top priority. We take the time to truly understand your needs and recommend tailored solutions for your property, preferences, and budget.

The HVAC Dispatcher will maintain communication with the electricians to coordinate dispatch board and any/all electrical calls. The HVAC Dispatcher will maintain the schedules of field technicians ensuring they are connecting with the customers and ensuring prompt responses for both routine maintenance and emergency service calls.  

Rate of pay: $19.00 - $22.00 DOE

Location: 90330 Hwy 99N Eugene, OR 97402

Essential Job Functions

  • Dispatch Electricians using Service Titan
  • Receive and respond to all client inquires and complaints
  • Coordinate the schedule and monitor the dispatch board
  • Prioritize the most urgent customer appointments
  • Ensure quality customer experience by relaying detailed and accurate information to the electricians in the field
  • Analyze and solve issues impacting electricians and customers
  • Daily follow up on after hours call
  • Other duties as assigned

Work Hours: Normal Business Hours - Monday-Friday - 8:30 am - 5:00 pm

This is a non-exempt position. Work hours to be determined based on the needs of the business. Overtime may be required based on the needs of the business.

Competencies

  • Experience in HVAC service-dispatching position is preferred, but will consider a candidate with 2+ years of Dispatch experience
  • Strong written and verbal communication skills, including active listening
  • Excellent customer service skills
  • Ability to be empathetic and resolve customer grievances
  • Ability to prioritize tasks in a fast-paced environment
  • Must be able to maintain a high level of professionalism and customer service in stressful situations
  • Must have the ability to work in a team environment
  • Team player

Work Environment

Standard office with shared common space and individual workspaces with dividers.

Physical Demands

  • Prolonged periods of sitting at a desk
  • Prolonged periods of working at a computer
  • Must be able to lift 20 pounds

Supervisory Responsibility

None. All questionable matters are referred to Supervisor.

Travel - None

Qualifications

  • Requires a high school diploma or equivalent
  • Minimum of six (6) months of previous dispatch experience preferred
  • Must have experience with Microsoft Office Suite
  • Positive attitude
  • Friendly disposition

Enjoys interfacing with technicians and customers on the phone

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

What We Offer

  • 401(k) with a 4% employer match
  • Medical, dental and vision – 100% paid for by the employer
  • Paid holidays, vacation and OR paid sick leave

Visit our website: www.associatedheating.com

Competencies

This position requires strong time management skills and the ability to work independently or in a team. Must have the abilitytomaintaina high levelof professionalism and customer service standards in stressful situations. This position requires excellentcommunicationsskills both verbally and written. Must be hard working, self-started with a positive attitude and respectful. This position requires excellent problem-solving, analyticalskillsand decision making.

Education and Experience

High school diploma and/or equivalent. Prefer a minimumof 6 months ofpreviousexperience as a dispatcher.

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