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Dispatcher Jobs in Springfield, OR (NOW HIRING)

SEER GROUP

Electrical Dispatcher (54618)

Eugene, OR · On-site

$19 - $22/hr

The HVAC Dispatcher will maintain communication with the electricians to coordinate dispatch board and any/all electrical calls. The HVAC Dispatcher will maintain the schedules of field technicians ...

Carson

Dispatcher - Night Shift - Eugene

Eugene, OR · On-site

If so, our dispatcher role at Carson may be the perfect fit! Due to growth and expansion, Carson is excited to fill night shift positions for a dispatcher. This is a great opportunity for the right ...

Carson

Dispatcher - Night Shift - Eugene

Eugene, OR · On-site

If so, our dispatcher role at Carson may be the perfect fit! Due to growth and expansion, Carson is excited to fill night shift positions for a dispatcher. This is a great opportunity for the right ...

PetersonCat

Field Dispatcher

Eugene, OR

$18.50 - $24.75/hr

Peterson Cat has a need for a Field Dispatcher at our Eugene, OR location. SUMMARY This position is responsible for coordinating the assignments of service technicians and materials to accomplish ...

Peterson

Field Dispatcher

Eugene, OR · On-site

$18.50 - $24.75/hr

Peterson Cat has a need for a Field Dispatcher at our Eugene, OR location. SUMMARY This position is responsible for coordinating the assignments of service technicians and materials to accomplish ...

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All JobsDispatcher JobsDispatcher Jobs in Springfield, OR

Dispatcher information

See Springfield, OR salary details

$11

$22

$35

How much do dispatcher jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for dispatcher in Springfield, OR is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $24.62 per hour, depending on experience, location, and employer.

What does a dispatcher do?

A dispatcher is responsible for coordinating and managing the movement of vehicles, personnel, or goods, often in industries like transportation, emergency services, or logistics. They receive requests for service, communicate with drivers or field staff, and use computer systems to track and assign tasks efficiently. Dispatchers play a crucial role in ensuring timely responses, maintaining clear communication, and solving logistical challenges as they arise.

What are the key skills and qualifications needed to thrive as a dispatcher, and why are they important?

To thrive as a Dispatcher, you need strong multitasking abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and sometimes certification such as the Emergency Medical Dispatcher (EMD) credential is often required. Excellent communication, problem-solving, and stress management skills set top performers apart in this role. These competencies are vital to ensure timely, accurate coordination and safety in high-pressure, fast-paced environments.

What is the difference between Dispatcher vs Driver?

AspectDispatcherDriver
Required CredentialsMay require a high school diploma or equivalent; certifications in logistics or transportation are a plusValid driver’s license; may need commercial driver’s license (CDL) depending on vehicle type
Work EnvironmentOffice setting, coordinating routes and schedulesVehicle operation, on the road, or in delivery environments
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, delivery, freight, and logistics industries
Common Search & Comparison IntentUnderstanding roles in logistics and coordinationDriving responsibilities and qualifications

The main difference between a Dispatcher and a Driver is that a Dispatcher primarily coordinates and manages routes, schedules, and communication within logistics operations, often working in an office environment. In contrast, a Driver is responsible for physically operating vehicles to deliver goods or passengers. Both roles are essential in transportation industries, but they focus on different aspects of the logistics process.

What does a dispatcher do?

Dispatchers are utilized in a wide variety of industries to be the hub of communications for a company or organization. They answer phone calls and then communicate with the necessary mobile units in response to a request. From trucking to emergency services, they ensure that the appropriate people or products get to the right place at the right time. Due to the nature of the job, dispatchers—particularly those that work in emergency services—must be able to remain calm and clear-headed, especially in emergency situations.

How easy is it to get hired as a dispatcher?

Getting hired as a dispatcher generally depends on relevant experience, communication skills, and knowledge of dispatch software or radio systems. Entry-level positions may require a high school diploma, while some roles prefer prior experience or certifications. Job availability can vary by industry and location, but strong organizational skills and the ability to work under pressure are important for success.

How do dispatchers typically handle high-pressure situations and ensure effective communication during emergencies?

Dispatchers are trained to remain calm under pressure, prioritize incoming requests, and quickly relay accurate information to the appropriate personnel. They use specialized software and communication systems to coordinate responses, monitor ongoing situations, and provide updates to field teams. Regular training, established protocols, and teamwork with emergency responders help dispatchers manage stressful scenarios efficiently, minimizing errors and ensuring public safety.
More about Dispatcher jobs
What are the most commonly searched types of Dispatcher jobs in Springfield, OR? The most popular types of Dispatcher jobs in Springfield, OR are:
What are popular job titles related to Dispatcher jobs in Springfield, OR? For Dispatcher jobs in Springfield, OR, the most frequently searched job titles are:
What cities near Springfield, OR are hiring for Dispatcher jobs? Cities near Springfield, OR with the most Dispatcher job openings:
Dispatcher jobs near you
Infographic showing various Dispatcher job openings in Springfield, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,428 per year, or $22.8 per hour.

Electrical Dispatcher (54618)

SEER GROUP

Eugene, OR • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Associated Heating and Air Conditioning is looking for a HVAC Dispatcher! 

About us! Since 1978, our licensed technicians have proudly served our neighbors in Eugene, Lane County, and the surrounding areas. When you work with us, your satisfaction is our top priority. We take the time to truly understand your needs and recommend tailored solutions for your property, preferences, and budget.

The HVAC Dispatcher will maintain communication with the electricians to coordinate dispatch board and any/all electrical calls. The HVAC Dispatcher will maintain the schedules of field technicians ensuring they are connecting with the customers and ensuring prompt responses for both routine maintenance and emergency service calls.  

Rate of pay: $19.00 - $22.00 DOE

Location: 90330 Hwy 99N Eugene, OR 97402

Essential Job Functions

  • Dispatch Electricians using Service Titan
  • Receive and respond to all client inquires and complaints
  • Coordinate the schedule and monitor the dispatch board
  • Prioritize the most urgent customer appointments
  • Ensure quality customer experience by relaying detailed and accurate information to the electricians in the field
  • Analyze and solve issues impacting electricians and customers
  • Daily follow up on after hours call
  • Other duties as assigned

Work Hours: Normal Business Hours - Monday-Friday - 8:30 am - 5:00 pm

This is a non-exempt position. Work hours to be determined based on the needs of the business. Overtime may be required based on the needs of the business.

Competencies

  • Experience in HVAC service-dispatching position is preferred, but will consider a candidate with 2+ years of Dispatch experience
  • Strong written and verbal communication skills, including active listening
  • Excellent customer service skills
  • Ability to be empathetic and resolve customer grievances
  • Ability to prioritize tasks in a fast-paced environment
  • Must be able to maintain a high level of professionalism and customer service in stressful situations
  • Must have the ability to work in a team environment
  • Team player

Work Environment

Standard office with shared common space and individual workspaces with dividers.

Physical Demands

  • Prolonged periods of sitting at a desk
  • Prolonged periods of working at a computer
  • Must be able to lift 20 pounds

Supervisory Responsibility

None. All questionable matters are referred to Supervisor.

Travel - None

Qualifications

  • Requires a high school diploma or equivalent
  • Minimum of six (6) months of previous dispatch experience preferred
  • Must have experience with Microsoft Office Suite
  • Positive attitude
  • Friendly disposition

Enjoys interfacing with technicians and customers on the phone

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

What We Offer

  • 401(k) with a 4% employer match
  • Medical, dental and vision – 100% paid for by the employer
  • Paid holidays, vacation and OR paid sick leave

Visit our website: www.associatedheating.com

Competencies

This position requires strong time management skills and the ability to work independently or in a team. Must have the abilitytomaintaina high levelof professionalism and customer service standards in stressful situations. This position requires excellentcommunicationsskills both verbally and written. Must be hard working, self-started with a positive attitude and respectful. This position requires excellent problem-solving, analyticalskillsand decision making.

Education and Experience

High school diploma and/or equivalent. Prefer a minimumof 6 months ofpreviousexperience as a dispatcher.

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