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Dispatch Operations Manager Jobs in Toronto, ON (NOW HIRING)

VCNA

Operations Manager

Bowmanville, ON · On-site

... dispatch coordination. The role is accountable for optimizing plant performance, driving continuous improvement initiatives, ensuring regulatory compliance, and fostering a culture of operational ...

Olar Mechanical

Be Seen First

Junior Commercial HVAC Dispatcher.

Caledon, ON · On-site

CA$880 - CA$1.2K/wk

Reporting directly to the Dispatch Manager, this role focuses on managing schedules, tracking ... Prepare reports related to dispatch operations and performance Required Qualifications * Minimum 1 ...

Purolator

Operations Dispatcher

Toronto, ON · On-site

Manager Dispatch Description The dispatcher will be responsible to maintain collaborative partnership with internal and external stakeholders to streamline stages of operational route management.

Univar Solutions

Dispatch Manager

Guelph, ON

CA$75K - CA$100K/yr

The Dispatch Manager is responsible for routing and scheduling all outbound freight. Supervise ... Responsible for the daily safe, efficient, legal and economical operation of all transportation ...

Badger Daylighting

Operations Supervisor

Bowmanville, ON

CA$70K - CA$80K/yr

What You'll Be Doing: * Assist with dispatching units and schedule projects on a daily basis ... Vacuum / Pump Trucks, Commercial Underground Construction, Trucking/Fleet Management, Sewer / Water ...

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Dispatch Operations Manager information

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Toronto, ON?

For Dispatch Operations Manager jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Toronto, ON look for?

The top searched job categories for Dispatch Operations Manager jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Dispatch Operations Manager jobs?

Cities near Toronto, ON with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Ad Operations Manager - FLEET MANAGEMENT

Scotia Tirecraft

Mississauga, ON • On-site

Full-time

Re-posted 6 days ago

Job description

Operations Manager
Location: Scotia Tire & Alignment Services
Job Type: Full-Time
Join Our Team
Scotia Tire & Alignment Services is looking for an organized, customer-focused, and results-driven Front Desk Service Manager to join our growing team. This is a key leadership role that serves as the hub between our customers, service technicians, dispatch team, and management.
If you thrive in a fast-paced environment, enjoy delivering exceptional customer service, and take pride in keeping operations running smoothly, we'd like to hear from you.
What You'll Do
As our Operations Service Manager, you will:
•    Greet customers and provide professional, friendly service in person and over the phone.
•    Assist customers with tire and wheel sales, service recommendations, quotes, and appointment scheduling.
•    Coordinate daily shop workflow to maximize efficiency and ensure quality service.
•    Communicate with technicians throughout the day to monitor job progress and ensure timely completion.
•    Process work orders, invoices, and customer payments accurately.
•    Support dispatch operations by helping coordinate Emergency Road Service (ERS) calls and ensuring prompt response times.
•    Review technician completion reports to ensure all work is accurately documented with required notes and photos.
•    Oversee the readiness of our emergency service fleet by coordinating preventative maintenance, vehicle inspections, and inventory of tools and supplies.
•    Maintain accurate records and support inventory control and administrative functions.
•    Promote a culture of teamwork, accountability, safety, and continuous improvement.
What We're Looking For
•    Previous experience in the automotive, commercial tire, fleet service, or transportation industry is preferred.
•    Strong customer service and communication skills.
•    Excellent organizational and multitasking abilities.
•    Experience using Microsoft Office and ERP, POS, or shop management software.
•    Ability to prioritize competing demands while maintaining accuracy and professionalism.
•    A positive attitude, strong work ethic, and commitment to delivering outstanding customer service.
•    Valid driver's license is considered an asset.
Why Join Scotia Tire & Alignment Services?
At Scotia Tire, we believe our people are our greatest asset. We offer a collaborative, team-oriented environment where employees are empowered to make decisions, contribute ideas, and grow their careers. You'll work alongside experienced professionals in a company that values accountability, integrity, continuous improvement, and exceptional customer service.
If you're ready to be part of a dynamic organization where every day brings new challenges and opportunities, we encourage you to apply.
Join Scotia Tire & Alignment Services and help keep our customers moving.
 

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