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Dispatch Trainee Jobs in Washington (NOW HIRING)

Weis

Commercial Refrigeration Technician

Accokeek, MD

$44/hr

Maintain contact with Sunbury dispatch via telephone and voice mail to receive new service calls ... Directs the activities of trainees when applicable. Qualifications: * Post-secondary technical ...

Weis

Commercial Refrigeration Technician

La Plata, MD · On-site

$44/hr

Maintain contact with Sunbury dispatch via telephone and voice mail to receive new service calls ... Directs the activities of trainees when applicable. Qualifications: * Post-secondary technical ...

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Dispatch Trainee information

What are the key skills and qualifications needed to thrive as a Dispatch Trainee, and why are they important?

To thrive as a Dispatch Trainee, you need strong organizational abilities, multitasking skills, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with dispatch software, communication systems, and sometimes basic knowledge of GPS technology is typically required. Excellent communication, problem-solving, and stress management are crucial soft skills for handling urgent situations and coordinating effectively. These skills ensure accurate, efficient dispatch operations and enhance safety and service quality in demanding environments.

What is the difference between Dispatch Trainee vs Dispatch Coordinator?

AspectDispatch TraineeDispatch Coordinator
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; experience in logistics or customer service
Work EnvironmentTraining environment, entry-level tasksOffice setting, managing dispatch operations
Employer & Industry UsageLogistics, transportation companies, delivery servicesSupply chain, freight, transportation firms

The Dispatch Trainee role is an entry-level position focused on learning dispatch operations, while a Dispatch Coordinator has more experience and handles scheduling, communication, and problem-solving. The trainee is in training, whereas the coordinator manages daily dispatch activities.

What are some typical challenges a Dispatch Trainee may face during the onboarding period?

As a Dispatch Trainee, you may encounter challenges such as mastering multiple communication systems, becoming familiar with geographic areas, and adapting to fast-paced, high-pressure situations. It can take time to learn how to prioritize calls effectively and coordinate between different teams or departments. Close supervision and ongoing feedback from experienced dispatchers help trainees develop the skills needed to handle these challenges with confidence.

What are Dispatch Trainees?

Dispatch Trainees are entry-level professionals who are learning how to coordinate and manage the movement of goods, vehicles, or personnel within an organization. They typically work under the supervision of experienced dispatchers, gaining hands-on experience in scheduling, communication, and problem-solving. Their training involves understanding dispatch systems, handling customer or driver inquiries, and ensuring timely and efficient operations. This role is essential for developing the skills needed to become a full-fledged dispatcher.
What are the most commonly searched types of Dispatch jobs in Washington? The most popular types of Dispatch jobs in Washington are:
What are popular job titles related to Dispatch Trainee jobs in Washington? For Dispatch Trainee jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Dispatch Trainee jobs in Washington look for? The top searched job categories for Dispatch Trainee jobs in Washington are:
What cities in Washington are hiring for Dispatch Trainee jobs? Cities in Washington with the most Dispatch Trainee job openings:
Dispatch Trainee jobs near you
Customer Service & Retail Front Desk Associate - Store#137

Customer Service & Retail Front Desk Associate - Store#137

Driven Brands, Inc.

Rockville, MD • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Driven Brands rating

6.0

Company rating: 6.0 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

247th of 345 rated vehicle maintenance

Job description

Company:Auto Glass Now

Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.

We're always looking for friendly and energetic team members to join our growing glass family. Customer service representatives, technicians, managers, and many more positions are available across the country. With the majority of our management team starting as entry-level employees, you can feel confident in knowing Auto Glass Now is investing in your career growth.

JOB DESCRIPTION:

Customer Service & Retail Front Desk Associate - Experienced & Entry Level Positions Available!

Are you a people person? Do you love helping others? Motivated by results?

If so, here is good news for you! Auto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Customer Service Representatives and Front Desk Associates!

Experience is VALUED...

Experienced customer service professionals with automotive industry experience can join our team right away making up to $18 per hour.*

...but no experience REQUIRED!

Some of our most successful customer service reps joined our team as trainees with no experience at all, but were once servers, restaurant workers, retail employees, call center employees, auto dealer account reps, or other customer-facing professionals!

PAID TRAINING AVAILABLE!

We will train you how to professionally explain our auto glass repair process, respond to customer inquiries, and manage billing invoices. During training you will earn at least $15/hr* and after training you will make up to $18/hr!*

What our Customer Service Reps love about Auto Glass Now:

  • Full-time & part-time schedules are available
  • Competitive base pay rates
  • PAID TIME OFF for full-time employees
  • Health, Vision, & Dental Insurance
  • 401(k) company match for all employees
  • SAME DAY PAY available through myFlexPay

As a Driven Brands Auto Glass Customer Service Rep, your job will be to:

  • Intake and assist walk-ins, appointments, and returning customers
  • Create estimates, price quotes, and invoices for auto work
  • Answer phones and return customer calls
  • Provide excellent customer service
  • Assist Manager with daily parts returns
  • Ensure accuracy when ordering parts
  • Input documentation on all calls and follow-up with callers as needed
  • Confirm all mobile jobs parts and materials before dispatching drivers
  • Open new accounts and service existing accounts
  • Maintain a professional appearance and positive attitude

All our CSR's need to meet the following requirements:

  • Must have a positive attitude and customer service mindset
  • Must have basic computer skills
  • Must have strong communication skills
  • Bilingual (Spanish) proficiency is a plus!
  • Prior phone or call center experience is a plus!

*or more in markets with a higher cost of living

#LI-DNI

#DBHVOL

Position Location:

Maryland

Compensation Range:

$18.00 - $26.90

Compensation Frequency:

Hourly

Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Get early access to 50% of your earned wages at any time through our myFlexPay program.

What Driven Brands employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Driven Brands

Sourced by ZipRecruiter

Driven Brands, headquartered in Charlotte, NC, US, is a leading automotive aftermarket services company. With its website drivenbrands.com providing a wealth of information about the services it offers, it's evident that the company is committed to providing top-notch services in the automotive industry. This enterprise, founded in 2006, vast portfolio features some of the most recognizable brands in the auto repair, maintenance, and car wash world - including Meineke Car Care Centers, MAACO, 1-800 Radiator & A/C, and more. The company's core mission is to provide comprehensive and high-quality automotive services to meet the diverse needs of its customer base. With a broad network that includes over 3,000 centers across the United States and Canada, Driven Brands has served millions of customers, a testament to its standing in the auto service industry.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

2006

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