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Dispatch Operations Manager Jobs in Seattle, WA (NOW HIRING)

Utilities One

Operations & Dispatch Manager

Kent, WA · On-site

Operations & Dispatch Manager Department: Operations Employment Type: Full Time Location: United States - Kent, WA Reporting To: Kichuk Dmitrii Description At Utilities One , we are driven by ...

Utilities One

Operations & Dispatch Manager

Kent, WA · On-site

The Operations & Dispatch Manager will oversee day-to-day operations and crew dispatching across the United States, serving as the central link between the back office and field teams. This role ...

CAPITAL LUMBER COMPANY

Dispatch Coordinator

Tacoma, WA · On-site

$22 - $24/hr

The Dispatch Coordinator is responsible for assisting operations, purchasing, and sales departments ... Assists Operations Manager in scheduling and tracking inbound material through outside hauling ...

CAPITAL LUMBER COMPANY

Dispatch Coordinator

Tacoma, WA

$22 - $24/hr

The Dispatch Coordinator is responsible for assisting operations, purchasing, and sales departments ... Assists Operations Manager in scheduling and tracking inbound material through outside hauling ...

Glass Doctor

Operations Manager

Kent, WA · On-site

As Operations Manager you will work closely with our field manager, dispatcher, customer service professionals and inside sales, while accomplishing targeted financial results. We run our company ...

Transdev

Operations Manager

Seattle, WA

$104K - $116K/yr

Support client's operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders

Orion Talent

Branch Operations Manager

Seattle, WA · On-site

$100K/yr

Description The Branch Operations Manager ensures the operational success of the branch. You will ... dispatch, admin, etc.). * Oversee the ongoing maintenance, inventory, and servicing of the fleet ...

US Department of Veterans Affairs

Health Technician

Tacoma, WA · On-site

$40K - $52K/yr

Manages dispatch operations; manages high numbers of calls using multiple incoming lines. * Receives and processes calls, prioritizes callers requests, delegates transport duties to personnel Patient ...

MV Transportation

Window Dispatcher

Kent, WA · On-site

Update dispatch computer - ensure that all coding in the computer is correct and up to date for ... Operations Manager at the start or end of the operators shifts. * Uniforms - ensure that all ...

MV Transportation

Window Dispatcher

Kent, WA · On-site

Update dispatch computer - ensure that all coding in the computer is correct and up to date for ... Operations Manager at the start or end of the operators shifts. * Uniforms - ensure that all ...

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Seattle, WA

Dispatch Operations Manager information

See Seattle, WA salary details

$34.1K

$71.6K

$117.8K

How much do dispatch operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for dispatch operations manager in Seattle, WA is $71,568.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $81,400.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Seattle, WA? For Dispatch Operations Manager jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Seattle, WA look for? The top searched job categories for Dispatch Operations Manager jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Dispatch Operations Manager jobs? Cities near Seattle, WA with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you

Operations & Dispatch Manager

Utilities One

Kent, WA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Description
At Utilities One, we are driven by innovation, operational excellence, and a commitment to building the future of critical infrastructure. As a trusted turnkey solutions provider across telecom, power, water, renewable energy, and data center sectors, we deliver high-quality services that connect and empower communities. In addition to our core operations, we offer specialized consulting services that help our clients design, optimize, and execute complex infrastructure projects with confidence and precision. We believe our greatest strength is our people — a team of dedicated professionals who bring expertise, collaboration, and integrity to everything they do. Join us and become part of a growing organization where your contributions make a meaningful impact.
The Operations & Dispatch Manager will oversee day-to-day operations and crew dispatching across the United States, serving as the central link between the back office and field teams. This role requires strong leadership, excellent communication skills, and the ability to build scalable processes. The position is based in Kent, WA (in-office) and involves direct collaboration with US management and clients.

Key Responsibilities
  • Client Communication: Serve as the primary point of contact for US-based clients, handling inquiries, updates, and issue resolution in a timely and professional manner. 
  • Crew Dispatching: Coordinate and dispatch field crews to job sites nationwide, ensuring coverage, efficiency, and compliance with project schedules. 
  • Process Development: Design, document, and continuously improve operational workflows connecting back office functions with field operations. 
  • Compliance & HR: Oversee regulatory compliance, support HR functions including onboarding of new employees, and ensure adherence to company policies and labor requirements. 
  • Training & Certifications: Schedule, track, and coordinate employee training programs and required certifications to maintain workforce readiness and compliance. 
  • Reporting: Provide regular operational reports to senior management, flag issues proactively, and recommend improvements to increase team productivity and service quality.

Skills, Knowledge and Expertise
  • 2+ years of experience in operations management, dispatching, or a related field required. Experience in client communication, crew coordination, and building cross-functional workflows is a strong advantage.
  • Bachelor’s degree in Business Administration, Logistics, Operations Management, or a related field preferred. Equivalent practical experience will be considered.
  • Bilingual Russian/English preferred; strong English communication skills required for daily client interaction.
  • Proven ability to manage crew dispatching and nationwide field operations.
  • Experience building and improving processes between back office and field teams.
  • Knowledge of HR procedures, onboarding, compliance, and scheduling of training and certifications.
  • Strong organizational and multitasking skills; ability to work in a fast-paced environment.
  • Proficient in MS Office; confident user of scheduling and dispatch tools.

Benefits
  • Health Insurance plans; (health, dental, vision);
  • Whole Life Insurance;
  • 401k Plan;
  • PTO/Paid Holidays;
  • Great Work Environment;
  • Career Advancement Opportunities.