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Dispatch Operations Manager Jobs in Seattle, WA (NOW HIRING)

Experience with field workforce management or mobile dispatch systems. * Some familiarity with escalation paths, SLAs, or regional operations support. * Prior experience interfacing with customers in ...

New

With management approval, may make rate adjustments and resolve billing disputes. * Generates and ... May dispatch or be back-up for dispatch duties. * May participate in community and business ...

Operations Supervisor - TAS

Seattle, WA ยท On-site

$87K - $99K/yr

Public/Customer facing management and leadership of hourly workforce * Field work and on the road operations with workforce are required to dispatch, respond, and troubleshoot * Strategic planning ...

Propane Operations Supervisor

Gig Harbor, WA ยท On-site

$80K - $98K/yr

Summary CHS is seeking a hands-on Propane Operations Supervisor to lead our propane operations ... Manage a team of drivers, including routing, dispatch, and fleet maintenance. * Enforce safety ...

Summary CHS is seeking a hands-on Propane Operations Supervisor to lead our propane operations ... Manage a team of drivers, including routing, dispatch, and fleet maintenance. * Enforce safety ...

DISPATCHER

Kent, WA

$18 - $21/hr

Primarily responsible for executing the dispatch process that supports Operations. Provides ... management skills Flexible fast paced worker willing to work in a changing environment.

Operations Labor Manager

Tacoma, WA ยท On-site

$82K - $122K/yr

The Operations Labor Manager directs, and coordinates assigned operations, ensuring the safe ... Working knowledge of terminal operations, cargo stowage and stability, and local union dispatching ...

Operations Labor Manager

Tacoma, WA ยท On-site

$82K - $122K/yr

The Operations Labor Manager directs, and coordinates assigned operations, ensuring the safe ... Working knowledge of terminal operations, cargo stowage and stability, and local union dispatching ...

Showing results 41-60

Dispatch Operations Manager information

See Seattle, WA salary details

$34.1K

$71.6K

$117.8K

How much do dispatch operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for dispatch operations manager in Seattle, WA is $71,567.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $81,400.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Seattle, WA?

For Dispatch Operations Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Seattle, WA look for?

The top searched job categories for Dispatch Operations Manager jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Dispatch Operations Manager jobs?

Cities near Seattle, WA with the most Dispatch Operations Manager job openings:

Operations Field Supervisor (923)

Ripple Fiber

Seattle, WA โ€ข On-site

$70 - $80/hr

Other

Medical, Retirement

Posted 2 days ago

New


Job description

Job Details

Position: Operations Field Supervisor

Location: Washington Office - Seattle, WA 98188

Salary Range: $70,000 - $80,000 per year

About the role

This role leads dayโ€‘toโ€‘day field operations in a market: supervising installers, supporting installs and troubleshooting, and enforcing quality, safety, and schedule standards. They act as the field lead, bridging direction from the Regional Operations Manager to frontline installers.

Responsibilities
  • Supervise, mentor, and evaluate installation technicians and crews in your market(s).
  • Be fieldโ€‘based: participate in installs, trouble tickets, and spot troubleshooting when needed.
  • Coordinate daily work assignment, routing, scheduling, and dispatching of installation crews.
  • Monitor installation quality, compliance with SOPs, safety, and company standards.
  • Perform spot quality audits, rideโ€‘alongs, and inspections to enforce workmanship and consistency.
  • Escalate persistent issues to Regional Ops Manager, and lead remediation plans locally.
  • Ensure each installer meets productivity targets (jobs per day, adherence, firstโ€‘time success).
  • Interface with customers on installation issues, elevate complaints, and lead resolution efforts.
  • Support new technician onboarding, training, and coaching on best practices.
  • Track and maintain field metrics: completion rate, rework, missed appointments, dispatch efficiency.
  • Coordinate with logistics / supply chain for parts, materials, and tools to avoid job delays.
  • Enforce safety protocols, ensure crews have PPE, follow ladder / site safety rules.
  • Collaborate with program, operations, and engineering teams to relay field feedback and improve processes.
  • Maintain accurate field documentation, job records, and reporting for your team.
Skills Required
  • Experience specifically in FTTH / inโ€‘home fiber install operations.
  • High School diploma or equivalent; technical/trade schooling preferred.
  • 3+ years of experience in fiber / broadband / telecom installation or field operations.
  • 1+ year in a leadership or supervisory capacity over installers or field technicians.
  • Strong ability to work on the ground in installations and also lead people.
  • Proficiency with routing, scheduling, and dispatch planning.
  • Good troubleshooting and technical skills in fiber drop, CPE, ONT, WiFi basics.
  • Strong communication, coaching, and conflict resolution skills.
  • Ability to manage metrics, field KPIs, and act on performance data.
  • Valid driverโ€™s license and clean driving record; ability to travel locally.
  • Willingness to work flexible hours (evenings, weekends) when needed.
Preferred
  • Certifications in fiber optics or broadband (CFOT, SCTE, etc.).
  • Experience with field workforce management or mobile dispatch systems.
  • Some familiarity with escalation paths, SLAs, or regional operations support.
  • Prior experience interfacing with customers in field installation contexts.
Physical Requirements
  • Fieldโ€‘heavy role: substantial time on site, climbing ladders, accessing tight spaces, working outdoors.
  • Must be able to lift tools or equipment (up to ~40โ€“60 lbs) occasionally.
  • Ability to traverse uneven terrain, homes, basements, attics, rooftops.
Benefits

Competitive pay of $70,000โ€‘$80,000 per year. Comprehensive health benefits. 401(k) with company match. Supportive work environment.

Equal Opportunity Employment

Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.

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