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Dispatch Operations Manager Jobs in Spokane, WA (NOW HIRING)

Spokane Airport

Dispatcher I

Spokane, WA · On-site

$22.59 - $28.52/hr

Dispatch Police, Fire, Medical, and Operations to calls for assistance, and transfer other calls to ... Regular contact with the public, employees, government agency staff and management. WORKING ...

TraffiCorp

Traffic Control Supervisor

Spokane, WA · On-site

$14 - $17.25/hr

... management for the protection of our partners and community members in work zones. WHY WE THINK YOU ... Document and communicate with dispatch, operations, and customers with regards to equipment ...

Trafficorp

Traffic Control Supervisor

Spokane, WA · On-site

$24 - $37/hr

... management for the protection of our partners and community members in work zones. WHY WE THINK YOU ... Document and communicate with dispatch, operations, and customers with regards to equipment ...

Cline's Heating and Air

HVAC Dispatcher/CSR

Spokane, WA · On-site

$17.25 - $21.50/hr

... Dispatch team plays a critical role in that mission by keeping our operations running efficiently ... You'll be responsible for managing schedules, supporting technicians in the field, generating ...

Cline's Heating and Air

HVAC Dispatcher/CSR

Veradale, WA · On-site

$17.25 - $21.50/hr

... Dispatch team plays a critical role in that mission by keeping our operations running efficiently ... You'll be responsible for managing schedules, supporting technicians in the field, generating ...

Spokane Airport

Dispatcher I

Spokane, WA

$22.59 - $28.52/hr

Dispatch Police, Fire, Medical, and Operations to calls for assistance, and transfer other calls to ... Regular contact with the public, employees, government agency staff and management. WORKING ...

SWS Equipment

Service Advisor

Spokane, WA · On-site

$21 - $36/hr

... Operations Manager based on business needs. Requirements * High school diploma or equivalent * Three or more years of experience in service coordination, dispatching, service advising, project ...

SWS Equipment

Service Advisor

Spokane, WA · On-site

$21 - $36/hr

... Operations Manager based on business needs. Requirements: * High school diploma or equivalent * Three or more years of experience in service coordination, dispatching, service advising, project ...

Lithia Motors, Inc.

Service Technician

Spokane, WA · On-site

$24 - $42/hr

This position is located onsite in Spokane WA and reports to the Fixed Operations Manager. Why Join ... We have a dedicated dispatcher to ensure fair and even work distribution * We have a solid parts ...

Lithia Motors, Inc.

Service Technician

Spokane, WA · On-site

$24 - $42/hr

This position is located onsite in Spokane WA and reports to the Fixed Operations Manager. Why Join ... We have a dedicated dispatcher to ensure fair and even work distribution * We have a solid parts ...

Ritchie Bros.

Tow Truck Driver

Spokane Valley, WA · On-site

$18.75 - $25.50/hr

Drivers will provide status updates to customers and dispatchers, and will perform all ... About the team - Yard Operations We conduct hundreds of live auctions each year around the world.

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Dispatch Operations Manager information

See Spokane, WA salary details

$30.3K

$63.6K

$104.7K

How much do dispatch operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for dispatch operations manager in Spokane, WA is $63,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $72,300.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Spokane, WA?

For Dispatch Operations Manager jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Spokane, WA look for?

The top searched job categories for Dispatch Operations Manager jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Dispatch Operations Manager jobs?

Cities near Spokane, WA with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,588 per year, or $30.6 per hour.

Dispatcher I

Spokane, WA • On-site

Spokane Airport
See more jobs at Spokane Airportexternal

$22.59 - $28.52/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 19 days ago

Job description

Salary: $22.59 - $28.52 Hourly
Location : Spokane Airport; 9000 W. Airport Dr., Ste 204, Spokane, WA
Job Type: Full-time
Job Number: 2026-0018
Department: Dispatch
Opening Date: 04/27/2026
Purpose
To provide a single access point for emergency personnel, airport administration and the general public to obtain information and report incidents to initiate public safety responses.
Major Responsibilities
  • Answer and prioritize responses to airport 911, aircraft emergency, paging calls and information calls.
  • Dispatch Police, Fire, Medical, and Operations to calls for assistance, and transfer other calls to appropriate department or agency
  • Serve as communication coordinator during Police, Fire, EMS, and Operations incidents
  • Monitor pagers and radios and announce information related to emergency incidents
  • Provide telephone answering support to Airport Administration
  • Provide non-law enforcement services including processing lost and found items, issuing or retrieving badges and keys, fingerprinting, etc.
  • Assist Airport users with paging services, flight information and related services
  • Act as after-hours point of contact for vendors, deliveries, etc.
  • Prepare reports and maintain activity records in physical and electronic filing systems
  • Monitor CCTV cameras, TSA alarms, CCAS alarms and building fire alarms
  • Work shifts encompassing a 24-hour day, seven-day week; inclusive of odd hours, days, evenings, nights, weekends and holidays
  • Perform other duties as assigned

Qualifications
Education/Experience:
  • High school diploma or GED
  • One year of customer service experience in a fast-paced environment
  • Experience operating multi-line telephone systems and/or two-way radios preferred
  • Experience operating computers and keyboard
  • An equivalent combination of education and experience may be considered

Knowledge/Skills:
  • Able to read, write, speak and understand English
  • Have good written and verbal communication skills and a clear speaking voice
  • Able to read and understand rules, regulations, policies, and procedures
  • Able to analyze situations quickly, calmly and objectively to determine appropriate response
  • Able to establish and maintain good working relationship with co-workers and persons using/interacting with the Communication Center
  • Able to handle telephone inquiries, comments, and complaints in a polite, professional manner
  • Have knowledge of first aid principles
  • Able to keyboard at 35 wpm

Physical Requirements:
  • Requires the ability to lift, carry, push and pull objects up to 30 pounds.
  • Job functions require sitting and standing for extended periods; walking intermittently; frequently reaching; occasionally lifting and carrying; minimal stooping, kneeling, and bending.
  • Extensive wrist and hand movements required for frequent keyboarding and use of equipment.
  • Able to perform close work to read and use computer required. Must have color vision and ability to adjust focus and read small print.
  • Able to operate a computer, fax, telephone and other office equipment
  • Requires the ability to continuously exchange information through listening and talking with customers, coworkers, and other individuals. Must be able to communicate clearly via phone, two-way radio, and written communication methods.
  • The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Security/Safety:
  • No felony or gross misdemeanor convictions within the last 10 years
  • Must be able to obtain and maintain an Airport security badge as a condition of employment
  • Must complete Washington State Patrol ACCESS Level 1 training within six months of hire
  • This is a safety sensitive position.

Supplemental Information
WORKING CONTACTS WITH OTHERS (INTERNAL AND EXTERNAL):
  • Regular contact with the public, employees, government agency staff and management.

WORKING CONDITIONS, TRAVEL, ENVIRONMENT AND POTENTIAL HAZARDS:
  • Office environment.

EQUIPMENT OPERATION REQUIRED:
  • Personal computer and related software, phones, copier and other office equipment.

Spokane Airport provides a generous benefit package. Currently, we cover employee at 100% and dependents at 90% of the premium cost. We offer four plan choices for medical coverage (includes vision) through Kaiser Permanente. The Airport contributes to a Health Savings Account (HSA) for high deductible plans and a Health Reimbursement Account (HRA) for the other plans. Dental coverage is through MetLife. Additionally, the Airport provides life insurance at two times the annual salary. Optional life insurance is also available. Short term and long term disability is also provided by the Airport. Retirement is through the Washington State Department of Retirement System - PERS Plan. The Airport provides an employee assistance program through BHO, and an employee wellness program. Parking is provided.
The Airport recognizes 11 holidays. Vacation is earned at eight (8) hours a month for the first five (5) years and increases every five (5) years. Sick leave accrues at eight (8) hours a month. The Airport also provides military and jury leave.
01
Do you have previous experience in emergency services?
  • Yes
  • No

02
If yes, please detail your experience in emergency services.
03
Do you have customer service experience?
  • Yes
  • No

04
Please indicate your proficiency with the following programs.
  • Beginning Word
  • Intermediate Word
  • Advanced Word
  • Beginning Excel
  • Intermediate Excel
  • Advanced Exel
  • Beginning Access
  • Intermediate Access
  • Advanced Access
  • Beginning Outlook
  • Intermediate Outlook
  • Advanced Outlook
  • None

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