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Dispatch Operations Manager Jobs in Toronto, ON (NOW HIRING)

CORE Manager

Burlington, ON ยท On-site

CA$125K - CA$155K/yr

Experience working in a control room, centralized operations centre, dispatch environment, or multi ... Knowledge of industrial operations, alarm management, operational risk assessment, and escalation ...

Manage and supervise dispatch, on road and yard operations for unionized and non-unionized employees. * Create a positive work environment, building employee loyalty and a team atmosphere

Manage and supervise dispatch, on road and yard operations for unionized and non-unionized employees. * Create a positive work environment, building employee loyalty and a team atmosphere

Dispatcher

Toronto, ON

CA$50K - CA$60K/yr

Dispatch loads to drivers, sharing all relevant details such as shift plans, truck assignments, and ... Support operations by managing calls and providing real-time solutions. * Collaborate with the ...

Dispatcher

Hamilton, ON

CA$50K - CA$60K/yr

Dispatch loads to drivers, sharing all relevant details such as shift plans, truck assignments, and ... Support operations by managing calls and providing real-time solutions. * Collaborate with the ...

Communicate with Dispatch / Operations for flight information and changes. Review aircraft status and advise management of any potential downtime that impacts the Flight schedule; * Evaluate Service ...

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Freight Brokerage Dispatcher

Georgetown, ON ยท On-site

CA$48K - CA$55K/yr

... operations team. This position is ideal for someone who thrives in a fast-paced brokerage ... Coordinate and dispatch truckload shipments throughout the United States. * Source qualified ...

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Freight Brokerage Dispatcher

Georgetown, ON ยท On-site

CA$48K - CA$55K/yr

... operations team. This position is ideal for someone who thrives in a fast-paced brokerage ... Coordinate and dispatch truckload shipments throughout the United States. * Source qualified ...

Dispatcher

Brampton, ON ยท On-site

Monitor driver performance and report finding to manager. * Identify areas for improvement and ... Transportation background in dispatch, dock supervision (2-3 years) * Computer literate in Excel ...

Monitor driver performance and report finding to manager. * Identify areas for improvement and ... Transportation background in dispatch, dock supervision (2-3 years) * Computer literate in Excel ...

... logistics management. * A suitable combination of post-secondary education and experience will be considered. * Minimum of two-three years' experience in dock and/or P&D dispatch operations ...

... logistics management. * A suitable combination of post-secondary education and experience will be considered. * Minimum of two-three years' experience in dock and/or P&D dispatch operations ...

Showing results 41-60

Dispatch Operations Manager information

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Toronto, ON?

For Dispatch Operations Manager jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Toronto, ON look for?

The top searched job categories for Dispatch Operations Manager jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Dispatch Operations Manager jobs?

Cities near Toronto, ON with the most Dispatch Operations Manager job openings:

Infographic showing various Dispatch Operations Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Client Service Administrator

ASCA OFFICE SOLUTIONS INC

Vaughan, ON โ€ข On-site

Full-time

Medical, Dental, Life

Re-posted 21 days ago


Job description

Core Responsibilities

  • Receive and prioritize copier, printer, IT, and managed services support requests
  • Schedule and dispatch service technicians based on skill set, certifications, location, and SLA requirements
  • Manage daily technician schedules, balancing emergency calls, preventive maintenance, and installs

Work Order & System Management

  • Create, update, and close service tickets accurately in the service management system
  • Ensure proper documentation of service notes, labor, parts usage, and resolution details
  • Monitor open tickets and follow up to ensure timely completion

Customer Communication

  • Confirm appointments, provide ETAs, and communicate service updates
  • Act as the primary liaison between customers and technicians to ensure a positive service experience

Parts & Resource Coordination

  • Verify parts availability (toner, drums, boards, IT hardware) prior to dispatch
  • Coordinate with inventory and service teams to prevent repeat calls and delays

Priority & Escalation Handling

  • Identify critical, down-machine, network, or repeat-failure issues and escalate as needed
  • Support service managers with workload planning and SLA compliance

Reporting & Analysis

  • Generate and analyze weekly print fleet reports, including:
    • Stale DCA’s
    • Overage / Coverage reports
    • Toner swap reports
  • Review reports with the Service Operations Manager to ensure all usage and charges are accurately captured for billing to end users
  • Identify trends, discrepancies, or billing opportunities and recommend corrective actions

Administrative & Performance Support

  • Track response times, technician utilization, and service performance metrics
  • Support accurate billing by ensuring service calls are properly completed and documented