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Dispatch Operations Manager Jobs in Winder, GA (NOW HIRING)

Priority OnDemand

Dispatcher

Watkinsville, GA · On-site

$34K - $42K/yr

As an EMS Dispatcher, you'll be at the heart of our operations, coordinating emergency and non-emergency medical transports. Your role is critical in managing communications between patients, medical ...

PRIORITY ONDEMAND

Dispatcher

Watkinsville, GA · On-site

$34K - $42K/yr

As an EMS Dispatcher, you'll be at the heart of our operations, coordinating emergency and non-emergency medical transports. Your role is critical in managing communications between patients, medical ...

Vectour Group

Service Quality Lead - Paratransit

Atlanta, GA · On-site

$20.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management when intervention or approval is needed. • Provide coaching and support to dispatchers ... operational trends, recurring issues, or training needs. • Represent MARTA's service values ...

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Dispatch Operations Manager information

See Winder, GA salary details

$26.5K

$55.5K

$91.3K

How much do dispatch operations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for dispatch operations manager in Winder, GA is $55,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $63,100.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What are popular job titles related to Dispatch Operations Manager jobs in Winder, GA?

For Dispatch Operations Manager jobs in Winder, GA, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Winder, GA look for?

The top searched job categories for Dispatch Operations Manager jobs in Winder, GA are:

What cities near Winder, GA are hiring for Dispatch Operations Manager jobs?

Cities near Winder, GA with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you

Dispatcher

Priority OnDemand

Watkinsville, GA • On-site

$34K - $42K/yr

Full-time

Posted 16 days ago

Job description

Shifts:12 Hour
Job Overview:
Are you a driven professional ready to thrive in a dynamic, high-energy environment? Join our dedicated team at National EMS, where you'll play a vital role in ensuring the seamless coordination of emergency and non-emergency medical services. We offer competitive pay, comprehensive training, and a rewarding career path in Emergency Medical Services (EMS). Apply today to be part of our legacy of excellence!
Job Summary:
As an EMS Dispatcher, you'll be at the heart of our operations, coordinating emergency and non-emergency medical transports. Your role is critical in managing communications between patients, medical personnel, and transport units, ensuring the right resources are in the right place at the right time. Dispatchers at National EMS uphold our core values, following established policies, protocols, and cultural standards. This position includes a six-month introductory probationary period to ensure your success in the role.
Key Responsibilities:
• Call Handling: Operate the telephone system efficiently, managing requests for emergency and non-emergency ambulance services. Accuratelygather essential information to create service records and patient accounts, prioritizing calls based on urgency while maintaining a professional and courteous demeanor.
• Direct Dispatching: Oversee dispatching services for ambulances within the Athens-Clarke and Oconee County areas while monitoring units in Rockdale and Morgan counties. Work closely with local and surrounding county 911 centers to maintain open communication and ensure timely relay of essential information.
• Dispatching Operations: Operate and monitor multiple radio channels, including primary and backup systems, to ensure seamless communication across all service areas. Monitor real-time situations, relay critical information between patients and crews, and ensure both patient and crew safety. You will determine the appropriate equipment and personnel for each scenario, consulting with supervisors or management when needed.
• Resource Coordination: Use prescheduled call information to effectively manage resources for the following day. You'll monitor unit availability, adjust for priority cases, and ensure timely deployment of resources.
• Reporting: Collect and report daily statistics, including call volumes, unit utilization, and transport details to management. Maintain daily logs and update reports for the incoming shift to ensure seamless transitions.
• Operational Excellence: Adhere to and stay updated on all Standard Operating Procedures (SOPs), policies, and market-specific details. Identify and report potential issues to management, ensuring service quality is consistently high for both internal teams and external clients.
Take the next step in your EMS career by applying for this key role at National EMS. Join us and be part of a team committed to delivering the highest standards of care to our community.
Qualifications:
• High School Diploma or GED
• Strong customer service skills
• Proficient in Microsoft Office Suite (Excel, Word)
• Excellent organizational and time management abilities
• Ability to thrive in a fast-paced, high-pressure environment
• Experience in EMS, dispatch, or a related field is preferred but not required
Salary: $34,892 - $42,739.84

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