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Dispatch Operations Manager Jobs in Duluth, GA (NOW HIRING)

NewCold

Dispatch Supervisor

Atlanta, GA · On-site

Dispatch Supervisor AboutNewCold NewCold is a global leader in advanced food logistics. Our ... operational procedures Team & Administrative Oversight Train and onboard new team members Manage ...

AECOM

Statewide Trainer

Atlanta, GA

The routine responsibilities of this position include, but are not limited to: * Assist the Statewide Operations Training Manager (SOTM) and Statewide Dispatch Operations Manager (SDOM) with the ...

AECOM

Statewide Trainer

Atlanta, GA · On-site

The routine responsibilities of this position include, but are not limited to: * Assist the Statewide Operations Training Manager (SOTM) and Statewide Dispatch Operations Manager (SDOM) with the ...

TWO MEN AND A TRUCK®

Operations Manager

Tucker, GA

... and manage the daily operational aspects of the business. In this role, you will work with ... dispatch of move crew * Coordinate and direct fleet maintenance and equipment inventory * Lead ...

ATL Courier, Inc.

Be Seen First

Dispatch Manager

Norcross, GA · On-site

$55K - $70K/yr

ATL Courier's Driver Manager builds relationships with its driver force. This position works with ... safe and compliant operation. Essential Duties and Responsibilities: * Maintain constant ...

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Dispatch Operations Manager information

See Duluth, GA salary details

$27.6K

$57.9K

$95.3K

How much do dispatch operations manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for dispatch operations manager in Duluth, GA is $57,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $65,800.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a Dispatch Operations Manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are Dispatch Operations Managers?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a Dispatch Operations Manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Duluth, GA? For Dispatch Operations Manager jobs in Duluth, GA, the most frequently searched job titles are:
What cities near Duluth, GA are hiring for Dispatch Operations Manager jobs? Cities near Duluth, GA with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Duluth, GA as of July 2026, with employment types broken down into 1% As Needed, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,884 per year, or $27.8 per hour.

Dispatch Operations Manager | Automotive

Pull-A-Part LLC

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Pull-A-Part rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Description

Top Benefits

  • Medical, Dental & Vision Insurance
  • FREE Life & Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • 401(k) with Company Match
  • Paid Holidays & Vacation
  • On-the-Job Training & Career Development
  • Employee Referral Bonus
  • Employee Assistance Program (EAP)


Your Role

The Dispatch Operations Manager is responsible for leading and improving all aspects of vehicle dispatch operations. This role focuses on maximizing vehicle pickup rates, improving cycle times, building strong relationships with towing partners, and creating standardized processes that drive operational excellence.  Success in this role is measured by increasing completed vehicle pickups, reducing delays, improving customer experience, and building a scalable dispatch operation.



What You'll Do as Dispatch Operations Manager 

  • Lead the day-to-day dispatch operation across multiple markets
  • Monitor dispatch activity in real time to ensure vehicles are assigned and picked up efficiently.
  • Develop standardized dispatch procedures and best practices
  • Eliminate process bottlenecks that prevent timely pickups
  • Create escalation procedures for delayed or stalled assignments
  • Ensure all dispatch documentation is accurate and complete
  • Utilize dispatch software and reporting tools to monitor performance
  • Build dashboards and KPI reports
  • Identify opportunities for automation
  • Ensure dispatch notes and documentation are complete
  • Present weekly operational reviews with recommendations
  • Coach dispatch supervisors and dispatch agents
  • Create a culture of accountability and urgency
  • Establish clear performance expectations. Conduct regular one-on-one coaching sessions
  • Assist with hiring and onboarding new dispatch employees
  • Lead the day-to-day dispatch operation across multiple markets
  • Monitor dispatch activity in real time to ensure vehicles are assigned and picked up efficiently

What You Bring as a Dispatch Operations Manager

  • Strong leadership skills with the ability to coach, develop, and hold teams accountable while fostering a culture of safety, quality, and continuous improvement  
  • Ability to work with independent contractors
  • Capability to leverage data and performance metrics to identify opportunities, make informed decisions, and drive continuous operational improvements


About Us


Pull-A-Part is a nationwide leader in used auto parts, known for innovation, sustainability, and community impact. With over 35 locations, we've redefined the auto salvage experience by focusing on environmental responsibility and customer care.
Learn more: https://about.pullapart.com

Our Core Values

  • Respect - Every person matters
  • Help - Support your team and customers
  • Learn - Ask questions and grow skills
  • Grow - Advance your career

Equal Opportunity Employer


Pull-A-Part is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees


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